Accenture Federal Services

Software Engineer

• Design, develop, and maintain Tableau dashboards and reports to support business analytics and decision-making processes.
• Collaborate with business stakeholders to gather and understand their requirements and translate them into technical specifications.
• Create and optimize data models, ensuring data integrity and accuracy.
• Perform data analysis to identify trends, patterns, and insights that can be used to improve business performance.
• Implement best practices in data visualization to ensure dashboards are intuitive, user-friendly, and effectively communicate key insights.
• Troubleshoot and resolve issues related to Tableau dashboards and reports.
• Stay up to date with the latest Tableau features, updates, and industry trends to continuously improve the quality and effectiveness of visualizations.
• Provide training and support to end-users to help them effectively use Tableau dashboards and reports.
• Work closely with IT and data engineering teams to ensure seamless data integration and availability.
• Participate in code reviews and contribute to the development of best practices for Tableau development.

Tableau Developer

• Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 (Customer Service).
• Configure Dynamics modules to meet business requirements, including entity creation, form design, views, business rules, and process automation.
• Integrate Dynamics 365 with other enterprise systems using APIs, web services, and middleware (e.g., Azure Logic Apps, Power Automate).
• Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications and solutions.
• Conduct unit testing, support user acceptance testing (UAT), and manage deployment of customizations and updates.
• Provide ongoing support, troubleshooting, and maintenance for Dynamics 365 solutions, including performance tuning and issue resolution.
• Create and maintain technical documentation for customizations, integrations, and processes.
• Ensure solutions adhere to Microsoft best practices, security standards, and compliance requirements.

Senior MS Dynamics Developer

• Designing, developing, and maintaining SharePoint sites, workflows, and applications
• Gathering requirements from stakeholders and translating them into technical solutions
• Ensuring SharePoint environments are secure, optimized, and user-friendly
• Providing guidance on best practices, site architecture, and integration with other Microsoft 365 applications

SharePoint Designer, Developer

ServiceNow

• Play a pivotal role in designing, developing, and implementing innovative solutions within the ServiceNow platform
• Deliver a high-quality technical solution in the ServiceNow Public Sector Digital Services (PSDS) application
• Implement NowAssist and Virtual Agent components to support a Help Desk servicing internal and external agency customers
• Create a seamless, user-friendly portal experience supporting workflows and automated processes
• Collaborate with cross-functional teams to ensure technical deliverables meet organizational goals and adhere to industry and ServiceNow best practices

ServiceNow Portal Developer

• Design, develop, and implement custom applications and workflows within the ServiceNow CSM framework
• Streamline processes and improve customer service
• Collaborate on challenging projects that impact customer experience

Junior ServiceNow Developer

• Define architecture and design options/solutions, ensuring technical soundness and optimal design.
• Drive architectural “-ilities” (scalability, reliability, security, etc.) and maintain alignment with mission goals.
• Lead ServiceNow teams in designing and developing both out-of-the-box and custom solutions.
• Oversee development efforts, enforce best practices, and champion code quality, security, and technical debt management.
• Collaborate with project managers, clients, and developers to ensure cohesive strategies and effective execution across all phases of development, testing, and deployment.
• Partner with leadership and clients to define challenges, risks, dependencies, and strategic outcomes.
• Own technical architecture and design deliverables, including roadmaps, diagrams, and technical sessions.
• Support product backlog refinement, planning, and prioritization activities.
• Assist with escalated issues related to customized applications, security settings, workflows, and integrations.
• Facilitate solution design sessions, code reviews, and advocate ServiceNow best practices.
• Provide accurate work effort estimates for new projects and enhancements.
• Contribute to all phases of the software development lifecycle using iterative methodologies.

ServiceNow Technical Architect

• Design, develop, and maintain ServiceNow Service Portal interfaces using:
• HTML5, CSS3, JavaScript
• AngularJS (Service Portal widgets)
• Bootstrap / UI Frameworks
• Build and customize Service Portal widgets, themes, and layouts.
• Develop responsive, mobile-friendly, and cross-browser compatible UI components.
• Implement UI policies, client scripts, and UI scripts to enhance user interactions.
• Collaborate with stakeholders to translate business needs into user-centered designs.
• Apply UX best practices for usability, accessibility (WCAG), and visual consistency.
• Create wireframes, mockups, and prototypes (Figma, Sketch, Adobe XD, or similar).
• Ensure consistent branding and design standards across portals.
• Integrate ServiceNow portals with REST APIs, third-party systems, and custom web applications.
• Optimize front-end performance and maintain clean, reusable code.
• Support portal enhancements across ITSM, HRSD, CSM, or custom applications.
• Work closely with ServiceNow architects, back-end developers, and business analysts.
• Participate in Agile/Scrum ceremonies and iterative delivery cycles.
• Perform UI testing, debugging, and documentation.

ServiceNow UI/UX Front End Developer – Portals, AI

Full-stack Engineer

• Work collaboratively across teams to deliver products successfully as part of an existing team
• Solve complex problems utilizing Go, JavaScript, HTML, CSS, Bash
• Passionately create systems which will be used and have a major impact and interact directly with customers and end-users
• Design and maintain application architecture including database schema and API design
• Produce customer facing production code day one

Support Engineer

• Provide support for the customized PeopleSoft Financials solution (9.2) upgrade.
• Manage and work on the implementation of retrofits and updating inputs.
• Handle and support a number of customized modules and supplemental applications associated with PeopleSoft.
• Collaborate with the team to understand client’s business needs and objectives.

Senior Application Support Developer

• Designs, develops, and maintains complex applications using Pega solutions that adhere to platform best practices.
• Responsible for coding and unit testing using Pega features based on the design provided by the Sr Developer and Product Owners.
• Implement best practices in PEGA architecture/design/coding.

Senior Pega Developer

• Designing, developing, and implementing innovative solutions within the ServiceNow platform
• Delivering high-quality technical solutions in the ServiceNow Public Sector Digital Services (PSDS) application
• Creating seamless, user-friendly workflows and automated processes to enhance operational efficiency
• Collaborating with cross-functional teams to meet organizational goals and adhere to industry best practices

Senior ServiceNow Developer

Analyst

• Conduct thorough analysis of Technical Direction Letters (TDLs) to identify key requirements and develop actionable plans
• Develop and refine pricing strategies for TDL requirements, ensuring accurate cost estimates and maintaining financial control
• Monitor and track costs across multiple projects, providing real-time insights to ensure burn rate management and financial stability
• Provide strategic cost forecasting and financial management for nationwide IT projects, ensuring alignment with project goals and objectives
• Generate timely and accurate financial reports, including weekly and monthly updates, to inform project decisions and maintain visibility into project performance
• Support pricing proposal activities by verifying Technical Direction Plans (TDPs) and proposal documents for compliance with government standards and regulations and also working to draft PEPs (Project Execution Plans)
• Identify and mitigate workload cost risks by monitoring staffing plans and working with leadership to optimize resource allocation and control labor expenses
• Collaborate closely with project managers to assess project expenditures, confirm funding sufficiency, and prepare requests for supplemental government funding
• Develop and present clear, actionable financial reports to government clients, providing transparent insights into project budgets, forecasts, and variance analyses
• Work cross-functionally with management and contract teams to provide financial expertise and insights that inform project decisions and strengthen resource allocation
• Ensure seamless financial reporting and analysis by preparing and distributing reports within required deadlines, and maintaining accurate financial records and data
• Analyze program spending and evaluate weekly costs to ensure funding alignment with forecasted targets and contractual guidelines
• Manage and review subcontractor timecards, ensuring accurate charging and compliance with contractual requirements and forecasts
• Stay abreast of FAR and DFARS regulations, including relevant reporting requirements, and ensure compliance with client-specific regulations and standards

TDL Analyst

• Enhance user experiences for enterprise-level systems through SAP FIORI applications
• Collaborate with business stakeholders to gather and analyze requirements
• Maintain documentation to support development processes and user adoption
• Ensure seamless integration with existing SAP systems

UI Fiori Developer

Project Manager

• Establish and maintain strong client relationships
• Create and deliver project level documentation (i.e., status reports, RAID logs, project plans etc.)
• Ensure project is delivered on-time and on-budget
• Maintain responsibility for performance, cost, scope, schedule, quality, and appropriate business measurements
• Assist as needed in the sales process including scoping projects and estimating efforts to complete the implementation
• Ensure projects are properly planned and staffed
• Track issues and risks, communicate status and escalate concerns applications
• Work with the client project manager to identify/resolve all issues that could impact project scope and/or time frames
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW
• Present at Executive Steering Committee meetings as needed
• Work with Delivery Assurance to ensure compliance with agreed to checkpoints
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
• Understand and apply Workday and Accenture methodologies.
• Support innovation through the creation of new industry leading methods and assets

Workday Project Manager

• Conduct sessions with clients to analyze reporting business requirements and provide solutions to complex business problems
• Identify strategies, risks, and options for recommending approaches towards meeting requirements for clients
• Become a Workday Reporting expert with deep knowledge of current functionality, design concepts, touch points with HCM, Compensation, Payroll, Benefits, Financials, Talent, Prism, and future product direction
• Become a Workday Reporting expert with deep knowledge of BIRT, dashboards, embedded analytics, and future report specific functionality
• Lead, mentor, counsel and manage performance of project staff (depending upon project structure)
• Advise clients on industry standards and leading practices in Workday report design and development
• Demonstrate design options through the use of prototyping
• Configure and test reports in the Workday system
• Understand and apply Workday and Accenture methodologies
• Demonstrate strong client and stakeholder collaboration to achieve project objectives
• Support innovation through the creation of new industry leading methods and assets