accessiBe

Manager, Branch Service – Field Technicians

accessiBe

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $77,180 - $115,580 per year

Job Level

SeniorLead

Tech Stack

Oracle

About the role

  • The Manager, Branch Service will lead a team of Digital Services Specialists; manage hardware, document management solutions, and related software across a territory; hire/train/develop staff; resolve customer issues; oversee warehousing/inventory; develop team with new technology
  • Ensure customer satisfaction and service quality
  • Collaborate with other Canon teams to deliver end-to-end solutions

Requirements

  • Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time
  • Service management experience in the office technology industry
  • Hands-on field technical experience with a vast knowledge of electromechanical technology
  • Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred
  • Strong communication skills, including the desire to develop and lead a team
  • Possess excellent time management skills