Above Lending

Account Executive

• Assess clients’ financial needs, educate them on available loan products and facilitate the loan application.
• Engage with clients to ensure they understand the value of our product
• Collaborate with verification teams to ensure a seamless customer experience
• Meet or exceed monthly sales targets set by management
• Effectively organize and manage workload without constant supervision; maintain focus and productivity independently
• Effective pipeline management which requires monitoring and tracking leads through each stage of the process
• Manage both inbound and outbound calls

Loan Sales Representative

Collections

• Review and analyze delinquent accounts to determine the best course of action for resolution.
• Contact clients via phone and email to discuss their accounts and provide solutions for repayment and long term goals.
• Negotiate repayment plans with clients in a professional and empathetic manner.
• Document all interactions and agreements with clients in the company’s system accurately and promptly.
• Conduct skip tracing activities to locate hard-to-reach or unresponsive customers using various investigative tools and techniques.
• Monitor accounts to ensure compliance with agreed-upon payment plans.
• Collaborate with internal departments, such as Customer Service and Special Handling, to resolve complex account issues.
• Maintain up-to-date knowledge of company policies, procedures, and regulatory requirements related to account resolution.
• Provide excellent customer service and support to clients throughout the resolution process.
• Identify and escalate unresolved issues to the Operations Manager when necessary.
• Participate in team meetings and training sessions to stay informed about industry trends and updates.

Collections Agent

• Assess clients’ financial needs, educate them on available loan products and facilitate the loan application
• Engage with clients to ensure they understand the value of our product
• Collaborate with verification teams to ensure a seamless customer experience
• Meet or exceed monthly sales targets set by management
• Effectively organize and manage workload without constant supervision; maintain focus and productivity independently
• Effective pipeline management which requires monitoring and tracking leads through each stage of the process
• Manage both inbound and outbound calls

Manager

• Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible.
• We have an exciting opportunity for a highly driven Capital Markets professional to develop and grow a team within a dynamic fintech company. The Capital Markets Manager will oversee operations, reporting, monitoring, and forecasting across the Company’s funding partners.
• The ideal candidate will have a solid understanding of the capital markets function and the desire to build and innovate in a fast-paced, entrepreneurial environment.
• This is a Hybrid role in Chicago, IL.

Capital Markets Manager

• Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible.
• We are seeking highly motivated and experienced Sales Agents to join our dynamic team. As a seasoned professional in sales, the successful candidate will play a crucial role in driving revenue growth, building strong client relationships, and contributing to the overall success of Above Lending.
• We are looking for agents available to work the following shifts:
8:00a - 5:00p CT (hybrid)
12:00n - 9:00p CT (remote)