User Experience Researcher

SNHU Careers

User Experience Researcher at SNHU providing insights into user experience through research and usability testing. Collaborating with cross-functional teams to enhance products based on user feedback.

Posted 7/15/2026full-timeRemote • Alabama, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Missouri, Montana, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $70,729 - $113,188 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in user research methodologies, including qualitative and quantitative analysis, to drive insights and recommendations for product development. Proficient in creating prototypes and utilizing data visualization tools to enhance customer experience and communication across teams.

Highest-signal resume keywords

User ResearchQualitative ResearchQuantitative ResearchPrototyping with FigmaData Reporting and Visualization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User ResearchQualitative ResearchQuantitative ResearchPrototypingData AnalysisUsability TestingResearch PlanningCritical ThinkingCustomer Experience OptimizationCommunication Tools Development

Soft Skills

Written CommunicationVerbal CommunicationVisual CommunicationCollaborationCustomer Service

Tools & Technologies

FigmaPowerBID2L Brightspace

Industry Keywords

Human-Centered DesignUser ExperienceResearch PortfolioCross-Departmental TeamsCustomer Experience

About the role

Key responsibilities & impact

Lead user research to uncover new insights and opportunities
Understand current needs and expectations, and test potential design solutions
Collaborate with partners, designers, product managers and developers on research activities
Establish a research portfolio that looks across the end-to-end lifecycle
Manage multiple research projects simultaneously
Develop well-crafted research plans with clear research goals
Conduct usability sessions and develop quantitative surveys
Conduct partner and client interviews
Create prototypes using Figma or similar technology
Identify insights by analysis of quantitative and qualitative data
Translate insights into relevant recommendations across digital and physical products
Create communication tools to share insights across development teams
Present research findings to the larger team in a clear and organized fashion
Implement a research strategy by collaborating with product teams and partners

Requirements

What you’ll need

Three years of experience in research, user experience, or human-centered design
Bachelor's degree in related field
Experience designing and conducting qualitative and quantitative research
Work within diverse and cross-departmental teams
Written, visual, and verbal communication skills and ability to present ideas
Interest and experience with people and cultures
Experience with critical thinking in a hyper-fluid operating environment
Experience optimizing the customer experience and delivering measurable improvements
Excellent customer service abilities
Proficiency with PowerBI
Experience with D2L Brightspace
Experience with data reporting and visualization

Benefits

Comp & perks

High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources