Partner Manager
ChabezTech LLC
AWSAzureCloudGoogle Cloud Platform
Senior Sales Ambassador
Abbott
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $75,300 - $150,700 per year
Job Level
Senior
About the role
- Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets
- Enhance customer satisfaction through proactive issue resolution and regular business reviews
- Develop and execute strategic account plans focused on value expansion and profitability
- Identify and implement operational and service improvements to drive customer success
- Perform assay integrations and address laboratory technical needs
- Support new account implementations, including ordering, installation, and validation
- Coordinate order, delivery, and billing processes to ensure operational efficiency
- Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences
- Escalate and resolve customer challenges in collaboration with the service organization
Requirements
- Bachelor’s Degree, or Associate’s degree with equivalent experience
- Minimum of 3 years of professional experience in sales or clinical laboratory operations
- Willingness to travel within the assigned territory
- Bachelor’s degree in Engineering, Life Sciences, or Medical Technology and/or healthcare-related Field (preferred)
- Experience with a proven track record in sales, field service, or within a technical call center (preferred)
- Financial Acumen – good understanding and analysis of financial data in the healthcare market (preferred)
- Deep understanding of laboratory instrumentation, workflows, and regulatory requirements (preferred)
Benefits
- Career development with an international company
- Free medical coverage in the Health Investment Plan (HIP) PPO medical plan
- Excellent retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit for bachelor’s degree
- Recognized as a great place to work and one of the best for diversity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
assay integrationslaboratory technical needsoperational improvementsservice improvementsfinancial analysissales experienceclinical laboratory operationstechnical call center experienceaccount planningvalue expansion
Soft skills
customer satisfactionissue resolutioncustomer loyaltycollaborationcommunicationstrategic thinkingproblem-solvingrelationship managementorganizational skillsproactive approach
Certifications
Bachelor’s DegreeAssociate’s DegreeEngineeringLife SciencesMedical Technology
