1Password

Backend Engineer

• deliver features and improvements on the SaaS Manager platform
• take end-to-end ownership of well-defined features from initial development through production
• participate actively in code reviews, giving and receiving thoughtful feedback, and use both as opportunities to grow your technical judgment
• write meaningful tests and clear documentation as part of your regular workflow, not as an afterthought
• collaborate with product managers and designers to understand the customer problems behind your work and advocate for good outcomes within your scope
• surface blockers and open questions early, keeping yourself and your teammates unblocked and the work moving forward

.Net Developer, SaaS Manager

Customer Success Manager

• lead a team of Enterprise CSMs across experience levels
• own the Enterprise segment's NRR outcomes, engagement model, and team performance
• accountable for the full post-sale success motion in the Enterprise segment: retention, expansion pipeline generation, executive business review quality, success plan coverage, and forecasting accuracy
• shape how Customer Success operates at scale, develops exceptional talent, and serves as a senior cross-functional partner to Enterprise Sales, RevOps, Solutions Engineering, and Product
• drive forecasting rigor at the team level and provide CS leadership with accurate, forward-looking segment visibility

Director, Customer Success – Enterprise

QA Engineer

• play a key role in shaping how we measure, maintain, and improve the quality of our customer experience across every support interaction.
• lead the evolution of our QA program, helping define the frameworks, processes, and operational strategies that enable our teams to deliver consistent, high-quality support at scale.
• leverage AI-powered QA tooling, you’ll surface actionable insights, identify emerging themes, and help drive continuous improvements in support quality and team performance.
• partner closely with Support Operations, frontline leaders, Enablement, Product, and other cross-functional teams to identify opportunities for operational improvement, coaching, and quality enhancements across the customer journey.
• help establish scalable QA methodologies, calibration practices, reporting structures, and feedback loops that drive accountability and continuous improvement throughout the organization.
• evaluate both human and AI-generated customer interactions to ensure quality, consistency, accuracy, and alignment with the customer experience we aim to deliver.

Manager, Quality Assurance, Customer Support

Engineering Manager

• Help set and support strategic direction for the Compute Services team
• Drive alignment and be responsible for the results of the team in support of broader company objectives.
• Collaborate with senior individual contributors to create an engaging technical vision for your team
• Work with cross-functional partners to define the best solutions for our customers, both internal and external.
• Work to scope and plan key deliverables for projects and initiatives with the team.
• Drive execution with an emphasis on iterations and deliverables, quality, velocity, and communication.
• Provide technical leadership to developers both in your team and across the engineering organization.
• Coach individual contributors to help them reach their full potential.
• Recruit and retain top tier talent in a fast growing environment.
• Continue scaling a highly specialized engineering team by working with a team of Engineering Managers to continuously refine hiring, onboarding, and development processes.

Engineering Manager, Compute Services

Software Engineer

• We are seeking a full-stack or backend-leaning Developer to join our Insights team
• The Insights team’s mission is to gather the data required to deliver impactful reporting and actionable insights anywhere they are needed by admins, developers, and automations
• We own a wide and complex domain, spanning data streaming, infrastructure, and core services for all 1Password clients
• Our engineers tackle challenging problems, such as unifying diverse audit events and optimizing large-scale data platforms, directly contributing to 1Password's security posture and customer value
• Code, test, debug, deliver and maintain production software systems for new and existing product features
• Collaborate with cross functional teams and/or stakeholders throughout the development cycle to ensure smooth releases
• Work with your teammates and project manager to communicate technical requirements to stakeholders and solve technical problems in a scalable and realistic way
• Mentor junior and new team members by helping them understand team expectations, providing technical guidance, sharing knowledge, and engaging in pair programming sessions
• Participate in planning by identifying major tasks and breaking down, estimating, and planning work
• Write comprehensive tests during various stages of the development cycle, ensuring code is functioning as expected
• Review code for others to maintain high code quality, knowledge share within the team, and support creating a safe environment of giving and receiving feedback
• Generate and review documentation on code processes to ensure scalability
• Stay informed about the latest industry trends, technologies, and best practices in development
• Be available for on-call rotational work to ensure uninterrupted support and resolve emergencies

Developer, Insights

• Lead the architecture, design, and implementation of scalable notification systems for administrators across email and integration channels.
• Partner closely with product, design, and data to refine hypotheses, define measurable outcomes, and interpret results.
• Balance rapid iteration with long-term architectural health and security.
• Set an example in code reviews by evaluating code quality, architectural alignment, performance, security, and adherence to best practices.
• Mentor engineers through code reviews, technical design discussions, and pairing.
• See your work directly influence measurable customer and business outcomes.

Senior Developer, Admin Workflows

Analytics Engineer

• Work at the intersection of data engineering and analytics, partnering with analysts and stakeholders across the business to turn raw data into trusted, reusable datasets.
• Model data from a broad ecosystem of sources on our central data platform.
• Help define and validate key metrics, ensuring the data our models, dashboards, and AI tools depend on is accurate, reliable, and well documented.
• Contribute to semantic layer and metric governance, ensuring definitions are consistent, documented, and reliable across reporting surfaces.
• Mentor junior and intermediate analytics engineers through code review, pairing, and knowledge sharing.

Senior Analytics Engineer

• Contribute large new features and significant product improvements
• Make architectural decisions for public repositories
• Contribute to the team's roadmap
• Raise the quality bar by identifying lapses in code quality
• Ensure alignment with cross-functional partners
• Drive initiatives that better support 1Password customers
• Contribute to a positive, collaborative team environment

Senior Developer, Open Source

Technical Writer

• Work alongside the existing customer success and PMM teams to build an education strategy that leverages industry changes to support awareness and adoption of 1Password's developer tools.
• Create AI and generative-search-optimized content, tutorials, technical blogs, and other technical assets.
• Report to the Director of Developer Relations and collaborate with the current technical writing team to create content that AI surfaces.
• Engage with the community and internal stakeholders to improve content across 1Password’s content channels and fill gaps through authoring or curation.
• Optimize content and web for AI discoverability in collaboration with the owners of the web platform.

Staff Engineering Technical Writer

Full-stack Engineer

• Build an online education strategy that leverages changes to support awareness and adoption of 1Password's developer tools
• Create AI and search-optimized content, tutorials, blogs, and other technical assets
• Educate users in the real world through in-person labs, conference presentations, and other engagements
• Help shape 1Password's education strategy for a new era of developer learning
• Create content that AI can surface, that addresses real human concerns and technical education needs

Senior Staff Education Engineer

Developer Relations

• Build an engagement strategy that supports awareness and adoption of 1Password's developer tools.
• Work alongside existing customer success, engineering, and social teams to shape 1Password's public community interactions.
• Foster and participate in security, AI, and 1Password communities.
• Listen and respond to ongoing conversations across social platforms.
• Cultivate close relationships with 1Password developer tools users and support them in talking about 1Password.

Senior Developer Community Manager

• Build an advocacy strategy that works with this new context to support awareness and adoption of 1Password's developer tools
• Foster and participate in direct, public conversations about AI security
• Publish authoritative content
• Prioritize high-impact channels that drive product awareness, adoption and feedback at scale
• Be the face of 1Password Developer Relations at major developer conferences: AWS re:Invent, KubeCon
• Use data to evaluate engagement channels and prioritize ones that effectively generate awareness and adoption at scale

Principal Developer Advocate

Data Analyst

• Define how Marketing understands its own performance
• Influence investment decisions at the leadership level
• Shape the data foundations that underpin our AI and automation capabilities
• Work closely with Growth Marketing, Corporate Marketing, Revenue Operations, Finance, and Data Engineering bringing strategic thinking, deep marketing expertise, and the ability to turn complex data into clear recommendations

Staff Data Analyst, Marketing

• be a key analytical partner to our Marketing organization
• contribute to how Marketing understands its own performance
• support data-informed decision making across campaigns and channels
• help shape the data foundations that underpin our AI and automation capabilities
• work closely with Growth Marketing, Corporate Marketing, Revenue Operations, Finance, and Data Engineering

Senior Data Analyst, Marketing

• analyze how our customers experience 1Password with the Analytics team
• work closely with senior analysts and cross-functional partners across Product, Engineering, and Design
• support feature measurement, build reports, and help the business make data-informed decisions
• learn alongside experienced practitioners and develop a foundation in analytics