Technical Product Manager

• Own and champion the vision for a suite of products.
• Define and drive product strategy and roadmap aligned with business goals and DPR’s national initiatives, in concert with key business stakeholders.
• Advocate for quality, usability, and business value in all product decisions.
• Oversee agile ceremonies to deliver on commitments.
• Lead and manage product owners by setting clear expectations, providing direction, and fostering accountability.
• Partner with business stakeholders to gather, document, and validate requirements.
• Collaborate with UX/UI designers to develop wireframes, mockups, and prototypes.
• Define and manage product(s) features, requirements, and enhancements, in accordance with established best practices.
• Write clear Product Requirement Documents (PRDs), user stories and specifications.
• Translate business objectives and user needs into roadmap initiatives and features.
• Communicate product vision, strategy, and updates to stakeholders across the organization.

• Owned roadmap execution for core capabilities across our Data Platform & Insights products and Forms initiative
• Partnered closely with engineering teams to define scalable platform functionality, APIs, integrations, and data workflows
• Collaborated with customers and internal stakeholders to understand reporting, analytics, and operational workflow needs across public safety agencies
• Worked on new configurable forms and workflow experiences that improve data collection and operational efficiency
• Prioritized and refined product requirements and backlog items based on customer feedback, technical constraints, and business priorities
• Collaborated with go-to-market, sales, and services teams to support launches, customer adoption, and implementation planning
• Helped define product requirements for AI-enabled insights, automation, and workflow enhancements across the platform
• Balanced delivery of new platform capabilities with the operational work required to improve system reliability, usability, and scalability

Platform Technical Product Manager

• Play a pivotal role in enabling business strategy, safeguarding client and organizational interests, including assets and data, and fostering a robust risk culture.
• Translate strategic business objectives into actionable initiatives for engineering teams, ensuring alignment with organizational priorities and measurable outcomes.
• Articulate complex technical requirements in clear, concise language suitable for executive audiences and cross-functional stakeholders.
• Demonstrate a strong sense of ownership and accountability for product success, serving as the primary point of contact for all inquiries related to product features and functionality.
• Develop and maintain comprehensive product documentation, including product cards, roadmaps, feature and capability plans, as well as usage and operational metrics.

Technical Product Manager, Specialist

• Promote and support the adoption of data products across business units.
• Design and execute demonstrations, proofs-of-concept, and pilot programs to showcase operations capabilities.
• Drive organizational awareness and understanding of insights and automation from disparate systems that keys to operational excellence.
• Collaborate with business stakeholders to identify high-value analytics use cases.
• Translate business problems into data product requirements and future solution designs.
• Prioritize initiatives based on business impact, feasibility, and ROI.
• Act as a liaison between technical teams, business leaders, and end users.
• Communicate complex data concepts in clear, business-friendly language.
• Facilitate workshops, training sessions, and stakeholder engagement forums.

• Define and scale our Personalization and Next Best Action strategy
• Own the vision, roadmap, and adoption of a unified decisioning system
• Leverage Digital or Technology research and data-driven insights
• Lead teams to envision and translate product opportunities into initiatives

Lead Digital Product Manager – Personalization, Next Best Action

• Leads the strategic vision and roadmap for a technical product or products with cross-divisional impact
• Manages technical strategy and implementation for Client Experience data products
• Owns Data Dependency monitoring/alerts ecosystem
• Manages analytics data and ensures data quality and data governance standards are achieved
• Leads development and implementation of new technical cross-divisional products
• Collaborates with cross-functional technical teams to optimize data quality and data governance ecosystem
• Builds and leads the team’s “Data Dependency” program
• Engages with internal analytics partners to understand business strategy and objectives
• Manages a series of senior leadership OKR Metrics and respective SQL code

Client Experience Technical Product Owner

• Attracts, selects, and develops a Digital or Technology Product Management team in the attainment of product and experience goals and objectives.
• Manages day to day activities of the Digital or Technology product management team or and actively manages resources to ensure optimal efficiency and effective delivery.
• Responsible for end-to-end technology and digital product management activities for a product portfolio, or product line or group, or a major market segment or vertical market.
• Sets new Digital or Technology product strategies and leads team to define product strategy for a product portfolio, product line or group and oversees the development, analysis, and alignment of product strategy and roadmaps.
• Applies product management expertise in state-of-the-art digital and technology domains.
• Improves the business outcomes of the team by injecting strategic and innovative thinking in digital and technology product and service solutions.
• Guides teams in implementing data-driven methodologies across multiple channels, including emerging technology and mobility, to optimize end user experiences to drive KPI/KRIs.
• Guides team in developing best-in-class practices, tools, and processes to collect data, member feedback, derive insights, and inform product decisions.
• Leads team to effectively manage ambiguity, and influence others to drive clarity, solutions, and execution plan among team and stakeholders.

Director, Digital – Technical Product Manager

• Define and deliver roadmap and technical requirements for data and analytics capabilities, processes, and tools to enable prioritized use cases across the enterprise.
• Scope and prioritize activities based on business and user impact which defines product enhancements for both short-term and long-term.
• Gain a deep understanding of end-user needs and experience (internal data consumers), identify and fill product gaps and generate new ideas that grow adoption and improve user experience.
• Gather requirements for the Data Technology team on data processing and storage to facilitate a variety of model and analytics use cases such as effective analysis and reporting, data science exploration and model development, and data quality and anomaly detection.
• Set and achieve success metrics to meaningfully improve business results, focusing on what success looks like for our internal data consumers and how accessible data and insights could help them deliver enterprise value.
• Enforce data quality standards and processes and ensure that data governance policies, data lineage and metadata management are integral components of data product development.
• Support the implementation, measurement, and activation of data-driven use cases.
• Support the integration of strong data governance, risk, and security controls.
• Support the company’s commitment to risk management and protect the integrity and confidentiality of systems and data.
• Support the integration of MLOps workflows and data pipelines that enable model deployment and monitoring.
• Participate in defining RAG and LLM-based product capabilities.
• Ensure basic compliance with model governance, including lineage, metadata, model monitoring, and bias documentation.
• Collaborate with AI and MLOps Engineers to support model deployment pipelines on AWS and on-prem technologies.

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