ABC Fitness

Product Manager

• Own, refine, and prioritize the Team Backlog based on business value, stakeholder needs, and program priorities.
• Clearly define user stories and acceptance criteria to guide the development team.
• Lead sprint planning, story refinement, and backlog prioritization with development teams.
• Validate delivered stories, ensuring they meet business, compliance, and technical requirements.
• Collaborate with Product Management, System Architects, and stakeholders to ensure seamless delivery.
• Ensure features meet PCI DSS, NACHA, card-network rules, and data privacy standards.
• Monitor key technical metrics (SLOs, observability, release readiness) and ensure continuous improvement.
• Contribute to the design and delivery of POS APIs, SDKs, event contracts, and documentation to make extensions and integrations simple.
• Ensure integration flows are developer-friendly, consistent, and well-documented.
• Ensure delivered increments meet quality standards and business outcomes.

Product Owner

Director

• Lead the end-to-end delivery of enterprise-wide programs, ensuring alignment to strategic priorities, clarity, accountability, and measurable business value.
• Partner with Product, Engineering, and business leaders to translate strategy into executable roadmaps and integrated delivery plans.
• Coordinate cross-functional workstreams, monitor milestones, and manage integration points to ensure timely delivery, accountability, and proactive risk mitigation.
• Deliver clear, data-informed dashboards, metrics, and reporting to provide executives with visibility into progress, risks, and resourcing needs.
• Establish and champion PMO standards, portfolio frameworks, and change management best practices to strengthen organizational delivery maturity.
• Identify and communicate risks, challenges, and critical updates to senior leadership to support timely decision-making.
• Lead and mentor program managers and project leads, elevating delivery capability across the organization.

Director, Strategic Program Delivery

Full-stack Engineer

• Design modern domain-driven, event-driven microservices architecture hosted on public cloud platforms (AWS)
• Integrate event management/streaming technologies such as Kafka
• Develop and support applications in Billing, Collections, and Payment Gateway within the commerce and club management platform
• Assist with support of existing services and design and implement new business solutions
• Application deployment and implementation utilizing relevant technologies, tools, and existing designs
• Act as Senior Developer in a development team and contribute in all phases of the Software Development Life Cycle (SDLC)
• Apply Domain Driven Design, Object Oriented Design, and design patterns
• Perform hands-on coding following secure coding guidelines and Test-Driven Development
• Work with QA to conduct integrated (application and database) stress testing, performance analysis, and tuning
• Support systems testing and migration of platforms and applications to production
• Make enhancements to existing web applications built using Java and Spring frameworks
• Ensure quality, security, and compliance requirements are met
• Act as an escalation point for application support and troubleshooting
• Collaborate with product teams, technical leads, business analysts, DBAs, infrastructure, and cross-department teams to evaluate business needs and provide end-to-end technical solutions
• Pilot new technologies, build Proofs of Concept, and leverage outcomes in ongoing initiatives
• Maintain curiosity for industry trends and pursue continuous learning and personal projects

Senior Software Developer

Technical Program Manager

• Manage large, complex initiatives with high internal visibility
• Coordinate internal resources and third parties/vendors from ideation to delivery ensuring successful project delivery
• Assist in the definition of project scope and objectives, involving all relevant stakeholders to ensure technical feasibility and product objectives are met
• Create delivery plans; lead requirements gathering and analysis; identify dependencies; manage issues, risks, and change requests
• Manage stakeholder and project team expectations and communication flow regarding scope, deliverables, and responsibilities
• Lead and motivate project teams to develop and execute project objectives
• Oversee planning and delivery using Agile methodology (epics, user stories, PI planning), set deadlines and assign responsibilities
• Act as a change agent to improve processes and support deployment of project management standards and guidelines
• Create, maintain, and communicate comprehensive project documentation
• Provide leadership and direction to formal and informal project resources and implement standardized Agile/project management practices

Technical Project Manager

• Provide technical project planning, management and oversight for implementation projects
• Ensure projects are completed on time, within scope and budget and with high quality deliverables
• Work directly with clients to determine reporting needs and serve as main point of contact for reporting questions
• Gather and translate business needs into technical requirements and work directly with development resources
• Drive projects to completion based on value, budget and time restraints
• Provide thorough and understandable documentation on all projects and assigned system functions
• Client relationship management – develop strong relationships with external clients, manage requirements, timely deliverables, and train clients on best practices for reporting and PowerBI
• Clearly communicate status of all items internally and externally
• Implement a formal project management process from conception to completion for each client project
• Work closely with other teams for problem resolution and project coordination
• Participate in planning and implementing future Reporting developments
• Review and prepare statements of work as needed
• Manage the project budget to assure realistic and achievable project charters
• Monitor Reporting SLA’s and ensure they are met
• Translate management recommendations into workable technical solutions
• Research and recommend solutions to maximize ABC Reporting uptime

Sales Development Rep

• Drive creation of qualified new business opportunities from Marketing Qualified Leads through proactive pursuit and account nurturing for EMEA sales team
• Heavy outbound prospecting, phone calling, qualification, consultative selling
• Contact potential clients through cold calls and emails
• Identify client needs and suggest appropriate products/services
• Be subject matter expert and evangelist of ABC Fitness Solutions’ branding solutions
• Build long-term trusting relationships with potential clients
• Proactively seek new business opportunities in the market
• Coordinate meetings or calls between (prospective) clients and Regional Sales Managers
• Report on qualification and call activity and stay informed on products, pricing/payment plans
• Collaborate tightly with Regional Sales Manager to generate new clients

Mid-Market Sales Development Representative, Outbound

Account Executive

• Ensure ABC Glofox fulfills obligations to customers and exceeds client expectations for support
• Drive revenue growth by identifying opportunities and closing new business
• Work closely with cross-functional teams (marketing, product development, customer experience) to align sales initiatives with business objectives
• Build and maintain strong relationships with prospects
• Conduct product demonstrations and presentations
• Develop and execute sales strategies to achieve revenue targets
• Collaborate with marketing and product development to develop sales collateral and promotional materials
• Provide customer feedback to product development to inform product improvements
• Manage the sales pipeline and accurately forecast sales opportunities
• Attend industry events and conferences to promote the company and develop new business opportunities as needed
• Maintain expert knowledge of ABC Glofox's suite of technology products and services