Acino

Sales

• To achieve agreed contact, coverage and frequency targets (Quantity & Quality) through face-to-face meetings and detailing the assigned Doctors and Pharmacists and deliver agreed customer centric activities within operating budget.
• To meet or exceed sales targets (Sales Growth/Market Share Growth) within agreed budgets and timescales.
• Promoting brands to pharmacists by providing product information and medical updates.
• Merchandising Acino brands by ensuring that the shelves of a pharmacy are stocked and setting up displays and promotional signs.
• Selling Acino brands by closing deals effectively and following up on the loyalty program implementation.
• Collaborate with pharmacists to achieve common benefits and satisfy the need.
• Sponsor big local meetings conducted by Key Opinion Leaders in the market as well as organize healthcare professionals in important local and international meetings organized by Acino.
• Make regular visits to KOLs to deliver the marketing strategy and the product core message.
• Conduct regular Audio-Visual meetings; business dinners and/or promotional mini meetings on monthly bases & Attend and Help with the logistics of major conferences and marketing activities.
• Build and maintain positive and professional relationships with key customers including those who have significant influence in the purchasing decisions within major hospitals/institutions for the assigned products.
• Monitor new developments and changes in the marketplace and to anticipate positive as well as negative impact to adapt the business strategy accordingly.
• Analyze the competitive environment in the assigned area and provide feedback to direct management (i.e., Key account feedback).
• Build and maintain positive and professional relationships with the Drug stores to achieve the sales targets.
• Build strong and reliable image of Acino in the market.
• Forwards all of received Product Quality Complaints, Adverse Events and Medical Information Requests to the relevant person in Quality Assurance/Pharmacovigilance/ Medical Affairs.
• Effective execution of AVA Local/International conferences and meetings with Health Care professionals in line with campaign brief and policies in line with the AVA plan.

Sales Expert

General

• Achieve sales, productivity, and performance targets
• Build relationships with healthcare professionals
• Promote Acino products and maintain knowledge of priority products
• Monitor competitor activities and report to management

Medical Representatives

System Administrator

• Administering, maintaining, and optimizing Arcera's Microsoft-based IT infrastructure across on-premises, cloud, and hybrid environments.
• Ensure the reliability, security, and performance of critical systems while supporting business operations and continuous improvement.
• Install, configure, maintain, and troubleshoot Windows Server operating systems (e.g., Windows Server 2019/2022/2025) and associated roles/services (DNS, DHCP, File/Print, IIS).
• Administer Active Directory (on-premises and hybrid with Entra ID/Azure AD): manage users, groups, group policies (GPO).
• Administer Microsoft 365 / Office 365 environments: Exchange Online, Teams, SharePoint Online, OneDrive, Intune (for device management).
• Perform system monitoring, performance tuning, patching, and updates.
• Incident response, troubleshooting hardware/software issues, connectivity problems and perform root cause analysis.
• Automate routine tasks using PowerShell scripting, create custom scripts for monitoring/diagnostics, and support configuration management.
• Ensure security compliance: apply patches and support the remediation of vulnerabilities.
• Provide technical support, documentation, and training to end-users or junior staff; collaborate on IT projects.
• Maintain inventory, asset documentation, and prepare reports on system status.

Systems Administrator

Security Engineer

• Implement, configure, and manage security controls across Azure, Microsoft 365, and hybrid environments
• Identify and remediate vulnerabilities: Conduct security assessments, vulnerability scanning, and support application of patches/remediations across cloud resources, endpoints, and applications
• Ensure compliance and governance: Align environments with regulatory requirements (e.g., GDPR, ISO 27001, NIST), implement data loss prevention (DLP), information rights management (IRM), audit logging, and reporting via Purview
• Support SoC in response to security incidents: Investigate escalations, contain threats, perform root-cause analysis, and improve detection/response processes
• Manage and administer training and awareness programs, monitor and assess reported phishing and quarantine requests
• Maintain documentation: Perform risk assessments, Create security policies, runbooks, architecture diagrams, and reports on security metrics and posture

Quality Specialist

• Perform and review inspection, sampling, and identification for incoming materials according to the required specification.
• Prepare and review all documents required for sampling incoming materials.
• Perform and review daily calibration for sampling materials equipment in addition to checking sampling room complying with required cGMP.
• Record on SAP system the results for all performed inspections.
• Share in preparation of annual purchasing plan for reagents and tools required for sampling for incoming materials.
• Participate investigations and out of specifications related to inspection, sampling incoming materials in addition to identification incoming raw materials.

Quality Control Specialist – Sampling, Incoming Materials

• To achieve agreed contact, coverage and frequency targets (Quantity & Quality) through face to face meetings and detailing the assigned Doctors and Pharmacists and deliver agreed customer centric activities within operating budget.
• To meet or exceed sales targets (Sales Growth/Market Share Growth) within agreed budgets and timescales.
• To promote defined Acino products according to campaign briefs and policies and appropriate use of Brand visuals (Detail aid, Brand Reminder, Medical Reference), in face to face meeting and detailing the assigned doctors and pharmacists and in line with campaign brief and policies approved by FLM and Marketing team.
• Periodical visits to HCP's in hospitals, Polyclinics, and pharmacies to establish a strong scientific-based relationship and position Acino as the Company of choice for the HCPs.
• To ensure all doctors/HCP/KOL receive the right message, information, and clinical studies.
• To ensure outstanding personal and team knowledge, and understanding of Acino priority products, technical information, product knowledge, strategy, positioning, key messages and marketing program.
• Identity business opportunities within the respective area and evaluate learning's to develop business initiatives and tactics to realize the real potential.
• Understand and respond to competitive activities and initiate and recommend actions to counter-act these in order to help protect our market position.
• Participate in daily and/or weekly meetings to discuss the market situation, problems that were faced, and to appraise the activities versus the monthly KPIs.
• Monitor all competitor activities, medical conferences, and round tables and report it to management.
• Build strong relationships to targeted HCPs and mapping the Decision-Making networks.
• Strict professional handling of samples and maintaining the appropriate storage condition from receiving till handling to customer.
• Effective execution of AVA Local/International conferences and meetings with Health Care professionals in line with campaign brief and policies in line with the AVA plan.