Acceleration Academies

Operations

• Responsible for leading the day-to-day operations, performance, compliance, and student outcomes of Acceleration Academies’ charter school portfolio
• Oversee charter schools in South Carolina and Ohio, ensuring academies operate with excellence while meeting enrollment, retention, academic, financial, and regulatory goals
• Partner closely with Academy Directors and cross-functional leaders to drive enrollment growth, student persistence, academic achievement, and charter performance
• Collaborate with the RVP, Board Relations & Strategic Partnerships to support governing boards, authorizers, and strategic charter initiatives
• Ensure compliance with charter contracts, state regulations, federal requirements, and organizational policies
• Monitor compliance, operational, and academic risk areas and implement corrective actions as needed
• Oversee charter school operations across multiple states and support the successful launch and integration of new charter schools and partnerships.

Regional Vice President, Charter Operations

• Responsible for leading the day-to-day operations, performance, compliance, and student outcomes of Acceleration Academies’ charter school portfolio
• Overseeing charter schools in South Carolina and Ohio
• Ensure academies operate with excellence while meeting enrollment, retention, academic, financial, and regulatory goals
• Partner closely with Academy Directors and cross-functional leaders to drive enrollment growth, student persistence, academic achievement, and charter performance
• Collaborate with Enrollment, Student Services, and Academic teams to maximize student outcomes and organizational growth

Regional Vice President – Charter Operations

Customer Success Manager

• Serve as a trusted partner for district leadership, fostering strong and collaborative relationships with superintendents, board members, district leaders, and other senior stakeholders.
• Develop and maintain a strong understanding of assigned district contracts, service expectations, commitments, deliverables, and partnership requirements.
• Proactively identify and address partner needs to support satisfaction, retention, contract alignment, and organizational goals.
• Support partner retention, renewal readiness, and appropriate upsell, cross-sell, and expansion opportunities within existing partnerships.
• Develop and execute partner success plans for each assigned district, focusing on partner satisfaction, retention, renewal readiness, partnership health, and appropriate growth opportunities.
• Use evidence-based insights, including enrollment trends, funding metrics, Graduation Candidate outcomes, engagement trends, and satisfaction indicators, to customize support and recommendations for districts.
• Monitor and report on partner performance metrics, including enrollment growth, Graduation Candidate outcomes, engagement trends, and satisfaction indicators.
• Leverage data analysis tools, including Excel and Sheets, to manage and interpret performance data and inform partner success strategy.
• Present regular updates to district stakeholders, highlighting successes, challenges, partnership health, and actionable insights.
• Partner with Regional Vice Presidents, executive leadership, and internal stakeholders to monitor partnership health, review contract-related requirements, identify potential risks or gaps, and support follow-through on action items.
• Support audit and compliance-related reviews connected to district contracts, partner expectations, required deliverables, documentation needs, and operational follow-up.
• Assist with identifying, organizing, and tracking audit and compliance-related items that may require action from Operations, RVPs, executive leadership, or other internal teams.
• Escalate potential contract, compliance, audit, or partner concerns to the appropriate internal leaders and support timely follow-through.
• Collaborate with cross-functional teams, including marketing, operations, sales, finance, and product, to support seamless service delivery, partner experience, and internal alignment.
• Represent Acceleration Academies at district meetings, community events, and conferences to strengthen visibility and partnership engagement.
• Facilitate proactive issue resolution to maintain alignment with partner expectations and organizational goals.
• Support change management initiatives that help Acceleration Academies adapt to evolving partner needs and organizational priorities.

Regional Vice President, Charter Operations

Regional Vice President – Charter Operations

Regional Director – Partner Success