Senior Learning Operations Manager
SAE International
Research Operations Coordinator
Abercrombie & Fitch Co.
full-time
Posted on:
Location Type: Remote
Location: Remote • Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $22 per hour
Job Level
JuniorMid-Level
About the role
- Research Community Management
- Address member support messages, identifying opportunities for systemic improvements
- Create weekly community activities in partnership with Brand Researchers
- Create and send weekly communications to members
- Implement member recruits and drive member engagement
- Leverage AI to create simple research prompts and identify themes to share with researchers
- Collaborate with internal partner teams, including Legal, and external vendors on new or evolving Community Management initiatives
- Research Participant Recruitment & Project Logistics
- Manage recruitment for in-person research across cities, including vetting, scheduling and confirming participants
- Execute research projects logistics including booking venues, arranging incentives
Requirements
- Bachelor's Degree or related experience
- Minimum 2 years of experience in research operations, project coordination, or related role
- Strong project management capabilities and excellent communication skills
- Self-starter with the ability to work independently and drive projects to completion
- Creative problem solver with a humble, team-oriented, and optimistic attitude
- Ability to thrive in a high-energy, fast-paced environment
Benefits
- Incentive bonus program
- 401(K) savings plan with company match
- Annual companywide review process
- Flexible spending accounts
- Medical, dental and vision insurance
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid Caregiver Leave
- Mobile Stipend
- Paid time off and one paid volunteer day per year, allowing you to give back to your community
- Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
- Seven associate wellness half days per year
- Merchandise discount on all of our brands
- Opportunities for career advancement, we believe in promoting from within
- Access to multiple Associate Resource Groups
- Global team of people who will celebrate you for being YOU!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
research operationsproject coordinationmember engagementparticipant recruitmentproject logisticssystemic improvementscommunity managementAI utilizationcommunication creationactivity planning
Soft skills
project managementcommunicationself-starterindependent workcreative problem solvingteam-orientedoptimistic attitudeadaptabilitycollaborationtime management
Certifications
Bachelor's Degree
