accessiBe

Field Service Manager

accessiBe

full-time

Posted on:

Location Type: Hybrid

Location: Bedford • New Hampshire • 🇺🇸 United States

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Salary

💰 $61,800 - $92,520 per year

Job Level

SeniorLead

Tech Stack

Oracle

About the role

  • Oversee a team that services and supports specific business system products and services within a territory
  • Selecting, hiring, training, and developing current and new technical representatives
  • Addressing and resolving customer issues in a time-effective manner
  • The warehousing process as it relates to merchandise and inventory
  • The development and education of the team as it relates to new technology

Requirements

  • Bachelor's degree in a relevant field or equivalent experience required
  • 7 years of related experience and management of typically two or more regular full-time employees
  • Service management experience in the technology industry
  • Hands-on field technical experience with a vast knowledge digital and electromechanical technology
  • Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred
  • Strong communication skills
Benefits
  • Health insurance
  • 401(k) Savings Plan
  • Discretionary profit sharing
  • Discretionary success sharing
  • Educational assistance
  • Recognition programs
  • Vacation
  • Employee referral bonus
  • Employee discounts
  • "Dress for Your Day" attire program
  • Volunteer opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
service managementtechnical trainingdigital technologyelectromechanical technologyinventory management
Soft skills
communicationteam developmentproblem-solvingcustomer service
Certifications
Bachelor's degree
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