3Pillar Global

Workday Technical Analyst

3Pillar Global

full-time

Posted on:

Location: 🇮🇳 India

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Job Level

Mid-LevelSenior

About the role

  • Configure and maintain Workday Core HCM functionalities and ensure accurate worker data management and organizational updates
  • Design and configure time-off and leave plans, accrual rules, eligibility criteria, and calendar setups
  • Troubleshoot and resolve absence balance discrepancies and time-off transaction issues
  • Ensure compliance with global/local leave policies
  • Configure, maintain, and enhance Workday Business Processes (Hire, Job change, Termination, Time-off request, Manager change)
  • Define condition rules, approval chains, notifications, and security policies within workflows
  • Collaborate with functional stakeholders to redesign or optimize workflows to reduce cycle time and eliminate bottlenecks
  • Monitor system performance and recommend optimization strategies (streamline calculated fields, minimize custom validations, reduce unnecessary BP steps)
  • Perform regular system audits and data quality checks
  • Serve as key point of contact for day-to-day Workday issues and provide Tier-2/3 support
  • Analyze root causes and implement long-term fixes
  • Participate in unit testing, system testing, and UAT; document test cases and assist with release management
  • Work closely with HR, Payroll, and IT teams to translate functional requirements into technical configurations
  • Maintain up-to-date configuration documents, process maps, and training guides; educate end-users and HRIS team members on changes

Requirements

  • Must have either of Bachelor's/Master's degree: BTech/MTech/BSc/MS/BCA/MCA
  • Minimum 3 years of hands-on experience in Workday Core HCM and Absence Management or similar modules
  • Should have experience in workflow configuration and maintenance
  • Should have supported L2/L3 level tickets from different stakeholders
  • Strong communication skills and ability to work cross-functionally
  • Self-starter with problem-solving skills and an eye for process improvements
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