Technical Product Manager

• Lead the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members
• Collaborate with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings
• Design and drive implementation of multi-platform technology and digital solutions
• Optimize and improve existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
• Employ User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market
• Develop the product strategy, vision, and goals and justify decision-making related to the balance and mix of innovation types and investments for Digital and Technology products of complex and significant scope

Digital Technical Product Manager – Lead

• Own and maintain the product roadmap for Monogram’s Azure cloud platform, Microsoft 365 E5 tenant, Intune endpoint environment, and related infrastructure services
• Translate business objectives, clinical operational needs, and security requirements into clearly prioritized platform capabilities and engineering initiatives
• Define and maintain OKRs, KPIs, and SLO targets for platform services in partnership with the VP of Cloud Engineering and IT leadership
• Use data analysis, platform telemetry, and stakeholder feedback to inform roadmap prioritization and resolve tradeoffs
• Evaluate and recommend new Azure services, M365 capabilities, and infrastructure tooling where they create measurable business or operational value
• Gather, analyze, and document technical and business requirements from stakeholders across IT, Security, and Operations
• Decompose platform initiatives into well-scoped epics, user stories, and acceptance criteria that engineering teams can execute against confidently
• Collaborate with Cloud Engineers, Systems Administrators, and Systems Engineers to evaluate technical solutions, assess feasibility, and navigate design tradeoffs
• Own sprint planning, backlog grooming, and release coordination within an agile operating model
• Perform validation testing to confirm delivered capabilities meet defined acceptance criteria and stakeholder intent
• Ensure requirements documentation is accurate, complete, and validated with stakeholders before engineering work begins
• Serve as the primary point of contact between the Cloud Engineering team and internal stakeholders including IT Operations, Security, Operations, and Clinical leadership
• Communicate platform roadmap, delivery status, and tradeoff decisions clearly to both technical and non-technical audiences
• Facilitate walkthroughs, reviews, and demos to keep stakeholders aligned and requirements validated throughout delivery cycles
• Partner with the Cybersecurity, Compliance, and Privacy teams to ensure platform initiatives meet HIPAA and internal risk requirements
• Develop a working understanding of Monogram’s Azure architecture, M365 E5 configuration, and Intune endpoint environment to make credible product decisions
• Partner with engineering leadership on cloud cost visibility, FinOps practices, and license utilization to support cost-aware product decisions
• Track platform adoption metrics, incident trends, and operational performance data to identify improvement opportunities and inform roadmap decisions
• Support vendor evaluation processes for cloud, infrastructure, and platform tooling in partnership with IT and Procurement leadership.

• Product Owner who serves as the subject matter expert for Epicor ERP solutions, managing product lifecycle from ideation to deployment and maintenance.
• Owner of the ERP roadmap and collaborates with the ERP Steering Committee to build it to meet the requirements for the business.
• Member of the Architecture Review Board to ensure data interchange is effective between different systems.
• Evaluates and recommends changes to current and future technology system requirements to meet organizational needs.
• Responsible for the security, architecture and compliance of ERP at California Closets.
• Plans, and writes up specifications for ERP and software development.
• Plans, schedules, coordinates with hosting vendor, and monitors patches for multiple environments for our on premise Epicor Kinetic.
• Coordinate, manage, test, and implement system upgrades, patches, bug fixes, enhancements, and system interfaces.
• Evaluates new technologies and integrations.
• Leads the implementation of new organizational processes aligned to technology projects.
• Plan, execute, and finalize projects according to strict deadlines and budget.
• Ensures that project/department milestones/goals are met and adhering to approved budgets.
• Identifies potential project risk and devises mitigation plans.
• Create, maintain, and update project-related documentation and status reports.
• Ensures project and change management procedures are followed to adhere to California Closets’ IT General Controls and produces necessary documentation in the event of a SOX audit.
• Provides support and coordination efforts to other business functions as required.
• Establishes effective trust-based relationships with stakeholders from different functions and seniority levels, can quickly build credibility and is viewed as the "go-to" person for project related items and issues.
• Interacts with cross-divisional Executive Leadership team to seek information and communicate about processes and decisions which impact the company’s planning process.

Manager, Technical Product – ERP

• Help application development teams understand and prioritize needs related to shared platform and infrastructure capabilities
• Structure incoming requests into clear problems, requirements, backlog items, decisions, and follow-up actions
• Partner with technical leads to translate DevSecOps, infrastructure, reliability, operational readiness, and security/compliance work into product outcomes and stakeholder-facing artifacts
• Help balance urgent team-specific support requests with investments in reusable patterns, standards, documentation, automation, and shared services
• Support roadmap, backlog, intake, prioritization, documentation, and communication practices for shared platform services
• Facilitate alignment across project, application development teams, Nava, partner contractors, delivery leadership, and technical stakeholders
• Help make platform value visible through clear service definitions, adoption signals, operational metrics, risk summaries, and stakeholder updates
• Support transition, onboarding, knowledge transfer, and operational-readiness artifacts as platform services evolve

Technical Product Manager – Platforms, AI

• Facilitates the discovery, delivery, and performance of digital and technology products and experiences
• Collaborates with internal stakeholders and partners to tackle complex problems
• Designs and drives implementation of multi-platform technology and digital solutions
• Optimizes and improves existing products and experiences to drive KPIs and KRIs
• Employs User Centered Design and Design Thinking methodologies
• Develops the product strategy, vision, and goals and justifies decision-making

Senior Digital/Technical Product Manager

• Manage the product roadmap for identified areas by defining and delivering the next generation of insurance services.
• Develop innovative product solutions and execute strategic go-to-market plans.
• Cultivate essential business relationships to seize market opportunities.
• Provide mentorship to junior product managers.
• Nurture vendor relationships and foster cross-domain collaboration.
• Ensure that product direction aligns seamlessly with organizational objectives.
• Regularly update stakeholders and customers on the roadmap and product status.
• Utilize data, usability studies, research, and market analysis to inform product strategies.
• Establish and track key metrics for product success.
• Work efficiently with the engineering team to deliver key product features and manage delivery risks.

Senior Technical Product Manager – AIS

• Conduct comprehensive user and market research to guide product strategy, translating insights into features and actionable roadmaps
• Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals
• Drive the strategy, discovery, and implementation of initiatives involving complex system integrations, improvements, and customer-facing features
• Manages the site search strategy, including relevance tuning, ranking signal prioritization, synonym and query understanding, faceted navigation, autocomplete, and zero-results recovery
• Manages category navigation and browse taxonomy to ensure the information architecture facilitates easy customer navigation and effective search engine discovery across thousands of product SKUs
• Lead the CX platform strategy by assessing, choosing, and refining the technology stack that supports acquisition, personalization, analytics integrations, and CRM data flows
• Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence
• Facilitate Agile ceremonies such as backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time
• Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met
• Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives
• Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices
• Lead UAT planning and execution to ensure product quality across projects and releases
• Support end-to-end testing, QA, and validation for technical implementations and system integrations
• Establish metrics for key projects and ensure monitoring plans support business goals; analyze product performance and resolve technical issues post-launch
• Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization
• Identify and communicate problems affecting the team, and proactively propose and implement solutions

• Own and champion the vision for a suite of products.
• Define and drive product strategy and roadmap aligned with business goals and DPR’s national initiatives, in concert with key business stakeholders.
• Advocate for quality, usability, and business value in all product decisions.
• Oversee agile ceremonies to deliver on commitments.
• Lead and manage product owners by setting clear expectations, providing direction, and fostering accountability.
• Partner with business stakeholders to gather, document, and validate requirements.
• Collaborate with UX/UI designers to develop wireframes, mockups, and prototypes.
• Define and manage product(s) features, requirements, and enhancements, in accordance with established best practices.
• Write clear Product Requirement Documents (PRDs), user stories and specifications.
• Translate business objectives and user needs into roadmap initiatives and features.
• Communicate product vision, strategy, and updates to stakeholders across the organization.

• Owned roadmap execution for core capabilities across our Data Platform & Insights products and Forms initiative
• Partnered closely with engineering teams to define scalable platform functionality, APIs, integrations, and data workflows
• Collaborated with customers and internal stakeholders to understand reporting, analytics, and operational workflow needs across public safety agencies
• Worked on new configurable forms and workflow experiences that improve data collection and operational efficiency
• Prioritized and refined product requirements and backlog items based on customer feedback, technical constraints, and business priorities
• Collaborated with go-to-market, sales, and services teams to support launches, customer adoption, and implementation planning
• Helped define product requirements for AI-enabled insights, automation, and workflow enhancements across the platform
• Balanced delivery of new platform capabilities with the operational work required to improve system reliability, usability, and scalability

Technical Product Manager jobs in Arizona

See all jobs on JobTailor

Digital Technical Product Manager – Lead

Technical Product Manager

Manager, Technical Product – ERP

Technical Product Manager – Platforms, AI

Senior Digital/Technical Product Manager

Senior Technical Product Manager – AIS

Technical Product Manager

Technical Product Manager

Platform Technical Product Manager