User Experience Researcher, Specialist

Vanguard

User Experience Researcher at Vanguard focusing on mentoring and executing user experience research. Collaborating with product teams and delivering insights through various research methodologies.

Posted 6/12/2026full-timeMalvern • North Carolina, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Mentor and train others in user experience research techniques
Work closely with product teams to identify research topics
Conduct research using qualitative and quantitative methods
Communicate research insights with team members and leadership

Requirements

What you’ll need

MA/MS/PhD in a related field or equivalent combination of training and experience
5+ years relevant research experience
Strong business acumen
Demonstrated mastery in using design thinking techniques
Ability to facilitate group meetings and workshops

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

user experience researchqualitative methodsquantitative methodsdesign thinking techniques

Soft Skills

mentoringtrainingcommunicationfacilitationbusiness acumen

Certifications

MAMSPhD