Support Manager
1840 & Company
full-time
Posted on:
Location Type: Remote
Location: India
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Salary
💰 $7 - $8 per hour
Job Level
About the role
- Attend daily meetings with USA-based Program Managers and provide structured daily status reports.
- Coordinate closely with the Head of CRM for operational updates, risk identification, and issue escalations.
- Join internal project discussions to understand business requirements and track progress.
- Maintain CRM trackers and generate basic reports using Microsoft Excel.
- Support CRM process documentation and operational improvements.
- Participate in structured internal training sessions on Salesforce and CRM fundamentals.
Requirements
- Graduates and freshers looking to start a career in CRM and IT operations.
- Professionals with 0–2 years of experience in client coordination, support roles, CRM operations, or customer success.
- Individuals seeking global exposure and structured learning in Salesforce and CRM systems.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft ExcelSalesforceCRM operations
Soft Skills
client coordinationcommunicationproblem-solving