ACERTA! Promotora

Analyst

• Make outbound contact with customers to inform them about approved and pre-approved credit limits and refer them to our accredited partners;
• Generate interest in personal credit products using consultative and persuasive approach techniques;
• Follow scripts and service standards to ensure quality and consistency in communication;
• Adapt language and approach according to the customer profile to provide a personalized experience;
• Accurately and neatly record interactions and information in the system;
• Monitor proposals and perform follow-up with interested customers;
• Contribute to achieving individual and team targets, with a focus on performance and results.

Active Relationship Analyst