Accordant

Implementation Specialist

• Provide leadership and project governance for implementation delivery
• Ensure the health of assigned projects and client experience
• Monitor risks, validate scope alignment, and allocate resources
• Collaborate with Sales and internal stakeholders for client journey
• Conduct performance management and staff scheduling

Acumatica Implementation Manager

Sales Development Rep

• Respond to inbound leads (web forms, call-ins, referrals) in a timely manner to maximize conversion.
• Qualify prospects — confirm fit, timeline, and decision process - then book meetings for Account Executives.
• Nurture early-stage leads via multi-touch email, phone, and social cadences until sales-ready.
• Collaborate across teams by relaying campaign feedback to Marketing and ensuring smooth hand-offs to AEs.
• Maintain CRM hygiene by logging every interaction and updating lead status, notes, and next steps in Salesforce.
• Meet or exceed activity KPIs, including 30–50 meaningful touches per day and 20+ qualified meetings per month.

Sales Development Representative – SDR

Account Executive

• Own the full sales cycle, from lead qualification and discovery to proposal development, negotiation, and deal close
• Conduct comprehensive assessments of client business needs to ensure solutions align with their goals
• Build and grow pipeline through target account engagement, networking, and strategic outreach
• Partner with the SDR team to ensure qualified leads are effectively managed and converted
• Collaborate with the Acumatica Implementation team to ensure a smooth handoff for a successful deployment
• Develop tailored value-driven proposals and ROI analyses
• Manage CRM pipeline and forecasting with accuracy and integrity
• Build and nurture relationships with executive sponsors, finance leaders, and cross-functional stakeholders
• Stay current on Acumatica product updates, industry trends, and competitive positioning to sharpen pitch and differentiation