Systems Engineer

• Develop solutions that enhance our legal, operations, billing, and corporate reporting solutions.
• Build integrations between custom and 3rd party applications.
• Work with business stakeholders to gather requirements and design new solutions, integrations or reports.
• Assist in the analysis, design, implementation, and support of data models, dashboards, and reports.
• Support internal users by troubleshooting and resolving issues promptly.
• Support our internal operations teams.
• Troubleshoot and correct production issues within the applications.
• Provide documentation and training on features to users.
• Work within an agile product development methodology.
• Help identify and roadmap future features.
• Understand database development and build ETL packages.
• Work in a team environment to design, build, test, and support our internal business applications.
• Hit project deadlines to ensure they stay on time and on budget.
• Be a team player; be open; be ready; be flexible.
• Perform other duties as assigned as needed to help drive our vision, fulfill our mission, and support our organization’s values.

System Engineer

• Provide critical technical and engineering support related to FAA NextGen
• Assist with development and updates to Concept of Operations (Conops) documentation
• Provide analytical support and conduct studies
• Maintain program/project schedules and provide updates
• Collaborate within a team environment
• Work independently with minimal supervision
• Prepare and deliver presentations

Senior Aviation Systems Engineer, Analyst

• Perform Endpoint/identity/device-lifecycle engineering to reduce unauthorized discovery, lateral movement, credential misuse, and persistence
• Designs/maintains secure macOS & Windows workstation images (on-site + VDI/remote)
• Engineers patching/version control (Ivanti, KACE, Intune, GPO)
• Supports Intune/Autopilot enrollment with passwordless auth & hardware keys (YubiKey, CAC)
• Builds logging/telemetry into SIEM/EDR
• Runs assess→ recommend →approve → implement → validate workflow
• Produces runbooks and KT

• Responsible for conducting risk assessments using various resources including Service Now and proprietary questionnaires
• Conduct assessments on requested software and mobile applications, as well as policy exception documentation, and risk remediation
• Work closely with several pillars of cybersecurity such as Identity and Access Management and Security Architecture
• Support process enhancement and redesign efforts to streamline Cybersecurity delivery
• Provide insight into scope and parameters of required analysis to define outcome criteria and deliver measurable actions
• Contribute to the determination of key data points from raw data and generate information to create meaningful actionable metrics and represent at an executive level
• Operate in compliance with all federal, state, and local mandated information security laws, rules, and guidelines
• Remain current with the latest industry information
• Ability to work within procedures with minimal oversight
• Ability to communicate effectively with leaders at all levels of the organization.

Cybersecurity Business Systems Analyst II

• Business Requirements — Lead discovery, documentation, and clarification of business needs.
• Data Analysis — Explore, validate, and interpret datasets to support program governance and operational decision‑making.
• Visualization & Insights — Build dashboards and analytical outputs using Power BI or Tableau.
• Stakeholder Communication — Present insights clearly to senior leaders and cross‑functional partners.
• Cross‑Functional Alignment — Work with ALM, Practice Management, Legal, Customer Relations, and Back Office teams to ensure consistent understanding of data and processes.
• Domain Interpretation — Apply financial‑services or wealth‑management knowledge to contextualize data and business workflows.

Senior Business Systems Analyst

• Serve as the hands-on expert for Salesforce, managing configurations, automated flows, security, and overall system health.
• Analyze sales performance, pipeline metrics, and forecasting using SFDC, Trackwise, & BI Platforms (Tableau, Pigment, etc.) to structure and translate raw data into actionable performance improvements.
• Architect and streamline end-to-end data integration frameworks to synchronize large scale commercial datasets to ensure single “source of truth” for cross-departmental reporting and commercial decision-making.
• Design and maintain multi-dimensional commercial models to assess the impact of market shifts and strategy changes.
• Develop high-visibility reporting and spearhead data hygiene initiatives to ensure integrity across all business systems.
• Optimize end-to-end sales processes—including quoting, contracting, and order flow—while ensuring alignment with pricing and approval controls.
• Implement and support standardized workflows within SFDC and collaborate with other internal teams to identify and update other existing tools to drive global commercial efficiency.
• Collaborate with Sales, Marketing, Finance, Customer Service, and Supply Chain to optimize go-to-market strategies and deliver on commercial KPIs.
• Design dashboards with a tailored UX that simplifies complex data into clear, visual insights for leadership.
• Lead the on-time end-to-end rollout of new features, managing everything from initial requirement gathering and external consultants to global user training.
• Provide daily troubleshooting and bug-fix management for CRM and CPQ platforms to ensure high system uptime.
• Partner with Commercial Ops and Marketing leaders to prioritize initiatives and lead alignment and execution of requirements, deliverables, and schedule for all departments involved.

Senior Commercial Systems Analyst

• Responsible for execution of design/turbine operation changes to bend the curve to mitigate failure rates in warranty fleet and leverage where possible into core fleet
• Identify and develop programs to drive down time to return units to service
• Partner with Program Management and Product Line to guide optimal design decisions for current products, new products, and commercial deals to achieve business objectives
• Lead technical program teams on system trade-offs and optimizations with a focus on the reduction of Services costs
• Communicate and provide recommendations through analysis, preparation and presentation of technical material to internal and external audiences
• Lead Services investments from pre-conceptual design work through design, validation and launch, prioritizing and managing risks on safety, quality, delivery, and cost
• Contribute to development of the Multigeneration Engineering Plan for Services, focused on improving operations through reliability and cost
• Effectively manage program requirements and requirement flow down to optimize product offering and competitiveness
• Work with Systems Leaders to leverage lessons learned, best practices, process improvements and standard work
• Support and improve the availability and serviceability of existing wind turbine fleet
• Contribute to new and existing design practices

Senior Systems Engineer

• Analyze business requirements within your domain, using both narrative and data-driven approaches.
• Design comprehensive technical solutions—covering conceptual, logical, and physical aspects.
• Apply expertise in software development (Java, SQL, Python), database design, and software architecture (REST APIs, event-driven, distributed systems).
• Collaborate with business and IT partners to clarify requirements and ensure solutions align with organizational goals.
• Support solution implementation through DevOps practices, including monitoring, logging, troubleshooting, and debugging.
• Assist with data analysis prototypes, data migration tasks, and integration projects under guidance.
• Contribute to continuous improvement initiatives to optimize ERP performance and scalability.

Business System Engineer – ingénieur(e) en systèmes d’affaires

• Provide Network Pricing knowledge and support in system/application and procedural issues to the business and IT.
• Use judgment and initiative to review, analyze and develop solutions and applicable business processes for business systems.
• Provide systems (Facets, NetworX, Optum) analysis expertise and regularly consider the business implications of the application of technology to the current business environment.
• Coordinate ongoing user support for ad hoc questions, inquiries, and service requests.
• Ensure efficiency of reporting and data tools for supported business area use and for trend analysis.
• Coordinate the development of system support processes with IT.
• Work collaboratively on projects and initiatives with the business and IT to test and implement long-term solutions.
• Act as Business Lead/Coordinator on large, complex departmental and/or some corporate projects/initiatives.
• Serve as point of contact for business testing activities.

Senior Business Systems Analyst – Provider Network Pricing

• Provide Network Pricing knowledge and support in system/application and procedural issues to the business and IT.
• Use judgment and initiative to review, analyze and develop solutions and applicable business processes for business systems while identifying and quantifying the business impact of those solutions.
• Provide systems (Facets, NetworX, Optum) analysis expertise and regularly consider the business implications of the application of technology to the current business environment.
• Coordinate ongoing user support for ad hoc questions, inquiries, and service requests.
• Ensure efficiency of reporting and data tools for supported business area use and for trend analysis.
• Work collaboratively on projects and initiatives with the business and IT to test and implement long-term solutions by eliciting and documenting business requirements.

• - Implements and maintains EpicCare systems and databases to ensure optimum performance. Performs analysis of new releases and determines how they will impact workflow.
• - Defines modifications to application software or databases to address system functions or enhancements.
• - Facilitates Epic updates, new releases and system enhancements. Manages all phases of testing and assists Lead/Project Manager in work effort and project scoping.
• - Manages complex IT projects/products in order to provide automated solutions that meet Inova Health System's business needs using the EpicCare solution.
• - Initiates issues for resolution while escalating and communicating status to management in a timely manner.
• - Conducts and participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova. Coordinates vendor demos, site visits and reference calls.
• - Makes recommendations for team/analyst training programs and assists in the development and implementation of team member training/mentoring activities.

Senior Epic Certified Systems Analyst – Community Connect, MyChart

• Lead and/or participate on project teams supporting software automation efforts with technical analysis, design, integration, and implementation issues throughout the project life-cycle
• Understand, develop, and implement project schedules while identifying key project milestones
• Define work scopes and lead efforts to implement activities
• Lead and document technical troubleshooting and corrective measure implementation for Emerson DeltaV and GSE Solutions’ JPro systems
• Review and understand modifications to process control and operator training systems
• Documents, tests, maintains, and debugs applications software and systems that contain logical and mathematical solutions
• Configure, implement, and test software automation for process control system design modifications for implementation on Operator Training Systems
• Develop and implement operator training system models, control strategies, and standards to improve operational productivity and efficiency
• Maintain and update documentation on system software changes and process updates
• Participate in technical research and development to enable continuing innovation for the process control and operator training systems
• Provide technical presentations highlighting key activities, new automation technologies, and/or process improvement plans
• Ensure DCS / Operator Training System hardware, software, and related procedures adhere to organizational procedures and approved configuration baselines
• Provide input and technical review of software requirements specifications, software design documents and code reviews
• Tests, documents, operates, and maintains software and firmware components and computing systems software
• Plays active role in development / execution of programmatic improvements
• Provide system health and legacy system monitoring
• Work effectively in teams as well as independently

Process Controls Engineer – Simulator System Integration

• Implements and maintains EpicCare systems and databases to ensure optimum performance. Performs analysis of new releases and determines how they will impact workflow.
• Defines modifications to application software or databases to address system functions or enhancements.
• Facilitates Epic updates, new releases and system enhancements. Manages all phases of testing and assists Lead/Project Manager in work effort and project scoping.
• Manages complex IT projects/products in order to provide automated solutions that meet Inova Health System's business needs using the EpicCare solution.
• Initiates issues for resolution while escalating and communicating status to management in a timely manner.
• Conducts and participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova. Coordinates vendor demos, site visits and reference calls.
• Makes recommendations for team/analyst training programs and assists in the development and implementation of team member training/mentoring activities.
• Performs other duties as assigned.

Senior Epic Certified Systems Analyst – Resolute HB

Senior Epic Certified Systems Analyst – ClinDoc

• Develop a breakthrough idea or solution for complex problems
• Collaborate in teams on different challenge projects
• Receive mentorship from senior leaders
• Solve problems using Booz Allen’s products and engagement models
• Present final Challenge Cup competition to senior leadership

Systems Engineering Intern, Summer 2026

• Partner closely with business leaders and subject matter experts to understand business objectives, pain points, risks, and opportunities.
• Facilitate discovery conversations to clarify problems, define desired outcomes, and evaluate solution options.
• Develop and articulate clear, structured business cases, including problem statements, scope, assumptions, benefits, risks, budget and success metrics.
• Support prioritization decisions by helping stakeholders understand trade‑offs, value, and delivery implications.
• Act as a trusted advisor to business partners throughout the lifecycle of initiatives.
• Lead end‑to‑end requirements activities for complex initiatives, from discovery through delivery.
• Elicit, analyze, document, and validate: Business requirements, Functional and non‑functional requirements, Process flows and current/future state definitions, Data and reporting requirements.
• Translate business needs into clear, consumable artifacts (e.g., user stories, acceptance criteria, requirements documents) that engineering and delivery teams can execute against.
• Ensure requirements are traceable to business objectives and measurable outcomes.
• Manage scope and requirement changes, partnering with stakeholders to assess impact and make informed decisions.
• Work closely with product managers, project managers, engineers, data teams, and QA to support successful execution.
• Serve as the primary point of clarity for business intent throughout delivery.
• Participate in delivery checkpoints and agile ceremonies as needed to ensure alignment.
• Proactively identify gaps, risks, or ambiguities and drive resolution.

• Responsible for day-to-day administration and support of the Contact Center platform, which includes managing various functions such as the Five9 dialer (or other dialers), ACD blending, and Omnichannel capabilities.
• Involves troubleshooting any issues that arise and ensuring that operations run smoothly.
• Analyzing and developing operational functions within the Contact Center platform.
• Optimizing dialer interactions for efficiency and effectiveness, enhancing Omnichannel capabilities to improve customer experience.
• Ensure compliance with regulations and testing for compliance, ensuring that all interactions meet regulatory standards and guidelines.
• Driving adherence of Call Center policies to ensure effective controls exist to safeguard company assets.
• Creating efficiency and effectiveness in systems management and performance.
• Managing dialer strategy, performance ensuring to deliver strong service levels, occupancy, and call routing to ensure KPI’s are surpassed.
• Develop expertise in enhancing agent experience opportunities with Five9 Omnichannel customer communication.

Senior Contact Center Systems Analyst

• Actively lead and participate in discovery process in order to design and document system build specifications
• Validate all technical requirements
• Liaison between client wants and business needs
• Consult on best practice
• Stay up to date on product functionality and enhancements
• Assist with payroll, import and export conversations and support design/mapping
• Identify and solve for system or knowledge gaps
• Submit and liaise on product enhancements and bug fix requests
• Validate all technical requirements through testing
• Coordinate closely with build analyst to ensure aligned
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to assigned client
• Create/interpret data mapping from source system(s) to target system
• Utilize assigned data conversion tools and documentation to promote efficiency and standardization
• Clearly communicate and present solutions to internal and external clients
• Participate in new client sales pursuits to demonstrate system functionality and answer questions

Implementation Systems Architect

• Assists with monitoring and implementing of Virtua’s IS Security Plan
• Assesses security needs and evaluates solutions to meet security best practices
• Assists with security audits and security breech investigations
• Daily operational support in analyzing, designing, and implementing security best practices and mitigation
• Assist with project implementations for a variety of security initiatives
• Support daily coordination and remediation of information security related incidents
• Implements security improvements by assessing current situation; evaluating trends; anticipating requirements
• Maintains system security baselines, documentation, and policies and procedures
• Demonstrates knowledge of information security concepts and methodologies, as well a practical application of security principles such as authentication, authorization, access controls, and protection strategies
• Maintain technical knowledge by attending education workshops; reviewing publications; maintain proficiency in tools, techniques, countermeasures, and trends and exploits
• Support Service Desk and Technical support team with projects and daily problem resolution with regards to security incidents
• Supports Server Analysts and Engineers with security related project tasks
• Provides after-hours support as required
• Adheres to IS Business Practices and available for 24/7 support as needed

Information Security Systems Analyst

• Work within an agile environment to design, document, and support Customer Data Hub capabilities that enable multiple application teams, customer communications, and analytics/reporting consumers.
• Partner with product and business partners (including Business Relationship Management Consultants and data stewards) to understand customer data needs and translate them into clear, comprehensive user stories.
• Lead the creation and refinement of user stories, ensuring they are complete, prioritized, and traceable, with dependencies and impacts understood across upstream source systems and downstream consumers.
• Define robust acceptance criteria that cover functional behavior, data accuracy and data quality, transformation expectations, integration/error handling scenarios, and non-functional requirements.
• Perform customer data mapping and lineage analysis, identifying sources, documenting attributes and definitions, and tracing how customer data moves from source applications into the hub and out to downstream consumers.
• Analyze and define customer data mastering and transformation logic (standardization, validation, enrichment, and reconciliation) so downstream systems receive accurate, complete, and well-structured data.
• Support platform modernization and data enablement initiatives, including adopting cloud-based data platforms, improving data pipelines, and enabling scalable analytics consumption.
• Validate integrations and data outcomes by reconciling source vs. hub vs. downstream results, verifying match/merge behavior where applicable, and ensuring fixes are regression-tested.
• Collaborate with engineers and architects on hub configuration and solution design, integration patterns, SQL reviews, and debugging during development and production support cycles.
• Partner with QA teams to validate solution quality using the acceptance criteria you authored.
• Support stable operations for the Customer Data Hub through incident triage, root cause analysis, impact assessment, and clear communications; create and maintain runbooks, data dictionaries, and interface documentation to enable repeatable support and reduce repeat issues.
• Continuously learn and improve, adapting to new tools and platforms while helping evolve shared standards for customer data definitions, quality, and integrations.
• Apply data governance and privacy/security practices when documenting, analyzing, and troubleshooting sensitive customer data, partnering with data stewards and control teams as needed.

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