ABC Fitness

Technical Recruiter

• Be a contributor to their team and the organization by developing and implementing new theories and methods to drive world class talent to ABC Fitness.
• Lead company recruiting efforts internally and externally on a local, national, and global level to attract world class talent.
• Effectively collaborate with Senior Leaders in the organization to fill roles, while managing a req load of at least 10+ reqs at any given time.
• Participate and effectively manage all facets of full life cycle recruiting (from passive sourcing all the way to candidate onboarding).
• Assist with headcount forecasting, sourcing strategy creation, and ongoing process improvement in the function.
• Command deep understanding with the inner workings of each business unit this position partners with, enabling their vision through a balance focus on speed, quality, and experience.
• Develop and maintain helpful, effective relationships with hiring leaders and their teams.
• Develop relationships with prospective talent and seek out and recommend new ways of sourcing talent.
• Stay up-to-date with recruiting industry trends and techniques by developing, researching and implementing new recruiting procedures and processes and changes.
• Makes independent decisions regarding the recruitment process, compensation and hiring decisions as needed.
• Organize and participate in Talent Engagement events and other corporate events as needed.
• Cultivate an environment of passion and the creation of a high performing team by proactively promoting teamwork to achieve group goals.
• Other Talent & HR projects as appropriate and required.

Senior Technical Recruiter – Hyderabad

Financial Planning and Analysis

• Lead the end-to-end process for enterprise financial consolidation across all business units and geographies, ensuring accuracy, timeliness, and consistency in results.
• Develop, maintain, and automate standardized management and operational reporting to support executive visibility, forecasting accuracy, and decision support.
• Drive continuous improvement of reporting processes and analytics to enhance insight generation and forecasting precision.
• Own preparation and delivery of all monthly, quarterly, and annual reporting packages for executive leadership, the CEO, and the Board of Directors.
• Develop clear, data-driven narratives and visuals that communicate company performance, key trends, and strategic initiatives.
• Oversee and continuously improve the budgeting, forecasting, and long-range planning processes across the enterprise.
• Establish and monitor key growth metrics, including SaaS performance indicators (ARR, churn, CAC, LTV, etc.), to support data-driven decision-making.
• Serve as a strategic finance partner to functional leaders, providing actionable insights and financial guidance to drive performance and accountability.
• Manage and mentor a high-performing FP&A team, fostering professional growth and promoting analytical excellence.

Manager, Financial Planning & Analysis

Customer Success Manager

• Build trust and long-term relationships with all customers in your portfolio
• Support customers across multiple geographies and time zones
• Manage and guide organic implementation including training, and technical account setup
• Engage customers in business operations discovery during onboarding to ensure successful and strategic technical account setup, and work with technical teams to deliver customized accounts
• Work closely with Sales, Product, and other internal stakeholders to deliver success for customers throughout the customer lifecycle
• Identify areas of opportunity to growth portfolio revenue
• Track and monitor account health and identify any areas of concern, and/or opportunities for growth; deliver consistent and meaningful business reviews to key stakeholders
• Execute customer success plans
• Harvest customer success stories and testimonials from customers capturing business outcomes
• Demonstrate product capability, functionality, and potential business outcomes
• Act as a direct point of contact for escalation of customer issues, identifying and directing internal resources to help find a resolution
• Directly handle escalated support tickets
• Maintain customer and product usage intelligence using our CRM and customer engagement platforms. Preparation and delivery of feature requirements and feedback reports directly to the Product team
• Create and deliver executive business reviews
• Any related ad-hoc or project tasks as required
• Participate in cross-functional projects across teams

Account Manager

• Build and own the global partner strategy and relationships with strategic ABC partners (payment processors, networks, banks, and technology partners such as Stripe, Worldpay, and Visa)
• Work cross-functionally with a number of ABC teams – including Engineering, Product, Sales, Finance, Operations, Treasury, Legal and others – to negotiate contracts and pricing, build integrations, products, support deals, and drive process enhancements
• Define SLAs and performance standards for our partners and drive efforts to implement and track commitments
• Manage monthly and quarterly business reviews with partners
• Identify capabilities and needs for ABC’s top markets and identify the partners to provide the necessary payment processing coverage to support our market expansion, new programs and solutions (including defining payment methods, technical and operational requirements) to address them
• Develop and manage end-to-end project plans for new implementations, working closely with other stakeholders and partners to ensure on-time delivery
• Negotiate pricing and contractual agreements and continue to analyze processing fees and charges to optimize costs to ensure ABC remains competitive
• Identify, scope, and drive process improvements across your area(s) of ownership
• Assist with incident resolution when needed, working closely with Engineering, Operations, Customer Success teams to drive partner communications and escalations

Senior Manager, Global Payment Partnerships

Full-stack Engineer

• General responsibility to design, develop, test and document software for current and new products for web based and front-end applications
• Work closely with a focused customer team to solve real problems, actively listening to customer needs and delivering impactful solutions
• Collaborate with cross-functional teams (engineering, product, design) to define technical vision, strategy, and roadmap for key products and platform enhancements
• Contribute to all stages of the software development lifecycle (SDLC), from requirements gathering to deployment and post-launch monitoring
• Maintain code quality, organization, and automatization
• Be involved in a data-driven decision-making process - from understanding the "why" behind our work to learning from retrospectives that guide continuous improvement
• Collaborate with engineering leaders to identify and implement software engineering best practices, ensuring compliance with industry standards and security requirements
• Lead by example in adopting agile practices, participating in daily stand-ups, sprint planning, and retrospectives to foster a collaborative and efficient development environment
• Mentor junior developers, sharing expertise and providing coaching to help grow the team's capabilities and support their career progression
• Troubleshoot and resolve complex technical challenges, applying both depth of knowledge and creative problem-solving approaches
• Engage in continuous learning, staying up to date with the latest trends and technologies, and contributing to the innovation of the team and the broader engineering organization.

Senior Technical Recruiter – Hyderabad

Manager, Financial Planning & Analysis

Customer Success Manager

Senior Manager, Global Payment Partnerships

Senior Software Developer