Achieve sales metrics through thoughtful and strategic leadership
Develop and train on effective sales strategies
Maintain and build strategic partnerships with key customers, including hotel partners
Lead in the hiring, training and development a high-performing sales team
Liaison with all department leaders
Conduct annual and bi-annual reviews of all Sales department team members and give recommendations for promoting and discipline
Educate/motivate team members to hit key company and individual sales performance indicators
Provide accurate and timely sales forecasting on a quarterly/annual basis
Define and refine ongoing sales training for new and tenured team members
Engage with clients when appropriate during pre-sale, development and execution stages in order to increase overall win rate and percentage of repeat business
Uphold the Access Values (Imagine First, Demand Integrity, Embody Excellence, Always Collaborate, Service Obsession)
Work with Managing Director to create synergy among all departments
Requirements
6+ years of proven sales success in a DMC or a related industry such as hospitality or events.
Salesforce power-user with a deep understanding of the platform’s features, can effectively manage sales pipelines within Salesforce, and can create custom reports to analyze data, share insights and identify trends.
Verifiable knowledge and relationships in the specific, local destination.
Successful negotiation and relationship-building skills.
At least 2 years experience leading high-performing sales teams and achieving revenue targets.
Solution-Oriented Mindset: Proactive and the tendency to take initiative to contribute to the success of self and team.
Customer Service: Obsession with providing excellent customer service and a passion for the hospitality and special events industry.
Interpersonal Skills: Ability to communicate effectively and build positive relationships, both internally and externally.
Flexibility: Ability to thrive in a fast-paced, changing environment while meeting deadlines and exceeding expectations.
Do you currently reside in the Washington, DC or broader Northeast market, or are you willing to relocate? (asks residency)
Are you comfortable meeting regularly with hotels, venues, and vendors in person? (market presence required)
Do you have at least 6 years of proven sales success in a DMC, hospitality, or events industry role? (checks experience)
Do you have at least 2 years of experience leading a high-performing sales team with revenue targets? (checks leadership experience)
Do you have established knowledge of and relationships within the Washington, DC and/or Northeast hospitality and events market? (local knowledge)