Client Service Representative
1840 & Company
full-time
Posted on:
Location Type: Remote
Location: Colombia
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Salary
💰 $8 per hour
About the role
- Promoting and selling the benefits of the COMPASS suite of products to subcontractors who are not familiar with our paid product.
- Developing, growing, and nurturing client relationships.
- Addressing all client inquiries on technical issues, processes, and fees,
- Responding to incoming and outgoing client calls and emails.
- External outreach to supporting educational and promotional campaigns.
- Leveraging client relations to gain new business, and providing client feedback to our internal teams to promote company growth.
Requirements
- Exceptional level of written and verbal communication skills
- A minimum of 2 years of experience in customer service and/or sales
- Previous client-facing experience in construction or software as a service (SAAS) is a plus.
- Tech-savvy and able to learn, adapt, and effectively communicate new technologies.
- Highly organized and able to multi-task and prioritize multiple strategic initiatives.
- Entrepreneurial and go-getter attitude with a drive to disrupt the status quo.
- Proficiency in MS Office, G-Suite, web-based CRM (Salesforce).
- Previous Sales experience is considered an asset.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesalesclient relationstechnical issue resolutionmulti-taskingprioritizationCRMSalesforceMS OfficeG-Suite
Soft Skills
written communicationverbal communicationorganizational skillsentrepreneurial attitudeadaptabilityclient nurturingpromotional campaign supportgo-getter attitudedisruption of status quorelationship building