Above Lending

Human Resources

• Serve as a point of contact for employee questions related to HR policies, benefits, and procedures
• Support end-to-end onboarding, including new hire paperwork, orientation scheduling and training, and system access
• Coordinate with Payroll on leave of absence, time off, or other timecard adjustments
• Assist with recruiting efforts such conducting screenings, interview scheduling, candidate communication, and job posting coordination
• Manage tracking success of sales and operations new hires through their training periods, and other performance management lifecycles
• Maintain accurate employee and candidate records in the HRIS/ATS
• Support exit interviews and offboarding tasks, including documentation and feedback tracking
• Respond to basic employee HR inquiries and assist with administrative HR tasks

Human Resources Generalist

Business Analyst

• Analyze credit and originations performance, surfacing trends and measuring the impact of business initiatives on risk, funnel efficiency, and customer acquisition.
• Build analytics that track progress towards company KPIs and drivers of performance that are critical to achieving originations and credit goals. Partner with Product, Operations, and Data teams to validate releases, streamline underwriting processes, and ensure credit policies align with business objectives.
• Collaborate with model development teams to support deployment, monitoring, and backtesting of credit and underwriting models.
• Monitor dashboards and performance tracking tools to guide strategic decisions and support cross-functional partners.
• Identify and investigate early warning signs of credit deterioration or operational inefficiencies.
• Present findings and recommendations to non-technical stakeholders, including Senior Leadership, to influence decision-making.

Human Resources Generalist

Senior Business Analyst – Credit