Achievers

Site Reliability Engineer

• Provide technical leadership and strategic direction for managing and scaling MySQL MongoDB, and PostgreSQL database clusters, ensuring optimal performance, reliability, and security across the Achievers platform.
• Lead advanced performance tuning and optimization initiatives, proactively identifying bottlenecks and implementing solutions to enhance database efficiency for a global SaaS environment.
• Partner with development teams to architect and optimize complex queries and database interactions, elevating application performance and reliability.
• Design and implement robust automation frameworks for database administration, driving the evolution of best practices and tooling for continuous improvement.
• Evaluate, define, and champion process improvements to increase reliability, scalability, and maintainability of database infrastructure.
• Develop and maintain sophisticated scripts and tools to support seamless delivery of database updates, schema changes, and operational tasks.
• Lead proactive initiatives to assess and implement enhancements for the database infrastructure, leveraging emerging technologies and industry trends.
• Architect cloud database solutions supporting microservices at enterprise scale, guiding infrastructure design and strategic decision-making for global deployments.

Staff Database Reliability Engineer

Full-stack Engineer

• Join with a high performing and experienced engineering team to work together on highly scalable software integrations utilizing Go and Python in a microservice environment.
• Build, Own and Maintain new innovative product features by building POCs and testing new ideas.
• Collaborate with Senior Engineers, receiving regular mentorship, code reviews, and technical guidance.
• Live in GitHub creating pull requests, reviewing code, merging branches, and generally be a team player by seeking out and providing feedback.
• Develop and test new features that help scale our user data and HR integration services.
• Create automated test cases using Go and Python to improve reliability and speed up our release cycles.
• Contribute to backend development using Go (Golang) — building APIs, fixing bugs, and integrating with microservices.
• Assist with UI updates and enhancements, learning front-end fundamentals with React.
• You will also gain experience with frameworks and services such as Docker, Kubernetes, Google Pub/Sub and more.

Software Engineering Co-op

• Own features end-to-end—from design to deployment—with a focus on quality, reliability, and scalability.
• Lead system design and architecture discussions—bring clarity to complex problems and shape scalable solutions.
• Be hands-on with the codebase—lead code reviews, champion best practices, and drive technical excellence.
• Solve complex engineering challenges using tools like Python, Go, Kubernetes, Docker, Drone, Google PubSub, React/Redux, GraphQL, MySQL, PostgreSQL, and microservices.
• Mentor and guide developers of varying experience levels—foster a culture of learning, growth, and continuous improvement.
• Collaborate cross-functionally with Product and Design to align on priorities, requirements, and dependencies.
• Monitor and optimize performance—ensure our platform scales securely and efficiently as usage grows.
• Lead engineering improvements—whether through better tooling, smarter processes, or adopting new technologies.
• Stay curious and current—bring fresh ideas and perspectives by keeping up with emerging tech and industry trends.

Staff Software Engineer

• Build, test, and integrate new features and functionalities that scale to millions of users.
• Utilize a wide range of modern tools and technologies to solve complex challenges: primarily Python, Go, Node.js, and React.
• Join a high-performing team and benefit from ongoing coaching and mentoring from Senior and Staff Engineers.
• Engage in design/architecture discussions, and voice your ideas while building the next generation of features for the Achievers platform.
• Collaborate closely with Senior Engineers and Product Managers to translate business needs into robust and scalable solutions.
• Be hands-on with the codebase and engage actively in code reviews. Share your suggestions and receive regular feedback.
• Help us continue to transform our monolith internal systems into up-to-date robust microservices.
• See all solutions through a security lens and make our solutions safe from get go.
• Contribute to Engineering best practices, standards, and guidelines.

Intermediate Software Engineer

• Join a collaborative team of Engineers who shape the communication and content experience across our platform.
• Contribute to full-stack projects and use a variety of modern technologies: Python, Go, PHP, Kubernetes, Docker, Pub/Sub, GraphQL, microservices and more!
• Continuously integrate clean, scalable, robust, and testable code.
• Be hands-on with our codebase and deeply involved in code reviews - a great opportunity to receive regular feedback from experienced Engineers and to grow your skills!
• Contribute to design and architecture discussions led by Senior and Staff Engineers - you proactively identify and manage dependencies and share your ideas!
• Stay up to date on emerging technologies and engineering guidelines, best practices, processes, and tools.

Junior Software Engineer

Account Executive

• Drive meaningful impact by helping mid-sized businesses achieve their goals through our solutions.
• Take ownership of identifying new opportunities, building strong client relationships, and driving revenue growth within the mid-market segment.
• Maintain accurate and timely customer, pipeline, and forecast data.
• Manage complex, concurrent sales cycles from start to finish with a track record of successful revenue attainment.
• Build strategic customer acquisition plans for top prospects while managing incoming opportunities.

Mid-Market Account Executive

Sales Operations Manager

• Collaborate with teams across the globe to understand their operational and strategic needs.
• Ensure consistent use of sales technologies and best practices across teams.
• Create dashboards and reports to track performance and process efficiency.
• Design dashboards to help sales teams stay on top of their daily functions.
• Build and standardize business reporting for strategic analysis and internal business review.
• Update Salesforce as needed, maintain records, and run standard ad-hoc reports.
• Provide day-to-day support to the global sales leader organization, including demonstrating sales processes, developing reports and dashboards, and answering related questions.
• Develop data infrastructure and other tools to make analytics easier and more effective.
• Produce ad-hoc analyses to help the team understand customer behavior and drive decision-making.
• Be a thought leader and go-to expert on data resources and tools.
• Implement best practices for data integrity, including database cleanup and ensuring data quality.
• Perform data validation and end-user testing of dashboards to ensure accuracy and usability.
• Work closely with sales and marketing teams to apply best practices and processes to platform strategies.
• Support sales leaders with managing opportunity pipelines and planning requirements.
• Support the commission calculation and forecasting process.

Sales Operations Analyst

• Take ownership and lead complex back-end projects that scale to millions of users.
• Design, build, and maintain innovative product features and solutions.
• Utilize a wide range of modern tools and technologies to solve complex challenges: Python, Go, PHP, GCP, Pub/Sub, Kubernetes, Microservices, React, and more.
• Collaborate with cross-functional teams as the subject matter expert of your domain.
• Be hands-on with our codebase and deeply involved in code reviews.
• Stay up to date on emerging technologies and drive Engineering best practices.

Senior Software Engineer

• Collaborate with GTM teams across the globe to understand their operational and strategic needs and apply best practices.
• Develop data infrastructure and other tools to make analytics easier and more effective.
• Own the long-term sales forecasting model.
• Be a thought leader and go-to expert on data resources and tools.
• Support sales leaders with managing opportunity pipelines and planning requirements.
• Design and create dashboards and reports to track performance and process efficiency.
• Build and standardize business reporting for strategic analysis and internal business review.
• Produce ad-hoc analyses to help the team understand customer behavior and drive decision-making.
• Ensure consistent use of sales technologies and best practices across teams.
• Update Salesforce as needed, maintain records, and run standard ad-hoc reports.
• Provide day-to-day support to the global sales organization, including demonstrating sales processes and answering related questions.
• Perform data validation/hygiene and end-user testing of dashboards to ensure accuracy and usability.

Senior Sales Operations Analyst

Solutions Engineer

• Connect with Account Executives and review the top priorities and deal strategies
• Meet with prospective customers and Account Executives, clarify business requirements and customize value-based demo content appropriately by getting to know client needs and translating them into our solution
• Recommend best practices to Account Executives and prospective customers alike
• Work as point person for Account Executives providing best practice solutions, brainstorming, and strategizing the best ways to position our product
• Relay relevant information you’ve learned in your last client meetings with the product, Customer Success, Professional Services, Operations, and Product Marketing teams
• Respond to complex RFI/RFP questions that require your product expertise
• Do some digging into our competition and stay ahead of the game
• Travel (25-50% of the time) team up with AEs and broader deal teams to deliver meaningful in person presentations
• Lead pre-sales activities defining challenges, architecting solutions to these challenges, and manage expectations
• Scope out a deal that is getting close to the finish line and set the prospective customer up for success
• ABC – Always Be Curious. You are always learning and seeking ways to make things better.

Solutions Consultant

Consultant

• Responsible for technical consulting and configuration of the Achievers software with Enterprise clients typically over 5,000 employees with global requirements and complex structures
• Lead on all technical implementation components from design, configuration, to testing and integration
• Client meetings, solutions documentation and platform configuration
• Consult with clients to gather business and technical requirements through onsite and remote meetings
• Align requirements to product functionality, offering best practice, scalable solutions
• Present compelling solutions to Enterprise clients based on finite feature sets
• Interact with diverse client IT teams on various technical topics such as system integration and single sign-on
• Configure platform modules, site content and permissions
• Configure system integrations and single sign-on
• Provide technical design consulting for API-based integrations
• Utilize test scripts to verify configurations, identify and log any bugs
• Investigate product issues by configuring proof of concepts and interacting with Product Management where needed
• Escalate product issues as needed to ensure client expectations and timelines are met
• Provide product feedback to Product Management
• Collaborate with colleagues inside and outside the department to foster a team-oriented, customer-focused environment
• Support on-boarding for new team members through product and process education

Technical Consultant

Product Manager

• Own the product roadmap for billing, invoicing, payments, and cash flow-related features across both customer-facing and internal tools
• Design and evolve our billing infrastructure, including prepaid balances, monthly invoicing, usage tracking, and reconciliation
• Work with Finance, RevOps, and Engineering to automate and streamline invoice generation, tax compliance (e.g. VAT, GST), and revenue recognition workflows
• Improve the payment experience for customers managing recognition budgets, including support for credit cards, ACH, and corporate procurement channels
• Collaborate with enterprise customers to understand procurement workflows, POs, and approval chains
• Partner with other product teams to ensure smooth budget management, reward redemption accounting, and accurate reporting
• Track and improve metrics like failed payment rate, invoice dispute volume, and customer satisfaction with billing
• Ensure global scalability of billing systems with support for multi-currency, tax localization, and regional compliance

Senior Product Manager – Billing & Payments

• Define and execute product strategy aligned with company goals and market opportunities.
• Lead quarterly planning and roadmap prioritization.
• Partner with product and organizational leadership to set product vision and strategic direction.
• Drive cross-functional alignment between product, engineering, sales, and customer success.
• Manage and mentor a team of 6 product managers and designers.
• Build high-performing, collaborative product teams with clear accountability.
• Lead by example to operationalize product management best practices.
• Foster a culture of customer-centricity, data-informed decision making, and continuous learning.
• Own end-to-end domain strategy and lifecycle from discovery through launch and optimization.
• Collaborate with engineering leadership on technical architecture and implementation.
• Establish and monitor key product metrics that drive business outcomes.
• Partner with sales and marketing teams to understand competitive landscape and win/loss dynamics.
• Facilitate customer discovery and validation team efforts across enterprise and mid-market segments.
• Represent product vision externally through customer meetings, conferences, and thought leadership.
• Drive product-market fit optimization and expansion into adjacent opportunities.

Director, Product Management

Performance Marketing

• Plan, execute, and optimize paid social, programmatic, and CTV campaigns across key global regions.
• Build and manage media plans, forecasts, and test frameworks aligned to revenue goals.
• Collaborate with content and design teams to produce audience-specific creatives and messaging across paid channels.
• Optimize audience targeting, bidding, and performance across platforms like LinkedIn Ads, DV360, Demandbase, and The Trade Desk.
• Partner with the ABM team to support account-based plays using intent signals (e.g., 6sense, Demandbase).
• Activate retargeting and nurture strategies across paid channels to move high-intent prospects through the funnel.
• Work with sales and regional marketing to align campaigns with buyer behaviour, market trends, and localized messaging.
• Launch full-funnel campaigns that support inbound pipeline and campaign-specific objectives (e.g., content syndication, webinarpromos, report launches).
• Collaborate with marketing automation, content, and SDR teams to align paid efforts with broader demand gen goals.
• Track and report on campaign performance (CTR, CPL, ROAS, pipeline influenced) by region and segment.
• Partner with analytics teams to build dashboards and surface insights that improve targeting and lead quality.
• Conduct A/B testing and iterate creatives and strategies to maximize performance across markets.

Global Paid Media Strategist – ABM and Demand Generation

• Build, test, and integrate new features and functionalities that scale to millions of users.
• Utilize a wide range of modern tools and technologies to solve complex challenges: primarily Python, Go, Node.js, PHP & React.
• Join a high-performing team and benefit from ongoing coaching and mentoring from Senior and Staff Engineers.
• Collaborate closely with Senior Engineers and Product Managers to translate business needs into robust and scalable solutions.
• Be hands-on with the codebase and engage actively in code reviews.
• See all solutions through a security lens and make our solutions safe from get go.
• Contribute to Engineering best practices, standards, and guidelines.

Data Analyst

• Own analytics across the rewards & recognition platform, focusing on enterprise adoption and individual teams/users
• Partner with Product, Engineering, and Customer Success to define metrics, track performance, and deliver insights
• Craft comprehensive analytics flows mapping user journeys from login to recognition to reward redemption
• Leverage Amplitude for funnel analysis, retention tracking, cohort segmentation, and user behavior insights
• Develop self-serve dashboards and reports (Amplitude, Tableau, Looker, or internal BI) to monitor adoption trends, churn risks, and upsell opportunities
• Lead event tracking implementation and validation, coordinating with Engineering to ensure data consistency and scalability
• Maintain documentation and quality checks on analytics infrastructure and metric definitions

Product Analytics Manager

• Act as a trusted advisor to Managed Services customers, providing campaign strategy, content, and execution support.
• Collaborate with customers to understand their goals and align campaigns with organizational objectives.
• Offer guidance on leveraging the Achievers platform for recognition, rewards and feedback campaigns to ensure maximum impact and ROI.
• Manage multiple customer campaigns simultaneously, meeting deadlines and expectations.
• Create tailored communication plans and partner with designers and writers to produce campaign assets (emails, infographics, video).
• Monitor campaign performance metrics and optimize future efforts based on results.
• Oversee day-to-day management of the customer knowledge portal, updating resources, articles, and best practices.
• Collaborate with subject matter experts to create and curate engaging, high-quality portal content.
• Analyze portal engagement metrics and implement strategies to improve user experience and resource utilization.
• Assist team lead in planning and executing larger communications projects (process improvements, product/feature releases, strategic announcements).
• Collaborate with cross-functional teams to ensure alignment and consistency in messaging across all channels.
• Provide research, content development, logistical support, and contribute to post-initiative reviews by collecting feedback and data.

Communications and Campaign Manager

• Prospecting and lead generation via cold calling, email campaigns, networking, and inbound leads
• Conduct in-depth product demonstrations and presentations to showcase the SaaS solution
• Engage in consultative selling to understand client challenges and align Achievers’ platform to needs
• Manage sales pipeline and track interactions using CRM tools
• Negotiate contracts and close deals, working with decision-makers and procurement teams
• Collaborate cross-functionally with marketing, product, and customer success teams
• Meet or exceed sales quotas and revenue targets
• Gather market and product feedback for product development teams
• Regular sales reporting and forecasting to sales leadership

Enterprise Account Executive, German / French

General Counsel

• About Achievers: The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™!
• Our commitment to you: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights.
• The opportunity: Legal Counsel at Achievers provides general legal support across the business on a wide range of legal matters, with a particular focus on commercial legal matters in support of the Revenue team, and assists in the execution of legal strategies as directed. Legal Counsel engages in a variety of commercial transactional matters in support of Achievers’ core business that provides a cloud-based employee recognition and rewards solution to accelerate employee engagement for our customers. This role demands a strong background in commercial and contract law, coupled with excellent analytical and communication skills, and business acumen, to ensure the company navigates complex legal landscapes effectively.