Abbott

Associate Clinical Specialist, CRM

Abbott

full-time

Posted on:

Location Type: Hybrid

Location: Lexington • Kentucky • 🇺🇸 United States

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Salary

💰 $60,000 - $120,000 per year

Job Level

JuniorMid-Level

About the role

  • Field-based CRM Product Support Specialist providing comprehensive engineering, sales, educational, and technical support for Cardiac Rhythm Management (CRM) products.
  • Respond to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products.
  • Act as a clinical interface between the medical community and the business; build and sustain credible business relationships with customers.
  • Provide engineering, sales, education, and clinical support on an as-needed basis and demonstrate thorough command of all CRM products and related technical knowledge.
  • Develop, lead, and/or facilitate training sessions and other programs on CRM products for healthcare professionals.
  • Provide additional back-up support to CRM Sales Representatives.
  • Travel regularly (approximately 50% of the time) and perform continuous standing/walking and driving as required.

Requirements

  • Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
  • 0-2 years of related experience or a program certification from an accredited cardiac training program.
  • Must have the capability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol.
  • Demonstrate advanced knowledge of cardiac pacing systems.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Strong written and verbal communication skills.
  • Excellent interpersonal, presentation, analytical, and organizational abilities.
  • Able to meet deadlines effectively and be detail-oriented.
  • Capable of working independently and collaborating with engineers, technical specialists, vendors, and customers.
  • Capable of managing multiple assignments simultaneously and efficiently.
  • Extensive personal computer skills, including experience with Microsoft Office or equivalent software (graphics, word processing, databases, authoring programs) to develop presentation materials.
  • Willingness/ability to travel up to 50% of the time.
  • Ability to drive a personal auto or company car or truck (driving required as part of significant work activities).
Benefits
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution
  • Tuition reimbursement
  • Freedom 2 Save student debt program
  • FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • Health and wellness benefits (see www.abbottbenefits.com)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Bio-Medical Engineeringcardiac pacing systemsclinical problem solvingcardiology procedureselectro-physiologycardiac electro-physiology procedurestraining facilitationengineering skillstechnical supportCRM product knowledge
Soft skills
communication skillsinterpersonal skillspresentation skillsanalytical skillsorganizational skillsdetail-orientedindependent workcollaborationtime managementability to meet deadlines
Certifications
Bachelor’s degreecardiac training program certificationCRM product certification
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