accessiBe

Branch Service Manager – Field Technicians

accessiBe

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $77,180 - $115,580 per year

Job Level

SeniorLead

Tech Stack

Oracle

About the role

  • Lead a team of Digital Services Specialists servicing Canon hardware and software.
  • Manage territory/account list responsibilities including hardware, document management solutions, and related software.
  • Hire, train, and develop technical representatives.
  • Resolve customer issues promptly to ensure satisfaction.
  • Oversee warehousing process related to inventory.
  • Develop and educate the team on new technology.

Requirements

  • Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time.
  • Service management experience in the office technology industry.
  • Hands-on field technical experience with a vast knowledge of electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
  • Strong communication skills, including the desire to develop and lead a team.
  • Possess excellent time management skills.