Review and process purchase orders to ensure accuracy and compliance
Coordinate US license delivery ( cloud keys)
Manage the full order lifecycle across regions, tracking open cases and collaborating with Sales, TechOps, and Support
Lead regular syncs with Sales to clean pipelines and streamline processes
Track requests and issues via Jira and internal systems
Own the end-to-end subscription and renewal process in Salesforce
Provide accurate forecasts and insights on recurring revenue, renewals, churn risk, and expansion opportunities
Support the CRO with administrative and operational tasks, including Travel reports and other admin work as required

Requirements

3+ years of experience in Sales Operations, Renewals Operations, or Business Analytics (B2B SaaS / Tech preferred)
Strong communication skills and fluent English (written and verbal)
Willingness and ability to work US business hours from the Philippines
Strong expertise in Salesforce
Advanced skills in Excel
Experience working with global teams and supporting US-based stakeholders
Familiarity with Jira, Confluence
Highly organized, proactive, and able to work independently

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceExcelJiraConfluenceB2B SaaSBusiness AnalyticsRenewals OperationsSales Operations

Soft Skills

communicationorganizationalproactiveindependent