Technical Project Manager

• Lead projects from initiation through closure, ensuring scope, schedule, and budget adherence
• Define and manage project milestones, dependencies, and delivery roadmaps
• Build and maintain detailed project plans, work breakdown structures, and forecasts
• Own financial tracking, budget management, and variance reporting
• Coordinate internal teams and external vendors to meet delivery commitments
• Facilitate working sessions, status meetings, and decision‑making forums
• Serve as the central point of connection between business partners, IT teams, vendors, and leadership
• Identify, track, and resolve risks, issues, and cross‑team dependencies
• Proactively escalate risks that may impact delivery, scope, or financial targets
• Provide clear, concise status updates and documentation for leadership and stakeholders
• Ensure alignment with established project management standards and governance
• Drive accountability for commitments and delivery outcomes

Senior IT Project Manager

• Lead audit teams in the execution of audit engagements and monitoring of key initiatives
• Review workpapers and final report drafts
• Ensure reporting is actionable and meaningful to stakeholders
• Mentor, coach, and develop the team to facilitate team engagement including conducting performance appraisals
• Foster an environment of teamwork, inclusiveness, career growth, and development
• Oversee the timely completion of audit projects
• Assist in prioritizing work and navigating roadblocks
• Coordinate/collaborate with 1st and 2nd Line of Defense partners to ensure alignment of schedules and test plans
• Strive to continuously improve the program through process improvements, including leveraging data/systems/etc. to automate testing
• Effectively communicate findings and recommendations with stakeholders
• Validate audit findings to confirm issues are properly resolved
• Develop and execute compliance monitoring programs and periodic testing procedures

Audit Project Manager – Commercial Risk, Credit Risk

• Supervising audit staff in the completion of audit engagements, ensuring the highest quality work delivered timely
• Completing or assisting managers in planning audit engagements
• Assisting the managers in reporting and wrap-up phases of audits
• Monitoring progress of audit engagements against plan and schedule
• Providing on-the-job training for staff
• Collaborating across the three lines of defense regarding business processes, risks, and controls
• Expand use of data analytics by the Operations audit team
• Performing other duties as requested by management

Audit Project Manager – Consumer Banking Operations

• Supervising audit staff in the completion of audit engagements, ensuring the highest quality work delivered timely.
• Assessing work performed by staff by providing coaching notes that are relevant to the scope, accuracy and completeness of work performed.
• Performing sufficient reviews to ensure work contains relevant facts to support audit scope and conclusions and adhere to internal audit policies and procedures.
• Reviewing issues to ensure potential exposures and significance are included, root causes are identified, and operationally effective and cost-effective actions to address those causes are developed into appropriate recommendations.
• Completing or assisting managers in planning audit engagements.
• Includes identifying and analyzing business processes, key risks and critical controls; interviewing auditees; determining audit scope; evaluating control design adequacy; and developing audit programs which provide sufficient guidance for testing control performance effectiveness and making evaluations which effectively achieve audit objectives.
• Assisting the managers in reporting and wrap-up phases of audits.
• Monitoring progress of audit engagements against plan and schedule.
• Providing on-the-job training for staff.

Audit Project Manager – Corporate Treasury

• Lead audit teams in the execution of audit engagements and monitoring of key initiatives.
• Review workpapers and final report drafts.
• Ensure reporting is actionable and meaningful to stakeholders.
• Mentor, coach, and develop the team to facilitate team engagement including conducting performance appraisals.
• Foster an environment of teamwork, inclusiveness, career growth, and development.
• Oversee the timely completion of audit projects.
• Assist in prioritizing work and navigating roadblocks.
• Coordinate/collaborate with 1st and 2nd Line of Defense partners to ensure alignment of schedules and test plans.
• Strive to continuously improve the program through process improvements, including leveraging data/systems/etc. to automate testing, where applicable.
• Effectively communicate findings and recommendations with stakeholders.
• Validate audit findings to confirm issues are properly resolved, including formal follow-up testing to determine adequacy and effectiveness of action taken.
• Develop and execute compliance monitoring programs and periodic testing procedures, including work papers and report formats.
• Monitor changes in laws, regulations, and policies as well as regulatory best practices impacting the monitoring and testing programs.

Audit Project Manager – Treasury

• Establish project scope, vision of success, stakeholder requirements and resource requirements
• Partner with business and technology leadership
• Lead multiple projects of various types and sizes
• Organize work breakdown structure (WBS) and identify appropriate level of task definition
• Provide progress communication and financials based upon standards defined to team members, stakeholders, sponsors and organization
• Direct multi-disciplined team
• Clear and concise communication across levels of leadership in a matrixed organization
• Track all project issues and assigned action items for resolution
• Manage costs against approved budget
• Monitor progress against baseline schedule
• Successfully manage risk including contingency and mitigation planning
• Follow established PMO processes and standards
• Perform gap analysis between existing, moderately complex solutions and moderately complex target solutions

IT Project Manager

• Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.
• Manage the design of the Enterprise Monitoring Solution meeting Public Safety & Emergency Management needs related to monitoring and alerting requirements.
• Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications.
• Plan and coordinate the design of system hardware and software for monitoring systems.
• Manage validation of systems for functionality, performance, fault tolerance and operational readiness.
• Coordinate technical specifications and bill of materials discussions.
• Provide oversight of IT consultants and staff; manage vendor relationships.
• Ensure adherence to PMO methodology and development standards.
• Engage in PMO functions including budget monitoring, communication plans, and risk management.
• Review project artifacts including requirements, UX design, architecture, testing and implementation documentation.
• Manage training plans and future support needs.
• Manage project closeout and knowledge transfer.
• Support process improvement aligned with PMBOK and PSEM methodologies.
• Report project status to senior management and stakeholders.
• Support PMO functions including change requests, scheduling and reporting.
• Address client concerns and manage risks and issues.
• Manage special projects and initiatives.

PSEM Technical Project Manager

• Administer projects on a day-to-day basis, and verify that they produce the required deliverables of quality within the specified constraints of time and cost.
• Ensure resource availability and allocation.
• Coordinate internal resources, third parties and vendors for the flawless execution of projects.
• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Use appropriate verification techniques to manage changes in the project scope, schedule and costs.
• Manage relationships with all stakeholders, establish and maintain relationships with third parties and vendors.
• Report and escalate any issues to management as needed.
• Develop a detailed project plan to track progress, and measure project performance using the appropriate systems, tools and techniques.
• Identify and assess risks and facilitate resolution to minimize project risks.
• Create and maintain comprehensive project documentation.

• Develop and maintain a risk-based audit plan for Capital Markets and broker-dealer activities.
• Independently plan, scope, and lead end-to-end audit engagements, including planning, fieldwork, issue identification, and reporting.
• Evaluate the design and operating effectiveness of controls across business processes, systems, and activities.
• Review audit workpapers to ensure quality, accuracy, and adherence to CAS policies and IIA Standards.
• Draft clear, concise audit reports that effectively communicate risks, issues, and recommendations.
• Build and maintain strong relationships with business line leadership, risk, compliance, and other assurance functions.
• Provide credible challenge on risk identification, control design, and control effectiveness.
• Communicate audit results, themes, and insights to senior management and governance forums.
• Supervise and coordinate engagement resources, including internal staff and co-sourced teams.

Senior Audit Project Manager – Capital Markets

• Partner with assigned Line of Business and other Risk/Compliance/Audit (RCA) professionals
• Supervise audit staff in the completion of audit engagements
• Assess work performed and provide coaching notes
• Complete sufficient reviews to ensure work meets internal audit policies
• Complete or assist managers in planning audit engagements
• Assist managers in reporting and wrap-up phases of audits
• Monitor progress of audit engagements against plan and schedule
• Provide on-the-job training for staff
• Collaborate across the three lines of defense regarding business processes, risks, and controls
• Coordinate audit activities by integrating other internal audit subject matter teams

Audit Project Manager

• Supervising audit staff in the completion of audit engagements, ensuring the highest quality work delivered timely.
• Assessment of work performed by staff by providing coaching notes that are relevant to the scope, accuracy, and completeness of work performed.
• Performing sufficient reviews to ensure work contains relevant facts to support audit scope and conclusions and adhere to internal audit policies and procedures.
• Reviewing issues to ensure potential exposures and significance are included, root causes are identified, and operationally effective and cost-effective actions to address those causes are developed into appropriate recommendations.
• Completing or assisting managers in planning audit engagements.
• Monitoring progress of audit engagements against plan and schedule.
• Providing on-the-job training for staff.
• Collaborating across the three lines of defense regarding business processes, risks, and controls.
• Managing the team's workload to assist other audit teams when resources are needed for areas of higher risk.
• Performing other duties as requested by management.

• Supports the assessment of the effectiveness of the frameworks in alignment with industry standards, such as NIST, and broader AI governance principles, including ethical, legal, and operational aspects.
• Identifies gaps, risks, and areas for improvement in AI governance, risk management, and compliance.
• Provides actionable best practices for strengthening the AI governance framework and ensuring alignment with emerging standards, regulatory requirements, and best practices.

Senior Audit Project Manager – Digital, Data & AI

• Develops, manages, and implements the master project plan using automated project management tools, processes, and procedures
• Defines and measures the performance relating to achieving specific goals
• Leads a multidisciplinary project team to achieve successful project completion
• Understands business implications on all projects
• Acquires and maintains a high level of understanding of relevant internal organizational workflows and practices
• Utilizes best practice project management methodologies to ensure maximum project effectiveness
• Serves as the primary point of contact for customers, subcontractors, and internal staff for the project
• Establishes and maintains contact with customers and channel partners as relates to their specific projects
• Provides regular status updates
• Organizes and facilitates meetings with internal and external customers to ensure the achievement of project goals, milestones, and deadlines
• Interfaces with customers and related project managers and channels
• Leads scheduling status reviews with team members to track current status against planned progress
• Provides ongoing assessment and mitigation plans of the risks associated with a project
• Alerts management of any problem(s) that could severely or adversely affect the project achievements; prepare a plan of action to resolve issues
• Accountable for financial success on the projects
• Maintains project budgets (labor and capital) and financial objectives (revenue, margin, and cash)
• Analyzes project costs and leads cost status reviews with other team members and management to track current status against planned progress
• Ensures designated standards and processes are followed for assigned projects
• Responsible for monitoring & executing the change management plan per sold contracts.

Federal Software Project Manager

• Completing audit engagements, ensuring the highest quality work delivered timely.
• Ensuring work contains relevant facts to support audit scope and conclusions and adheres to internal audit policies and procedures.
• Drafting issues to ensure potential exposures and significance are included, root causes are identified, and operationally effective and cost-effective actions to address those causes are developed into appropriate recommendations.
• Completing or assisting managers in planning audit engagements.
• Includes identifying and analyzing business processes, key risks and critical controls; interviewing auditees; determining audit scope; evaluating control design adequacy; and developing audit programs which provide sufficient guidance for testing control performance effectiveness and making evaluations which effectively achieve audit objectives.
• Assisting the managers in reporting and wrap-up phases of audits.
• Includes appropriate disposition of issues and drafting audit reports which include issues.
• Monitoring progress of audit engagements against plan and schedule.
• Includes making necessary adjustments and promptly completing work paper reviews on a timely basis to ensure all issues are identified and dispositioned prior to report draft issuance.
• Providing on-the-job training for staff, as needed.
• Includes business knowledge of products, services, and delivery systems; company policies and procedures; applicable laws and regulations; and formal/informal control frameworks.
• Collaborating across the three lines of defense regarding business processes, risks, and controls with focus over models and qualitative estimation methods.
• Coordinating audit activities by integrating other internal audit subject matter teams to ensure appropriate and efficient coverage of the business products, services and processes.
• Managing the team's workload to assist other audit teams when resources are needed for areas of higher risk.
• Performing other duties as requested by management.

Audit Project Manager – Model Risk

• Support the strategy, delivery, and ongoing performance of our consumer and small‑business debit card portfolio within the Payments organization
• Focus on data analysis, product support, performance monitoring, and cross‑functional coordination
• Ensure debit products meet customer needs, comply with regulatory requirements, and deliver strong business outcomes
• Participate in the identification, design, development and implementation of assigned projects
• Initiate root‑cause analysis and corrective actions when discrepancies or issues are identified
• Ensure debit products comply with all required regulations, including Reg E and network rules
• Partner with Compliance, Risk, and Audit teams on issue remediation, documentation, and continuous improvement efforts
• Support Potential Issues Management (PIM) processes where required

Debit Project Manager

• Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to create, implement, maintain, review or oversee an effective risk management framework
• Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations
• Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors
• Identifies, responds and/or escalates risks as appropriate
• Serves as a functional liaison between the Line of Business and the Lines of Defense

Audit Project Manager – ERM, IRRA

• Provide senior‑level audit and compliance expertise on enterprise initiatives such as acquisitions, integrations, and major regulatory or policy changes, with emphasis on consumer protection.
• Assess control environments across products, processes, systems, and operations to identify compliance and audit risks related to consumer protection laws and regulations.
• Identify gaps, evaluate risk impact, and support the development of solutions to mitigate regulatory, operational, and compliance risk.
• Ensure alignment with applicable federal, state, and local laws and regulations, including consumer protection requirements, through hands‑on audit and compliance execution.
• Actively identify, assess, and escalate risks and issues in accordance with audit methodology and company risk management practices.
• Contribute to the development, refinement, and execution of procedures and audit approaches aligned to regulatory expectations, including the use of data analytics and AI to develop and implement testing routines.
• Participate in high‑visibility, cross‑functional initiatives, project teams, and stakeholder forums requiring audit and compliance expertise.

Senior Compliance Audit Project Manager

• Independently lead and execute audit engagements, or supervise audit staff when applicable, ensuring timely delivery of high‑quality, well‑supported audit results.
• Review and assess audit work to confirm accuracy, completeness, relevance, and adherence to internal audit policies, procedures, and IIA Standards.
• Evaluate audit issues to ensure appropriate identification of risk exposures, root causes, and practical, effective management action plans.
• Plan audit engagements by: Understanding and documenting business processes
• Identifying key risks and controls
• Assessing control design and operating effectiveness
• Developing audit programs that clearly support audit objectives
• Support audit reporting and wrap‑up activities, including issue disposition and contribution to clear, concise, and well‑supported audit reports.
• Monitor engagement progress against plan and schedule, proactively addressing risks to delivery and ensuring timely workpaper reviews.
• Provide on‑the‑job coaching and technical guidance to audit staff, with emphasis on audit execution quality and credit risk subject‑matter application.
• Collaborate across the three lines of defense and with other CAS audit teams to ensure coordinated, risk‑focused, and efficient audit coverage of credit‑related activities.
• Perform other duties as assigned by management.

Audit Project Manager – Credit Risk

• Monitoring and engaging in financial crimes related transformation initiatives, including collaboration with other CAS teams/subject matter experts.
• Expanding use of data analytics by the Financial Crimes Audit Team.
• Supervising audit staff in the completion of audit engagements, ensuring the highest quality work delivered timely.
• Completing planning for, or assisting managers in planning, audit engagements.
• Assisting the managers in reporting and wrap-up phases of audits.
• Monitoring progress of audit engagements against plan and schedule.
• Providing on-the-job training for staff.
• Collaborating across the three lines of defense regarding business processes, risks, and controls.
• Continuous Monitoring for responsible areas.
• Performing other duties as requested by management.

Senior Audit Project Manager – Financial Crimes

• Monitor and engage in Operations transformation initiatives, including collaboration with other CAS teams/subject matter experts
• Expand use of data analytics by the Operations audit team
• Supervising audit staff in the completion of audit engagements, ensuring the highest quality work delivered timely
• Completing or assisting managers in planning audit engagements
• Assisting the managers in reporting and wrap-up phases of audits
• Monitoring progress of audit engagements against plan and schedule
• Providing on-the-job training for staff
• Collaborating across the three lines of defense regarding business processes, risks, and controls
• Continuous Monitoring for responsible areas
• Performing other duties as requested by management

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