Acosta

Manager

• Provide effective leadership and management to Retail Service Merchandiser/Lead Merchandiser team in assigned geographic area by interviewing and hiring candidates, onboarding, and training new associates, managing performance and career development, managing conflict and personnel issues, and providing coaching and support.
• Develop a strong understanding of the company’s business model, Client and Customer details and expectations, and the specific details of the project work processes. Work in the field periodically to better understand project requirements. Provide backup support for project work as needed.
• Manage assigned project work to completion, on time, and with high quality results. Review project details to verify schedule is accurate and achievable, and supporting documentation is current and correct. Assign project work to Retail Service Merchandisers/Lead Merchandisers and ensure that all jobs have the appropriate level of support. Monitor progress and audit project work. Answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all materials, supplies and equipment necessary for assigned project work.
• Partner with store personnel and team to achieve and maintain merchandising excellence, discuss schedules and changes, meet goals and expectations, and build an effective working relationship. Be proactive in alerting management to any unsafe act or condition to prevent injuries.
• Report and discuss observations, issues, and business solutions with Market Manager.
• Effectively and accurately work with web-based applications to receive notification of project work, receive and review work documentation and information, maintain Retail Service Merchandiser/ Lead Merchandiser profiles and assign project work, monitor progress and status of project work, record and manage work mileage, work expenses, and work time and attendance, and complete and manage training activities. Utilize and fully understand the company’s retail reports and reporting systems.
• Effectively and accurately prepare, process, submit, and manage documentation related to assigned project work and Retail Service Merchandiser/Lead Merchandiser team.
• Other duties as assigned

Area Manager – Temp

• Achieve Sales Goals: Deliver principals’ volume, share, and sales fundamental goals (merchandising, assortment, pricing, and shelving) at the lowest possible cost while maximizing company revenue through brokerage, commissions, bonuses, and contest earnings.
• Strategic Communication: Communicate principals’ priorities to Retail Sales Managers, Sales Technology Managers (IT), Marketing Managers, Business Managers, and the retail selling organization to ensure in-store presence and business objectives are met.
• Leadership and Reporting: Report directly to the General Manager or Team Leader, managing and participating in the development, design, and presentation of Acosta introduction to new principals.
• Relationship Building: Develop and maintain strong relationships with principals and customers, proactively communicating with key principals to foster collaboration and success.
• Team Collaboration: Coordinate ongoing communication between General Managers and key principals and collaborate with Retail Sales Managers on major retail initiatives such as new product introductions, selling drives, and contests.
• Market Insight: Coordinate principals’ market visits and key account calls, utilizing your knowledge of customer, market, and principal to successfully sell principals’ specific programs and initiatives.
• Strategic Utilization: Leverage insights from Senior Vice President, General Manager, Team Leaders, and Senior Business Managers to develop conceptual sales presentations that deliver principals’ objectives.
• Feedback and Improvement: Provide feedback on the effectiveness of principals’ strategies, selling programs, and initiatives to both the principal and the General Manager, and offer suggestions on how to build organizational capacity and improve our business.
• Information Management: Maintain current account distribution information, review market pricing reports for accuracy and competitive activity, and collect and report all competitive activity.
• Skill Development: Proactively manage your personal skill development plan and share customer/manufacturer information with team members to help build organizational capacity.
• Compliance and Financial Management: Ensure all client procedures and policies are followed, achieve client proprietary system expertise to manage promotional plans and fund balances, and monitor and take corrective action as necessary in financial management, such as deductions.
• Additional Duties: Perform other duties as assigned to support the overall success of the business.

Business Manager

• Assists the Business Manager in executing the mutual business goals of Acosta and assigned clients.
• Manages the bulk of smaller clients’ responsibilities.
• Supports the Business Managers with key clients.
• Provides for tactical and strategic client communications for smaller clients.
• Develops and delivers sales presentations for smaller clients.
• Assists in promotion planning, execution tracking and post-promotion analysis for smaller clients.
• Conducts marketing analysis and category reviews.

Associate Business Manager

• Initiate outbound sales calls to assess inventory needs and promote products.
• Explain product features and benefits using persuasive sales techniques.
• Create and manage new customer accounts.
• Close sales transactions and accurately quote prices.
• Use client systems for planning and order entry.
• Maintain accurate records using Excel, including daily scorecards.
• Deliver exceptional customer service and resolve issues using available resources.
• Analyze sales data to identify trends and opportunities.

• Entering customer forms including contract generation via customer portals, Acosta Sprint, Acosta Relay, and Excel.
• Maintaining client financial tools to create customer events and maintenance as required.
• Overseeing trade reconciliation such as responding to claims alerts, maintaining fund balances within client’s metrics.
• Reviewing order alerts and verifying accurate pricing and promotions on customer orders.
• Providing data support like submissions of price changes, item setup requests and customer-facing information in customer portals.

Business Manager Assistant

• Deliver principals’ volume, share, and sales fundamental goals at the lowest possible cost while maximizing company revenue
• Communicate principals’ priorities to ensure in-store presence and business objectives are met.
• Report directly to the General Manager or Team Leader, managing and participating in the development and presentation of Acosta introduction to new principals.
• Develop and maintain strong relationships with principals and customers, proactively communicating with key principals
• Coordinate communication between General Managers and key principals and collaborate with Retail Sales Managers on major retail initiatives.
• Coordinate principals’ market visits and key account calls
• Leverage insights from senior management to develop conceptual sales presentations
• Provide feedback on the effectiveness of principals’ strategies
• Maintain current account distribution information and review market pricing reports
• Proactively manage personal skill development plan and share information with team members
• Ensure all client procedures are followed and monitor financial management actions.
• Perform other duties as assigned to support the overall success of the business.

Business Manager – C-Store

• Manage daily performance across channels including, but not limited to: SEM, programmatic, display remarketing, paid social media, affiliate and retail media platforms to deliver on campaign goals and KPIs aligned to business outcomes (e.g., ROAS, sales, NTB).
• Support leadership by proposing and managing performance improvements that drive incremental revenue and retail performance across both open web and retail media ecosystems.
• Utilize analytical ability to evaluate end-to-end customer experience across retailer touchpoints and digital shelf environments, identifying optimization opportunities.
• Ensure the development, execution, tracking, and reporting of media campaigns is on-time and on-goal.
• Identify areas of saturation and points of diminishing returns within audiences and platforms and recommend solutions to maximize return on ad spend.
• Work with the Measurement team to continually improve the media measurement planning and reporting process including retail media attribution methodologies and platform reporting (e.g., AMC, Scintilla, 84.51° where applicable).
• Understand and effectively communicate synergies across content, media activations and performance outcomes to client partners.
• Maintain media budgets and provide guidance on reallocation of funds across digital platforms and channels when needed.
• Manage media IOs and POs to ensure partners are paid accurately and on time.
• Ensure all media tagging is correctly executed with support vendors and measurement team within DCM and GA.
• Oversee activations executed by junior team members to drive customer acquisition and greatest return on investment.
• Compile client research, competitive data and digital landscape information to share with broader client team on ongoing basis.
• Research emerging digital platforms and communications strategies to support client recommendations.
• Stay current. Though your research and practice, stay ahead of the latest updates regarding tools, techniques and methods related to digital and retail media.
• Other duties as assigned

Media Manager

• Serve as the retailer expert and execute client plans.
• Grow the client’s business faster than the category and retailer overall.
• Build client satisfaction by developing business plans and executing strategies.
• Drive growth across brands through knowledge of retailer operations and merchandising strategies.

Customer Business Manager II

• Ensure all customer contracting, client financial tools, deduction reconciliation, order alerts, data support are completed
• Collaborate across multiple functional teams to strengthen services
• Manage a diverse team to a high level of excellence

Supervisor, Business Manager Assistant

Brand Ambassador

• Leads, coaches, develops, and manages a remote team of online brand ambassadors (OBAs) in the collection, synthesis, and reporting of Voice of Customer (VOC) data from online product reviews.
• Likewise, leads the OBAs in reinforcing client image/presence on .coms via brand responses to reviews and Q&A.
• Collaborates with client to create guidelines/playbook for the OBA Program, annual report schedule, and product coverage roadmaps.
• Exhibits exceptional skills in business relationships, analysis, accountability, recruiting, systems processes, time management and leadership.
• Identifies opportunities to maximize client support through specific tools, websites, and feedback channels. Identifies and leverages strengths of individual OBAs to contribute efficiencies to overall team processes and output.

Brand Ambassador Manager

Business Development Rep

• Lifecycle Management: Manage opportunities from lead to order, ensuring alignment with Connected Commerce's Enterprise Qualification Processes.
• Complex Deal Orchestration: Lead and manage multi-month enterprise sales cycles from the initial handover through to closed-won contracting. Maintain rigorous pipeline hygiene and precise forecasting in the CRM.
• Team Leadership: Leverage Acosta’s group and the company connections to drive a structured process to close opportunities.
• Value-Based Selling: Conduct deep discovery to uncover the financial and operational pain points of prospects. Translate these insights into compelling ROI narratives, moving the conversation away from features and toward measurable business outcomes.
• Buying Committee Navigation: Identify, engage, and build consensus among diverse stakeholder groups within target accounts, including C-suite executives, procurement officers, and functional leaders in eCommerce and Shopper Marketing.
• Internal Team Orchestration: Partner seamlessly with Solution Consultants to design technically viable, custom scopes of work (SOWs) and leverage Solution Marketing assets to outmaneuver competitors.
• Commercial Negotiation: Lead pricing strategy, financial modeling, and the negotiation of complex contract terms and Service Level Agreements (SLAs), ensuring deals are both profitable and executable.

Director, Business Development

Analyst

• Design and provide ongoing evolution of assigned benefit programs, translating business and associate needs into sustainable plan structures, eligibility rules, and operational models.
• Analyze benefit utilization, trends, cost, and engagement data to shape program design decisions and recommend enhancements that support retention, affordability, and compliance.
• Serve as a design authority and escalation point for benefit scenarios, interpreting plan intent and regulatory requirements to drive compliant, equitable outcomes.
• Ensure plan documentation and policies accurately reflect program design intent and regulatory requirements.
• Partners with internal stakeholders and external vendors to design, communicate, and implement operational and program changes across benefit offerings.
• Create and maintain benefit communication materials for multiple channels, including company websites, vendor platforms, HR systems, management and HR updates, leadership briefings, training materials, and other communication mediums.
• Support and implement benefit design changes, benchmarking industry trends and recommend enhancements with clearly articulated financial and associate impact analysis.
• Maintain Benefit Plan Descriptions (SPDs), policies, procedures, playbooks, and other regulatory required plan documentation, ensuring accuracy, consistency, and regulatory compliance.
• Ensure compliance with applicable federal, provincial, and state regulations including filings.
• Coordinate cross‑functional timelines and deliverables to ensure benefit initiatives and communications are executed effectively and on schedule.
• Perform other duties as assigned, including meeting the physical requirements of the role.

Benefits Analyst I

• Ensure that all customer contracting, client financial tools, deduction reconciliation, order alerts, data support are completed by the Business Manager Assistants within the required Acosta and Client guidelines.
• Collaborate across multiple functional teams to strengthen and modernize services and capabilities.
• Hire, train, develop, supervise, evaluate the Business Manager Assistant team.
• Conduct regular team meetings and provide timely communication to the Business Manager Assistants.
• Approve Atlas time management for all Business Manager Assistant.

Area Manager – Temp

Business Manager

Associate Business Manager

Associate Business Manager

Business Manager Assistant

Business Manager – C-Store

Media Manager

Customer Business Manager II

Supervisor, Business Manager Assistant

Business Manager

Brand Ambassador Manager

Director, Business Development

Benefits Analyst I

Supervisor, Business Manager

Manager, Business Sales Agency