Salary
💰 $60,000 - $120,000 per year
About the role
- Deliver on-site technical and clinical training for Abbott Infectious Disease products
- Support verification studies in compliance with CLIA, CAP, COLA, and TJC regulations
- Build consultative relationships with customers to optimize product utilization and technical processes
- Lead POC Link connectivity efforts, including implementation, performance monitoring, and troubleshooting
- Educate customers on workflow efficiency, testing volumes, and actionable data insights
- Present Abbott’s value proposition in high-level customer meetings
- Conduct workflow analysis to improve turnaround times and customer satisfaction
- Identify and support at-risk accounts and contribute to account growth strategies
- Assist with product training for internal teams (sales, marketing, technical services)
- Participate in monthly team calls, webinars, and professional meetings
- Travel up to 75%, including occasional weekends and short-notice trips
Requirements
- Bachelor of Science in Medical Technology or Nursing (or equivalent degree from an accredited institution)
- Registered Medical Technologist or Registered Nurse in the state of residence
- Minimum 3 years of continuous experience in a clinical lab or critical-care/infectious disease environment
- At least 1 year of experience with implementation or Point-of-Care Testing
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and PDF tools
- Strong written and verbal communication skills, with the ability to teach complex subjects to diverse audiences
- Proven ability to work independently and collaboratively across multiple tasks
- Free medical coverage in our Health Investment Plan (HIP) PPO medical plan
- Excellent retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical trainingworkflow analysisPoint-of-Care Testingtechnical processesverification studiesproduct utilizationtroubleshootingdata insightsaccount growth strategiescustomer satisfaction
Soft skills
consultative relationshipscommunication skillsindependent workcollaborative workteaching complex subjectscustomer engagementproblem-solvingpresentation skillsorganizational skillsadaptability
Certifications
Bachelor of Science in Medical TechnologyBachelor of Science in NursingRegistered Medical TechnologistRegistered Nurse