1840 & Company

Manager

• Attend daily meetings with USA-based Program Managers and provide structured daily status reports.
• Coordinate closely with the Head of CRM for operational updates, risk identification, and issue escalations.
• Join internal project discussions to understand business requirements and track progress.
• Maintain CRM trackers and generate basic reports using Microsoft Excel.
• Support CRM process documentation and operational improvements.
• Participate in structured internal training sessions on Salesforce and CRM fundamentals.

Support Manager

Call Center Representative

• Customer Service Agents will handle order entry and resolution with precision and professionalism.
• Responsibilities include responding promptly to inquiries, providing accurate product and order information, and resolving issues related to returns, warranties, and general questions. Agents will utilize key systems such as CST/M3 for order management, Shopify for e-commerce processing, and Hubspot and Connex.ai for CRM and escalation handling.
• Success in this role requires attention to detail, strong collaboration with internal teams for escalations, and a commitment to capturing feedback to drive continuous improvement.
• Customer Service Representatives are required to effectively manage their time. They should regularly review their calendars on a daily, weekly, and monthly basis to strategically prioritize their tasks and optimize their schedules.
• Customer Service Representatives are expected to communicate professionally, clearly, and effectively with customers and clients, both written and verbal communication.
• Customer Service Representatives must use proper grammar, punctuation, and spelling, and be able to articulate situational details effectively in their writing.

Bilingual Contact Center Agent

Sales Development Rep

• Secure discovery meetings for the Owner with qualified technical and executive stakeholders (CISOs, VPs of Infrastructure, IT Directors).
• Research & Account Targeting: Identify and qualify high-potential target accounts using strategic criteria.
• Develop and execute highly personalized outreach sequences (email, phone, LinkedIn).
• Learn and articulate the business value of initial services such as IAM Quick-Start Assessments.
• Successfully navigate gatekeepers and conduct professional qualification calls to determine the prospect’s Budget, Authority, Need, and Timeline (BANT).
• Act as the dedicated follow-up specialist for leads generated directly by the Owner.
• Manage targeted email drip campaigns to nurture contacts who are not yet ready for a meeting but fit the Ideal Customer Profile (ICP).
• Work directly with the Owner/IAM Practice Leader to define target personas and refine messaging.

Sales Development Representative

Business Development Rep

• Execute high-volume outbound calling to generate qualified sales opportunities
• Engage C-level and VP-level decision-makers across industries such as manufacturing, staffing, healthcare, finance, logistics
• Manage first-touch outreach through outbound calls and targeted follow-up emails
• Maintain accurate CRM records and ensure consistent follow-up and activity tracking
• Collaborate with Growth, Revenue, and Operations teams to support pipeline development
• Contribute to the setup and evolution of the Medellín on-site operation, including onboarding processes and best practices

Senior Business Development Executive

Content Manager

• Produce engaging vertical video content for TikTok, Instagram Reels, Facebook Reels, and YouTube Shorts
• Schedule and publish content using Hootsuite according to a defined content calendar
• Edit videos to platform best practices
• Ensure audio, visuals, and text are clear and readable on mobile
• Collaborate with marketing or social teams to align content with campaigns

Video Content Strategist

• Plan, build, launch, and optimize paid campaigns across Meta (Facebook/Instagram), X (Twitter), and TikTok
• Responsible for end-to-end campaign execution—from strategy and audience development to creative testing, optimization, and performance reporting
• Architect full-funnel campaigns and manage budgets efficiently

Social Advertising Manager

Senior Business Development Representative

Lead Generation

• Identify, approach, and engage General Partners (GPs) managing real estate funds, syndications, or portfolios.
• Generate qualified sales opportunities and move prospects through early sales stages.
• Schedule and support sales calls, demos, and deal progression.
• Own lead generation from outreach to handoff.
• Develop relationships with real estate ecosystem players, including:
• - Fund administrators
• - Asset & fund managers
• - CPAs and tax advisors
• - Real estate attorneys
• - Transaction and data providers
• - Investor relations service providers
• Create referral and partnership pipelines that consistently generate inbound opportunities.
• Provide continuous feedback from the market to refine messaging, pricing, and positioning.
• Identify patterns, objections, and opportunities within GP and investor communication workflows.

Lead Generation Representative

• Execute high-volume outbound calling to generate qualified sales opportunities.
• Engage C-level and VP-level decision-makers across industries such as manufacturing, staffing, healthcare, finance, logistics.
• Manage first-touch outreach through outbound calls and targeted follow-up emails.
• Maintain accurate CRM records and ensure consistent follow-up and activity tracking.
• Collaborate with Growth, Revenue, and Operations teams to support pipeline development.
• Contribute to the setup and evolution of the Medellín on-site operation, including onboarding processes and best practices.

• Manage and grow company and executive LinkedIn profiles.
• Plan, write, and publish B2B-focused LinkedIn content, including:
• Thought leadership posts
• Industry insights
• Product or solution positioning
• Case studies and proof points
• Maintain a consistent brand voice and posting cadence.
• Execute daily outbound activity on LinkedIn, including:
• Connection requests
• Personalized follow-up messages
• Comment-based engagement to warm prospects
• Identify and engage ICP-aligned prospects (titles, industries, company size).
• Use social selling best practices to move prospects toward sales conversations.
• Engage with relevant accounts, prospects, and industry voices.
• Respond to comments and messages in a timely, professional manner.
• Build visibility through meaningful participation in conversations.
• Track outbound activity, responses, and lead status.
• Coordinate with sales or business development teams to:
• Hand off qualified leads
• Align messaging and follow-up
• Maintain clean records of outreach and outcomes.
• Monitor key metrics, including:
• Profile and post engagement
• Connection acceptance rates
• Response rates
• Leads generated
• Refine content and outreach messaging based on performance insights.

B2B Outbound Lead Generator

B2B Lead Generation Manager

• Identify, approach, and engage General Partners (GPs) managing real estate funds, syndications, or portfolios.
• Generate qualified sales opportunities and move prospects through early sales stages.
• Schedule and support sales calls, demos, and deal progression.
• Own lead generation from outreach to handoff (or close, depending on experience).
• Develop relationships with real estate ecosystem players, including:
• - Fund administrators
• - Asset & fund managers
• - CPAs and tax advisors
• - Real estate attorneys
• - Transaction and data providers
• - Investor relations service providers
• Create referral and partnership pipelines that consistently generate inbound opportunities.

Public Relations

• Research and evaluate podcast shows that align with client objectives and target audiences.
• Write and send personalized, persuasive pitches to podcast hosts and producers.
• Follow up with podcast contacts to maintain momentum and secure bookings
• Build and maintain an organized database of podcast contacts, including show details and booking preferences.
• Develop and update media profiles to guide pitch strategies.
• Manage all logistics for podcast interviews, including scheduling, confirmations, and technical setup.
• Prepare briefing materials such as key talking points, host background, and show overviews.
• Monitor podcast placements and measure outcomes such as reach, engagement, and audience fit.
• Compile coverage and performance reports, providing insights and improvement recommendations.
• Use scheduling and project management tools to organize outreach workflows and deadlines.
• Maintain clear records of pitch status, media contact history, and interview arrangements

Podcast Media Relations Specialist

• Identify, approach, and engage General Partners (GPs) managing real estate funds, syndications, or portfolios
• Generate qualified sales opportunities and move prospects through early sales stages
• Schedule and support sales calls, demos, and deal progression
• Own lead generation from outreach to handoff (or close, depending on experience)
• Develop relationships with real estate ecosystem players, including:
• Fund administrators
• Asset & fund managers
• CPAs and tax advisors
• Real estate attorneys
• Transaction and data providers
• Investor relations service providers
• Create referral and partnership pipelines that consistently generate inbound opportunities
• Provide continuous feedback from the market to refine messaging, pricing, and positioning
• Identify patterns, objections, and opportunities within GP and investor communication workflows
• Help shape go-to-market strategy based on real-world conversations

• Identify, approach, and engage General Partners (GPs) managing real estate funds, syndications, or portfolios.
• Generate qualified sales opportunities and move prospects through early sales stages.
• Schedule and support sales calls, demos, and deal progression.
• Own lead generation from outreach to handoff (or close, depending on experience).
• Develop relationships with real estate ecosystem players, including: Fund administrators, Asset & fund managers, CPAs and tax advisors, Real estate attorneys, Transaction and data providers, Investor relations service providers.
• Create referral and partnership pipelines that consistently generate inbound opportunities.
• Represent as a trusted long-term platform partner, not just a vendor.
• Provide continuous feedback from the market to refine messaging, pricing, and positioning.
• Identify patterns, objections, and opportunities within GP and investor communication workflows.