User Researcher

• Define & Lead Research: Lead end-to-end qualitative and quantitative design research across early-stage, exploratory projects; rigorously uncover customer needs, pain points, and emerging trends
• Strategy & Opportunity Framing: Provide thought leadership and frameworks that connect research findings to business and product strategy; help teams prioritize opportunities and guide decision-making
• Synthesize Insights and communicate effectively: Distill complex data into clear, actionable narratives and frameworks for senior executives, product managers, and engineers
• Drive Experimentation: Collaborate with Product and Design to rapidly test new hypotheses via concepts, prototypes, and MVPs
• Mentorship: Mentor and elevate best practices for design research across the Horizon 3 team and broader Twilio UX community
• Customer Advocacy: Represent the voice of the customer in every conversation. Inspire teams to build solutions that surprise and delight customers

Principal Design Researcher

• Lead the design of registries, observational studies, and pragmatic/real-world evidence (RWE) studies
• Serve as the primary clinical point of contact for external customers, investigators, sites, and partner organizations
• Partner with Clinical Operations, Biostatistics, Epidemiology, and Regulatory Affairs to ensure protocols meet scientific, regulatory, and operational standards
• Identify, cultivate, and lead strategic research partnerships with academic medical centers, health systems, professional societies, and external research networks

Physician Researcher, Study Design, Registry

• Lead user research to uncover new insights and opportunities
• Understand current needs and expectations, and test potential design solutions
• Collaborate with partners, designers, product managers and developers on research activities
• Establish a research portfolio that looks across the end-to-end lifecycle
• Manage multiple research projects simultaneously
• Develop well-crafted research plans with clear research goals
• Conduct usability sessions and develop quantitative surveys
• Conduct partner and client interviews
• Create prototypes using Figma or similar technology
• Identify insights by analysis of quantitative and qualitative data
• Translate insights into relevant recommendations across digital and physical products
• Create communication tools to share insights across development teams
• Present research findings to the larger team in a clear and organized fashion
• Implement a research strategy by collaborating with product teams and partners

User Experience Researcher

• Own end-to-end research across generative, evaluative, and strategic studies
• Design and run rapid experiments as a primary research tool
• Lead research into emerging, ambiguous problem spaces
• Study how personalization should adapt across different member segments
• Help define what 'trustworthy' means operationally for Oura's personalization surfaces
• Embed research early in roadmap and planning conversations

Staff UX Researcher, Personalization

• Design and execute quantitative research studies
• Lead or contribute to quantitative methods and analyses
• Demonstrate methodological fluency and decision-making
• Coordinate with panel and recruitment vendor partners
• Apply statistical techniques and utilize visualization tools
• Move beyond reporting data to strategic interpretation
• Frame findings in client decision terms
• Produce clear insights and deliverables
• Contribute to thought leadership
• Partner with qualitative researchers for integrated programs

Quantitative UX Researcher – Contractor

• Lead research strategy: Build and drive the research roadmap for Growth product teams, ensuring that research informs product decision making and drives product strategy.
• Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals.
• Growth experience: including research into international expansion, monetization and/or merchandising.
• Building inclusive products: Experience thinking through different audiences’ needs, pain points and behaviors, including working with accessibility needs in mind.
• Being a strategic cross-functional partner: Work in close collaboration with other researchers and cross-functional partners (i.e., product managers, designers, data scientists, customer experience, marketing and brand strategy) to identify key research questions and prioritize projects in the short and long term.
• Deliver high-impact insights at velocity: Generate actionable insights that help teams make decisions and build momentum towards our mission.
• Champion culture and clarity: Model honest, empathetic communication and help cross-functional partners navigate ambiguity with confidence and care.

Lead UX Researcher, Growth

• Define, plan, and execute mixed-method research to shape product strategies across banking and fintech products
• Partner closely with product, design, engineering, and other teams from ideation to product launch
• Lead design workshops, sprints, and collaborative planning processes
• Analyze and communicate data through storytelling

Senior Designer, User Research Technology

• Deliver high quality feature designs at a fast pace, collaborating with product and engineering to execute on the product roadmap
• Translate feature requirements into UX designs, creating elegant and simple solutions to complex challenges
• Collaborate with other designers to deliver a holistic UX for all TalkingPoints applications
• Conduct user research to inform product design

Junior UX Researcher – Designer

• Develop computational geometry and mechanics algorithms that reason directly on CAD models to support design evaluation and optimization.
• Research and prototype AI assisted generative design workflows that combine data driven methods with physics and geometry aware reasoning.
• Build CAD integrated solutions within Siemens NX to enable pushbutton analysis, design exploration, and manufacturability checks.
• Design and validate methods that balance learning based approaches with deterministic evaluation, ensuring results are explainable and repeatable.
• Collaborate with cross functional partners in R&D, Manufacturing, Product Engineering and IT to transition research concepts into scalable engineering tools.
• Communicate research outcomes through technical reports, demonstrations, and presentations to engineering and leadership audiences.

Computational Mechanics, Computer Aided Design Researcher

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Senior Design Researcher

• Lead and execute qualitative and mixed-method research across the product lifecycle (discovery through validation)
• Identify customer needs, jobs-to-be-done, pain points, and decision drivers
• Conduct concept testing, usability evaluations, and in-market learning
• Conduct exploratory research to identify opportunity areas and unmet needs
• Synthesize findings into clear points of view, hypotheses, and learning agendas
• Support product and experience strategy through evidence-based recommendations
• Analyze and improve end-to-end customer experiences across channels, teams, and systems
• Map customer journeys, service flows, and dependencies to identify friction and breakdowns
• Connect customer pain points to internal processes, policies, handoffs, and enabling systems
• Partner cross-functionally to identify opportunities for simplification and service improvement
• Facilitate working sessions and workshops to align stakeholders and advance solutions
• Translate research into clear, actionable recommendations tied to business decisions
• Develop executive-ready readouts, reports, and narratives
• Ensure insights drive measurable improvements in product performance and customer experience
• Apply appropriate research methods with sound judgment on scope, rigor, and timing
• Use AI tools responsibly to accelerate research planning, synthesis, and analysis while maintaining integrity and quality

Lead UX Researcher

• Design and execute quant + qual research across the AI product lifecycle
• Evaluate collaboration in real workflows
• Build strong relationships with Design, Product, Engineering, and Data Science
• Tailor storytelling to different audiences
• Connect research to business outcomes

• Define what “good” looks like (frameworks & rubrics)
• Run recurring evals (longitudinal & feature-specific)
• Anchor evaluation in real workflows (context > isolated feedback)
• Identify failure modes & recovery behavior (guardrails)
• Operationalize evaluation with partners (process & tooling)

User Researcher, AI Evaluations

• Partner with product leaders to develop and embed a UX research and testing strategy
• Identify, design, and prioritize research and testing opportunities across multiple modalities
• Manage and collaborate with a specialized third-party research firm for study design, recruitment, and execution
• Develop unbranded prototypes and simulated experiences for testing new features

Lead UX Researcher – Digital Pharmacy

• Create deep understanding and empathy around user needs
• Design and execute primary research to explore user behaviors and motivations
• Deliver clear, compelling written, visual, and in-person presentations
• Drive definition of user problem statement and alignment
• Employ a range of UX Research methodologies
• Perform sophisticated, rigorous analysis of research data
• Build and maintain a strong partnership with Market Research and analytics teams
• Communicate research results through effective storytelling

Senior User Experience Researcher

• Demonstrates a strong understanding of human behavior and customer bias, using skilled interviewing techniques to uncover underlying needs and inform product decisions.
• Work closely with customers to responsibly recruit educators, students, and parents, with sensitivity to consent, privacy, and trust.
• Uses the latest AI tools to scale research efforts, streamline workflows, and synthesize insights across diverse data sources.
• Partner with Product teams to define and maintain clear research agendas and roadmaps. Develop primary research questions and objectives aligned to business strategy, ensuring research addresses critical knowledge gaps.
• Select appropriate qualitative and quantitative research methods, develop comprehensive research plans, execute high-quality studies, and maintain effective touchpoints with cross-functional partners throughout the process.
• Apply expertise in human behavior and human factors to analyze and synthesize research data, producing clear, actionable insights that directly address research objectives.
• Influence product strategy through research-driven insights, advocating for user-centered decisions and helping stakeholders understand the value and impact of research.
• Presents research findings, recommendations, and solutions to senior leadership with clarity, confidence, and executive presence.
• Conduct market research and competitive analysis to identify trends, gaps, and opportunities that shape product direction.
• Ensure regulatory, compliance, and privacy considerations are factored into user recruitment and data collection.
• Foster a culture of collaboration, shared ownership, and continuous improvement across teams.

Advanced Specialist, UX Researcher

• Own end-to-end research across one or more product pods, from scoping the question through delivery and follow-through with partners
• Produce insights that directly influence product decisions, roadmap priorities, and design direction at the pod level
• Build credibility and influence with cross-functional partners, including product managers, designers, and Director-level stakeholders
• Leverage AI tools and workflows to extend research capacity across a one-to-many model—prioritizing where your time and judgment are highest-value while using AI to handle research tasks that can be systematized or accelerated
• Bring a clear point of view to product conversations, not just findings, and advocate for member needs in the decisions that follow
• Contribute to the evolution of the research team's practices, tools, and ways of working

Senior UX Researcher

• Mentor and train others in user experience research techniques
• Work closely with product teams to identify research topics
• Conduct research using qualitative and quantitative methods
• Communicate research insights with team members and leadership

User Experience Researcher, Specialist

• Define and drive the UX research vision, strategy, and roadmap for Dating Outcomes and Platform — prioritizing the questions that need to be answered before roadmaps are locked
• Lead, coach, and grow a team of seasoned, experienced researchers, setting a high bar for craft, rigor, and impact
• Operate as a strategic partner through synthesizing UXR and DS insights into POVs that shape product vision and strategy and inform executive decisions
• Represent Dating Outcomes and Platform insights clearly to senior leadership and cross-functional stakeholders, communicating roadmaps, tradeoffs, and product implications
• Drive cross-team synthesis and frameworks that unify insights across teams and product groups
• Identify structural and organizational gaps; proactively design ways of working that improve team velocity, cross-functional collaboration, and research quality
• Build a team culture grounded in curiosity, rigor, deep user empathy – and fun!

Director of UX Research, Dating Outcomes – Platform

• Design and implement research throughout the product lifecycle, from early stage discovery and strategic research through iterative prototype testing and post-launch measurement
• Proactively collaborate with design, product, clinical, and commercial teams to define a research roadmap that answers high impact product and strategy questions
• Build on past research and evolve insights over time, driving impact by effectively communicating findings to cross-functional partners and stakeholders
• Take ownership in defining the role of UX Research at Spring Health as an early member of the team, including building out processes and communications strategies that allow us to scale and grow our capabilities responsibly and efficiently

User Researcher jobs in United States

See all jobs on JobTailor

Principal Design Researcher

Physician Researcher, Study Design, Registry

User Experience Researcher

Staff UX Researcher, Personalization

Quantitative UX Researcher – Contractor

Lead UX Researcher, Growth

Senior Designer, User Research Technology

Junior UX Researcher – Designer

Computational Mechanics, Computer Aided Design Researcher

Senior Design Researcher

Lead UX Researcher

User Researcher

User Researcher, AI Evaluations

Lead UX Researcher – Digital Pharmacy

Senior User Experience Researcher

Advanced Specialist, UX Researcher

Senior UX Researcher

User Experience Researcher, Specialist

Director of UX Research, Dating Outcomes – Platform

Senior UX Researcher