Manager, Technical Release Manager
1Password
SDLC
Channel Manager
ABC Legal Services
full-time
Posted on:
Location Type: Remote
Location: Remote • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $55,000 - $65,000 per year
Job Level
Mid-LevelSenior
About the role
- Foster relationships with existing channel partners and clients.
- Communicate via phone, email and presentation materials, equipping clients with the necessary tools and knowledge for success.
- Monitor performance of existing clients, identifying areas for improvement, and implementing strategies to enhance sales and revenue.
- Recruitment of additional users within client offices.
- Address client challenges and provide company solutions.
- Collaborate with marketing to share customer feedback or insight.
- Support conference logistics and other field engagement.
- Manage inbound customer requests.
- Deliver exceptional client service on a day-to-day basis.
- Strive to maintain and increase overall customer satisfaction based on their business needs.
Requirements
- Recruiting, Marketing or Sales experience is preferred but not required.
- Strong written and verbal communication skills.
- Strong phone etiquette with customers.
- Exhibit strong problem-solving skills and time management capabilities.
- A “can do” and “can do now!” attitude.
- Highly motivated, self-starter with strong organizational skills.
- Strong computer skills.
- Strategic thinker who can see problem patterns, ideate solutions, and execute to completion.
- Ability to present, communicate, and work effectively with other internal teams.
- Strong team player.
Benefits
- Comprehensive Medical, Dental, and Vision coverage
- Competitive salary package
- Retirement plan with 5% matching
- 10 paid holidays per year
- Referral program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong written communication skillsstrong verbal communication skillsstrong phone etiquetteproblem-solving skillstime management capabilitiesorganizational skillsstrategic thinkingteam playercustomer serviceself-starter
