Senior Manager, Global Payment Partnerships

ABC Fitness

Director, Global Payment Partnerships managing strategic partnerships and driving operational initiatives for ABC Fitness. Collaborating with cross-functional teams to build integrations and enhance payment processing.

Posted 6/24/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $121,200 - $134,800 per yearWebsite

About the role

Key responsibilities & impact

Build and own the global partner strategy and relationships with strategic ABC partners (payment processors, networks, banks, and technology partners such as Stripe, Worldpay, and Visa)
Work cross-functionally with a number of ABC teams – including Engineering, Product, Sales, Finance, Operations, Treasury, Legal and others – to negotiate contracts and pricing, build integrations, products, support deals, and drive process enhancements
Define SLAs and performance standards for our partners and drive efforts to implement and track commitments
Manage monthly and quarterly business reviews with partners
Identify capabilities and needs for ABC’s top markets and identify the partners to provide the necessary payment processing coverage to support our market expansion, new programs and solutions (including defining payment methods, technical and operational requirements) to address them
Develop and manage end-to-end project plans for new implementations, working closely with other stakeholders and partners to ensure on-time delivery
Negotiate pricing and contractual agreements and continue to analyze processing fees and charges to optimize costs to ensure ABC remains competitive
Identify, scope, and drive process improvements across your area(s) of ownership
Assist with incident resolution when needed, working closely with Engineering, Operations, Customer Success teams to drive partner communications and escalations

Requirements

What you’ll need

10+ years of payments partnerships/program management and/or business operations experience
3+ years of managerial people leadership experience
Proven ability to successfully drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders
An understanding of product strategy and key requirements for scaling products and operations through partnerships, with a “customer first” mentality
The ability to prioritize and remain focused under pressure, and comfortable with ambiguity
Excellent interpersonal and communication skills (verbal and written)
Experience managing large, complex external relationships
Strong analytical skills with excellent problem-solving abilities
Experience in a high growth technology company, payment processing and/or software-as-a-service industries
Experience executing industry-wide partnership strategies to build innovative product experiences and go to market models
Strong negotiation skills with experience independently leading negotiations

Benefits

Comp & perks

Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!
Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
Medical/Dental/Vision coverage
EAP – we get you help when you need it. Period.
Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16
And more! – so many benefits we couldn’t even fit them all here!

ATS Keywords

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Hard Skills & Tools

payments partnershipsprogram managementbusiness operationsproject managementcontract negotiationprocess improvementpayment processingtechnical project managementanalytical skillsproblem-solving

Soft Skills

interpersonal skillscommunication skillsleadershipprioritizationfocus under pressurecustomer first mentalitynegotiation skillsrelationship managementadaptabilityteam collaboration