Associate Clinical Specialist, CRM
Abbott
Clinical Specialist, CRM
Abbott
full-time
Posted on:
Location Type: Hybrid
Location: New Brunswick • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $120,000 per year
Job Level
JuniorMid-Level
About the role
- Field-based CRM Product Support Specialist providing comprehensive engineering, sales, educational, and technical support for Abbott Cardiac Rhythm Management products.
- Respond to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products.
- Act as a clinical interface between the medical community and the business.
- Build and sustain credible business relationships with customers and share product expertise.
- Provide engineering, sales, education, and clinical support on an as-needed basis; demonstrate thorough command of CRM products, related product and technical knowledge, trends, and players.
- Develop, lead, and/or facilitate training sessions and other programs on CRM products for healthcare professionals.
- Provide back-up support to CRM Sales Representatives.
- Collaborate with cross-functional teams to achieve assigned goals.
- Perform duties that may include prolonged sitting or standing and driving as part of travel and field responsibilities.
Requirements
- Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
- Minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
- Must have the capability to obtain certification in CRM products.
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
- Familiarity with cath lab and operating room procedures and protocol.
- Demonstrate advanced knowledge of cardiac pacing systems.
- Ability to apply engineering skills and abilities to interpret and solve complex clinical problems.
- Strong written and verbal communication skills.
- Excellent interpersonal, presentation, analytical, and organizational abilities.
- Ability to meet deadlines effectively and be detail-oriented.
- Capable of working independently and collaborating with engineers, technical specialists, vendors, and customers.
- Ability to manage multiple assignments simultaneously and efficiently.
- Extensive personal computer skills, including experience with Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs.
- Willingness and ability to travel approximately 20% of the time.
- Ability to drive a personal auto or company vehicle as required.
Benefits
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement.
- Freedom 2 Save student debt program.
- FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- Health and wellness benefits (see www.abbottbenefits.com).
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Bio-Medical Engineeringcardiac pacing systemscardiology procedureselectro-physiologyclinical problem solvingtraining facilitationtechnical supportengineering skillsCRM product knowledgecath lab procedures
Soft skills
communication skillsinterpersonal skillspresentation skillsanalytical skillsorganizational skillsdetail-orientedindependent workcollaborationtime managementmulti-tasking
Certifications
Bachelor’s degreecardiac training program certificationCRM product certification
