Technical Account Manager

• Prospect and develop new strategic relationships with clients and partners.
• Act as a solutions consultant.
• Identify business opportunities and conduct prospecting activities.
• Understand client needs and structure solutions.
• Manage the sales pipeline.
• Develop strategies to expand the customer portfolio.
• Deliver sales presentations, executive meetings, and negotiations.

• Serve as the senior technical point of contact for strategic accounts, owning escalations and driving resolution on complex integration challenges
• Lead high-level discussions with customer leadership around technical strategy, product trade-offs, incident management, and risk mitigation
• Define and implement best practices for technical onboarding, integration delivery, and ongoing account health monitoring
• Build deep knowledge of each customer's business model, technical stack, and operational needs to proactively unlock value
• Partner with developers and senior engineers to provide strategic technical guidance and support solution design
• Collaborate with Product and Development teams to customize platform capabilities and feed customer insights into the roadmap
• Work cross-functionally with Sales, Partnerships, and Finance to support account retention and regional growth
• Monitor integration progress and ramp-up milestones across the team, ensuring consistent and high-quality delivery
• Champion the LATAM customer base internally, bringing regional intelligence into Yuno's strategic conversations

• Be customer's main technical contact and act as a trusted advisor for Akamai's Zero Trust solutions.
• Design a journey with customer and provide assistance to help them on achieving planned milestones.
• Identify and analyze customer's requirements and provide technical recommendations through introduction of new features, products and services.
• Assess the deployment on a regular basis to identify gaps and provide best-practice / optimization recommendations.
• Support integration requirements between Akamai Zero Trust solutions and other 3rd party solutions.
• Provide technical training to the customer's team on the use and maintenance of the implemented Akamai products.

Senior Technical Account Manager, Microsegmentation

• Drive sales growth by owning targets, building pipeline and identifying new business opportunities
• Expand footprint within existing accounts and develop strategic account growth plans
• Lead the full commercial process from opportunity identification to deal closure and negotiation
• Translate technical product performance into clear economic value for customers
• Provide hands-on technical support in plant environments, including troubleshooting and performance optimization
• Identify customer challenges in yield, fermentation performance and process stability, converting them into solutions
• Collaborate closely with Technical Services, Application and Marketing teams to deliver aligned solutions
• Build strong, multi-level customer relationships across plant, technical and commercial stakeholders
• Deliver structured business updates, including account plans, pipeline tracking and actionable insights

Technical Account Manager – Fuel Ethanol

• Prepare and deliver compelling technical presentations, demos, and webinars
• Providing in-depth technical expertise and tailored post-sales content based on customer needs
• Cultivate strong relationships with clients, acting as a trusted advisor and technical point of contact
• Drive adoption and further implementation of LocalStack across different teams by engaging in discovery sessions, addressing technical objections
• Work with product and engineering organization on actionable product feedback from customer interactions

• Provide adoption guidance, implementation of good practices and supportable insights to customers for the Red Hat Middleware solutions portfolio
• Develop relationships with key business and IT stakeholders
• Help customers achieve their business goals and outcomes by providing recommendations
• Attain Trusted Advisor status with both key business and technical decision makers
• Lead Technical Health Reviews and provide technical recommendations
• Monitor and identify trends in Red Hat adoption and utilization
• Proactive liaison with Red Hat Technology and Product teams
• Provide proactive communications in the event of a service degradation or disruption
• Participate in triage and resolution of high severity cases
• Provide executive level summary status reports for high severity cases
• Collaborate with internal teams to improve customer satisfaction

Technical Account Manager jobs in Brazil

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Technical Account Manager – Fuel Ethanol

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