Underwriter

• As the Operations Manager, Underwriting you will be responsible for the operational performance of the underwriting function, with two primary areas of accountability.
• Leadership and development of the Underwriting Assistant (UA) team.
• Management and optimization of workflow, service delivery, and operational productivity across the underwriting operation.
• Ensure efficient and consistent workflow management across the underwriting lifecycle.
• Maintain capacity planning and service delivery metrics for underwriting leadership.
• Collaborate closely with the Underwriting Manager to align operational execution with portfolio priorities and production goals.
• Attract, select, retain, lead, and develop a team of Underwriting Assistants.
• Provide performance coaching and technical mentorship to Underwriting Assistants.
• Own underwriting operational performance end-to-end.
• Monitor submission, renewal and endorsement volumes and manage workload distribution across the team.
• Maintain production dashboards and operational reporting to support underwriting leadership.

Underwriting Operations Manager

• Achieving earnings, persistency, growth, service and expense objectives within South Texas
• Assisting/developing and achieving business plans
• Setting strategic direction and managing/developing an Underwriting staff
• Meeting key brokers, sales offices and target clients to assess market trends
• Developing strategic focus and adjusting market goals as necessary
• Assisting in broker/client development and handling high risk major impact negotiations directly
• Responsibilities span all products offered including specialty products

Risk & Underwriting Manager

• Reviews applications and financial information to assess risk acceptability in alignment with CNA guidelines
• Applies pricing methodology and predictive modeling tools to evaluate risk and determine appropriate pricing
• Utilizes underwriting tools (e.g., RST, BPMT, Merlin) and adheres to established disciplines and strategies
• Demonstrates technical expertise through thoughtful account analysis and thorough documentation
• Analyzes and communicates underwriting decisions, including rate actions, requirements, and declinations
• Maintains strong underwriting discipline, including CAT management and exposure controls
• Manages an assigned portfolio to achieve goals around premium, profitability, rate, retention, and product mix
• Allocates time and resources strategically to optimize producer performance
• Builds and maintains disciplined sales practices using CNA tools, including Salesforce
• Develops strong producer relationships to drive pipeline, insights, and performance
• Identifies and executes cross-sell opportunities in partnership with underwriting peers

Underwriting Consultant – Technology, P&C

• Design and execute underwriting strategies that drive profitable growth while ensuring strong, risk-adjusted returns.
• Establish and oversee underwriting guidelines, pricing models, and risk selection standards to ensure consistency and sound decision-making.
• Monitor and evaluate portfolio performance, underwriting KPIs, and loss trends to identify opportunities for improvement and optimize results.
• Lead, coach, and develop a high-performing team of commercial underwriters, ensuring alignment with company goals and fostering professional growth.
• Conduct quarterly quality assurance audits, assess underwriting accuracy and compliance, and present actionable insights to senior leadership.

Commercial CAT Underwriting Manager

• Responsible for achievement of top and bottom-line results for new and renewal business
• Deliver on underwriting profit results with focus on profitability, loss ratio and combined ratio
• Analyze group medical claims data, demographics, and plan designs to assess risk and determine appropriate stop-loss premiums
• Collaborate with distribution and actuarial teams on complex case evaluations, renewals, and new business opportunities
• Mentor and train junior underwriters, sharing technical expertise and best practices

Medical Stop Loss Underwriting Practice Lead, Accident & Health

• Select, price and develop coverage terms for small commercial lines accounts to achieve profitable underwriting results and assist with providing leadership, support and coaching for the underwriting function
• Review new business applications to evaluate degree of risk involved
• Accept or decline risks based on company’s underwriting policies
• Review application for completeness
• Contact agents for missing or incomplete information
• Using sound underwriting judgment and technical skills, and continued personal development to meet the company goals of quality and timeliness
• Assist data entry unit on the processing of new business, renewals, policy changes and all other related transactions
• Interpret insurance coverage’s for agents and insureds; answer telephone inquiries from agents and insureds regarding coverages and pricing
• Maintain and establish good working relationship with agents and communicate underwriting decisions to agents and insureds
• Review policy renewal information to determine if properly priced based on exposure; determine if policy should be renewed based on company criteria
• Review and approval all policy changes submitted
• Assist other functions or departments with enhancing and developing existing products in order to enhance the underwriting process

Small Business Underwriting Assistant

Underwriting Assistant

• Review and analyze commercial title searches, surveys, and due‑diligence materials
• Identify and resolve title issues, exceptions, and underwriting risks
• Draft and approve title commitments, endorsements, and final policies
• Collaborate with escrow, production, attorneys, and national underwriters
• Provide guidance on complex deal structures, entity documentation, and closing requirements
• Communicate underwriting decisions clearly to internal teams and clients
• Ensure compliance with state regulations and underwriter guidelines

Title Insurance – Commercial Underwriting

• Lead an underwriting team that supports key agency partnerships and drives consistent, high-quality portfolio performance
• Partner with leadership and distribution to drive growth, maintain key relationships, and ensure consistent underwriting execution and performance
• Build and maintain relationships with key Retail agency partners to support submission activity and improve business mix
• Support underwriting planning by working with leadership and communicating direction to the team
• Handle higher-level referrals from underwriting supervisors and assist with complex accounts
• Monitor submission and renewal volume, team productivity, and service level performance
• Review workflows and assess staffing needs, including coordinating training for new and existing team members
• Review quality control results to identify trends and areas for improvement
• Work with teams to ensure underwriting policies and procedures remain accurate and up to date
• Participate in agency meetings, internal meetings, and industry events as needed

Underwriting Manager

• Maintain and ensure the profitability of program.
• Organize and assemble a strong team to assure that the long term goals and success of the program are met and exceeded.
• Implement strategic goals and objectives for Program.
• Provide effective leadership that ensures that the business objectives are met.
• Create an invaluable management structure and control system.
• Exercise appropriate budgetary control.
• Capabilities must include complete underwriting and marketing skills.
• Monitor accounts to ensure compliance with internal and external policies and procedures.
• Create a strong fundamental base for new and existing employees to ensure future success.
• Provide and promote vivid leadership qualities for employees to model.
• Maintain a clear and consistent form of management for Program stability.
• Supervise a multi-person team and must be able to effectively communicate the clients' needs.
• Promote continuing education for self and associated staff.
• Meet or exceed production goals as assigned by CRC.
• Manage new or enhanced business opportunities for the Program by: recruiting and cultivating new clients and maintaining existing clients.
• Servicing of existing relationships.
• Evaluating product and service marketability in order to meet customers' needs.
• Maintaining current knowledge base of industry trends, target markets and competition.
• Serve as main contact for underwriting and production.
• Develop targeted marketing materials, distribution and messages that align with overall marketing strategy.
• Provide market intelligence and expertise to maximize renewals.

Underwriting Manager – Casualty

• Support regional UA Manager in overseeing all daily business activities • Act as the first point of call for all UAs in the region • Review new submissions against prescribed criteria • Triages submission for missing information • Performs a comparison of renewal submission information against prior year information • Reviews policies for manuscript endorsements • Issues policies, endorsements, and cancellations • Completes loss rating and develops initial pricing • Designated as the first point of contact for brokers • Assists the underwriter in the preparation of business, and metric reports • Performs quality control of all work returned from Shared Services • Attend broker or client meetings as requested

Senior Underwriting Assistant

• Oversees day‑to‑day operations of the Underwriting & Portfolio teams, including all Account Executives and Commercial Underwriters.
• Performs full managerial duties, including hiring, performance evaluations, coaching, discipline, and staff development.
• Ensures prudent, efficient underwriting by reviewing credit narratives and approving transactions within delegated authority limits.
• Manages department‑level reporting exceptions and establish debtor credit limits exceeding individual approval authority.
• Maintains compliance with credit quality standards, including revenue targets, funding ratios, approval ratios, and portfolio performance metrics.
• Manages credit origination scorecards and approval authorization levels.
• Develops, documents, and maintains departmental policies and procedures; ensure periodic reviews and proper application of risk ratings.
• Utilizes CID and related systems to guide and oversee all facets of the underwriting process.
• Collaborates with BDOs and Revenue leaders to structure proposal letters and provide final approval for all proposals issued; support training of BDOs alongside the Revenue leadership team.
• Partners with Revenue leadership to support sales alignment and funding objectives.
• Works with Collections, Asset Management, and Legal to develop strategies for resolving distressed, delinquent, or troubled accounts.
• Collaborates with the Data Analytics team to develop portfolio reporting, monitor origination trends, and refine credit origination metrics.
• Coordinates responses to internal and external auditor requests and ensure compliance with documentation and reporting requirements.
• Other duties as assigned.

VP, Portfolio & Underwriting – Alternative Energy

• Triage incoming phone calls and correspondence from agents and insureds regarding submissions, processing request, agent appointments, and general Collectibles related questions.
• Place orders for inspection reports as assigned by underwriter.
• Develop recommendation letters and monitor policies for recommendation compliance.
• Ensure cancellations are processed in accordance with state requirements and policy conditions.
• Contact producers to gather all required account information.
• Assist with answering phone calls from producers.
• Act as liaison between various departments and Underwriting to ensure policies are issued correctly and premiums are booked and billed properly.
• Assist Underwriters in obtaining and examining and evaluating documents such as applications, requests from insureds, and any other pertinent information to determine degree of risk, underwriting and appropriate placement.
• Process non-premium endorsements.
• Respond to correspondence from internal and external customers within 24 hours.
• Provide other technical and clerical support as required by underwriting staff and management.
• Demonstrate a strong customer focus through understanding customer’s needs and expectations and implements Company’s service standards.
• Participate in underwriting meetings and events.
• Build foster relationships with agent partners, underwriters, and stakeholders.
• Proactively communicate findings and collaborate closely with the underwriting team, fostering a partnership-oriented approach to achieve common goals.

• Manage 3 UW teams and develop their skill sets in line with our underwriting philosophy and guidelines
• Maintain relationships and stay on the cutting edge of new third party data offerings. Identify, pilot, and engage new tools to improve underwriting
• Communicate with our insurance partners in concert with Ladder’s business development director who leads the relationship management of our reinsurers and carriers
• Partner with actuary to present mortality slippage each month to Ladder’s mortality team
• Serve as a subject matter expert to engineering and product teams as we build new insurance offerings

Director, Underwriting

• Manage the day-to-day work activities of a group of property underwriters and underwriting support staff
• Work closely with the Northeast Leadership team and Product Line Leadership team to develop and execute on business and marketing strategies
• Balance the team’s workloads and maintain appropriate staffing levels
• Guide in risk selection and pricing
• Underwrite new and renewal business in a profitable manner
• Address career and training needs on an individual basis
• Communicate effectively and ensure team has been adequately updated on matters relating to workflow or procedural changes
• Oversee the overall quality of the unit’s performance and measures the underwriting team expertise through periodic audits

Underwriting Manager, Property

• Play a key role in adapting, monitoring, and implementing the market strategy with Market leadership
• Share market P&L accountability for the local market with MP and market’s Sr DRM/Managing Director
• Build and maintain working knowledge of all lines of business operating within the market
• Support management process that measures and analyzes results and minimizes the impact of variances
• Study financial trends to identify opportunities
• Work with Sr DRM/Managing Director to create financial planning
• Hold matrix and market partners accountable to ensure targets are achieved
• Provide useful risk and financial insights to make better decisions
• Develop and co-own execution of multi-year strategic business plan
• Hire and retain top grade talent and develop the team

Risk & Underwriting Director

• Bring your expertise as an underwriter to cross-functional Ladder work teams.
• Evaluate medical and personal history on life insurance applications up to $8 million face amount.
• Participate in the development of the Underwriting team members.
• Collaborate with the Underwriting Audit team to enhance Underwriting Guidelines and clearly communicate audit finding feedback to the Underwriting team.
• Work closely with the Customer Experience and Compliance teams to answer underwriting related questions and share underwriting knowledge.
• Be comfortable both underwriting and applying your knowledge to systems and processes.
• Report to the Head of Underwriting.

• complete basic due diligence, document processing and financial/statistical analysis in support of the underwriting function
• assist in preparation of business case for credit approval, but does not have credit approval authority
• perform basic due diligence, including reviewing relevant forms, providing analysis and ordering reports
• assist in the underwriting process by ensuring the accuracy and/or completeness of relevant information and documents
• perform basic financial analysis, such as cash flow and collateral analysis
• research/respond to internal/external customer questions and inquiries

Underwriting Associate – Commercial

• Support Underwriting by creating policy documents, ensure compliance with regulatory requirements
• Order inspections and premium audits, maintain electronic underwriting files
• Solicit renewal transactions, provide basic operational support for the product line’s underwriters
• Review insurance certificates, resolving discrepancies with reinsurers
• Provide operations, production, and underwriting reports, assist with User Acceptance Testing

Underwriting/Operations Assistant – Commercial General Liability

• Underwrites risks including the selection and rejection of new and renewal business for the most complex, specialty accounts
• Maximizes opportunities for underwriting profitable new and renewal business
• Develops and maintains an active target account list
• Manages financial performance of all assigned products
• Executes underwriting strategy, including portfolio management
• Ensures compliance with standards and assigned underwriting authorities
• Makes underwriting decisions to accept, decline, or modify risks
• Develops superior working relationships with producers
• Analyzes trends and implements proactive strategies
• Gathers and analyzes competitor information

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