Accenture Federal Services

ServiceNow UI/UX Front End Developer – Portals, AI

Accenture Federal Services

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • Washington • United States

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Salary

💰 $91,300 - $184,900 per year

Tech Stack

AngularBootstrapITSMJavaScriptServiceNow

About the role

  • Design, develop, and maintain ServiceNow Service Portal interfaces using:
  • HTML5, CSS3, JavaScript
  • AngularJS (Service Portal widgets)
  • Bootstrap / UI Frameworks
  • Build and customize Service Portal widgets, themes, and layouts.
  • Develop responsive, mobile-friendly, and cross-browser compatible UI components.
  • Implement UI policies, client scripts, and UI scripts to enhance user interactions.
  • Collaborate with stakeholders to translate business needs into user-centered designs.
  • Apply UX best practices for usability, accessibility (WCAG), and visual consistency.
  • Create wireframes, mockups, and prototypes (Figma, Sketch, Adobe XD, or similar).
  • Ensure consistent branding and design standards across portals.
  • Integrate ServiceNow portals with REST APIs, third-party systems, and custom web applications.
  • Optimize front-end performance and maintain clean, reusable code.
  • Support portal enhancements across ITSM, HRSD, CSM, or custom applications.
  • Work closely with ServiceNow architects, back-end developers, and business analysts.
  • Participate in Agile/Scrum ceremonies and iterative delivery cycles.
  • Perform UI testing, debugging, and documentation.

Requirements

  • 3+ years of front-end web development experience.
  • 2+ years of ServiceNow Service Portal development experience.
  • Strong proficiency in one or more of the following:
  • HTML, CSS, JavaScript
  • AngularJS (Service Portal framework)
  • Bootstrap or similar UI frameworks
  • Experience building custom ServiceNow widgets and themes.
  • Knowledge of ServiceNow UI components:
  • Client Scripts
  • UI Policies
  • UI Scripts
  • Familiarity with REST APIs and JSON.
  • Strong understanding of UI/UX principles, usability, and accessibility.
  • Experience creating wireframes, mockups, and prototypes.
  • Ability to balance visual design with technical constraints.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTML5CSS3JavaScriptAngularJSBootstrapREST APIsUI PoliciesClient ScriptsUI ScriptsUI/UX principles
Soft Skills
collaborationuser-centered designusabilityaccessibilityvisual consistencybalancing design and technical constraints