CNA Insurance

General Liability Claims Consultant

CNA Insurance

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Colorado

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Salary

💰 $72,000 - $141,000 per year

Job Level

SeniorLead

About the role

  • Manage highly complex investigations of claims, including coverage issues, liability, compensability and damages.
  • Determine if a major claim should be settled or litigated and implement an appropriate resolution strategy.
  • Effectively manage loss costs and claim expenses and post appropriate reserves in a timely manner.
  • Coordinate discovery and litigation strategy with staff counsel or panel attorneys and manage litigation activities.
  • Negotiate highly complex settlement packages and authorize payment within scope of authority, ensuring timely disbursements.
  • Coordinate third party recovery with subrogation/salvage unit.
  • Make recommendations on claims processes and resolution strategies to management and prepare/present reports.
  • Work with attorneys, account representatives, agents, doctors and insureds regarding handling and disposition of highly complex claims.
  • Keep current on state/territory regulations, industry activity and trends; may participate in industry trade groups.
  • Provide guidance and assistance to less experienced claims staff and ensure accurate input of claim data.

Requirements

  • Bachelor's degree or equivalent experience.
  • Professional designation preferred.
  • Typically, a minimum eight years claims experience.
  • Knowledge of and experience with New York labor law strongly desired.
  • Advanced technical and product specific expertise in claims resolution and knowledge of insurance and claims principles, practices and procedures.
  • Strong communication, negotiation and presentation skills.
  • Ability to effectively interact with all levels of CNA's internal and external business partners.
  • Advanced analytical and problem-solving skills; ability to manage and prioritize multiple projects.
  • Ability to deal with ambiguous situations and issues and creativity in resolving unique and challenging business problems.
  • Knowledge of Microsoft Office Suite and other business-related software.
  • Ability to evaluate claims based on a cost benefit analysis and to fully comprehend complex claim facts and articulate analyses.
  • Ability to implement strategies with a proactive long-term view of business goals and objectives.
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