Supply Chain

• PO Receipt and Review
• Sales order entry into SAP
• Generating customer acknowledgements
• Customer coordination - PO/Award change management of HW deliveries
• Collin’s coordination - Align with internal planning
• Issue RMA for returned hardware
• Maintain SAP blocks and coordinate releases
• Management Authorized Material (MAM) order entry
• WAWF review/shipping holds
• Respond in a timely manner to customer griefs
• Support delivery status meetings with multiple customers
• Reconciliation reporting & support of additional data requests
• Ensure customer contractual requirements regarding demand and order execution are appropriately executed
• Ensures data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations, and assisting in developing corrections to prevent reoccurrences
• Consult with functional teams such as pre-award, supply chain, planning, program office, operations, finance, to obtain relevant data and insights on demand
• Drive cross-functional collaboration to influence the demand on the supply chain and prioritize demand for order fulfillment based on business objectives and customer segmentation
• Develop and maintain constructive and cooperative working relationships with all stakeholders
• Perform and/or direct day to day administrative tasks

Senior Analyst – Demand Planner

• Be a critical part of the team working closely with Sales and Warehouse Management to help manage the customer relationship and expectations with regards to orders and shipment timing
• Daily order/inventory management for small – medium sized retail partners
• Partnering with SBD Factories and DCs to manage shipping and logistics
• Monitoring production schedules to then be effectively communicated with appropriate internal and external stakeholders
• Internal sales reporting and supply pacing to the customer’s expectations
• Maintenance of all order management systems
• Regular communication with internal cross function teams
• Daily reporting and analytics to pulse performance
• Internal meetings related to sales orders management.

Customer Supply Chain Associate Analyst

• Creates, confirms, and expedites all purchase orders for assigned departments.
• Assists end-users with sourcing products and services and actively responds to special requests for items needed for patient care.
• Reviews purchase orders regularly to ensure pricing, units of measure, and delivery dates align with the purchase orders and meet the department's requirements.
• Resolves receipts, returns, product quality, backorders, shipping, and invoicing issues.
• Works with accounts payable to ensure proper and timely payments through communication with vendors and reconciles invoicing issues.
• Maintains professionalism and ethical relationships with all vendor representatives and conducts business according to established principles and guidelines.
• Reviews spend analysis to ensure adherence to contract when appropriate and assists in conversion to compliant products.
• Stays current on existing contracts and pricing agreements with vendors and monitors the accuracy of item pricing information, contract updates, and changes to the item master.
• Assists procurement manager and Product Evaluation and Value Analysis team (PEVA) with purchasing activities, including identifying and implementing cost reduction initiatives and addressing regulatory issues related to inventory management and procurement.
• Verifies electronic requisitions for proper approvals, appropriate use of item, contract pricing, manufacturer, and prime vendor distribution channel.

Supply Chain Strategic Sourcing – Buyer

• Further establish and develop the IBP & Supply Chain Planning leadership team and the sub-functions of SIOP, Network Planning and CoEs, driving E2E metrics.
• Maintain focus on long-term planning to ensure forecast accuracy for planning capacity levels and drive the execution teams on the short-term actions to maximize sales and profitability.
• Ensure effective cadence of reviews, deploying standard reports, and an analytical approach to problem solving with effect corrective and preventative actions.
• Run, approve, and escalate scenarios using the available planning tools to maintain sales and profit targets.
• Provide a coherent consensus plan for all locations covering demand, supply & inventory used as the leading input for the financial forecast.
• Communicate assumptions and performance variances.
• Champion change to ensure adoption of the IBP process.
• Train and develop all involved functions including sales, finance, and global supply chain.
• Build strong working relationships with technology teams to develop automation and continued enhancements in support of the IBP & Supply Chain Planning process.
• Monitor the effectiveness of the IBP & Supply Chain Planning process to identify and execute continuous improvement actions.

Senior Director, Supply Chain Planning IBP – SEF

• Consolidate regional, customer-level, and intracompany demand into a single global demand plan to evaluate trends across all business units and facilitate meaningful discussion during the monthly SIOP process
• Develop and maintain statistical forecasts based on unconstrained historical sales data, incorporating consensus inputs from Sales and Line of Business leadership
• Actively participate in SIOP Demand Reviews, supporting the formal forecast sign-off and release process to the Supply Planning organization
• Continuously monitor demand performance across the Americas and Asia, providing detailed insights and variance analysis to Sales, Business Leaders, and Business Unit leadership for use in demand reviews and executive SIOP
• Monitor the demand plan performance for Americas and APAC throughout the month to provide detailed input to Sales, Business Leaders, and Business Unit Leaders for use in demand review and SIOP meetings
• Represent the Demand Planning function in regional and global cross-functional initiatives, including New Product Introductions (NPIs), global portfolio rationalization efforts, and long-term commercial and product strategy discussions
• Provide enhanced focus on New Product and Key Product initiatives, ensuring appropriate demand visibility and alignment with commercial objectives
• Create, maintain, and continuously improve Standard Work documentation for regional demand planning processes and supporting systems
• Be responsible for the Tier 1 customer consignment process in the Americas
• Maintaining customer inventory level expectations and driving core communication
• Provide reports and escalations on time to give proper visibility to upper management to act strategically and propose action plans accordingly

Demand Planner

• Manage day-to-day supplier interactions in support of the aftermarket business, serving as a primary point of contact for delivery, performance, and issue resolution.
• Develop, track, and support supplier recovery plans when on-time delivery, quality, or responsiveness targets are not being met.
• Partner closely with Customer Account Managers, operations, and planning teams to address service-related issues and ensure timely support of customer commitments.
• Monitor supplier performance metrics including on-time delivery, lead time adherence, and responsiveness; analyze trends and identify risks to supply continuity.
• Prepare, publish, and present monthly supplier scorecards to support performance reviews and continuous improvement discussions.
• Ensure supplier compliance with Aftermarket Product Support Agreements (PSAs), including contractual commitments, communication expectations, and service-level requirements.
• Support suppliers operating in different time zones by demonstrating schedule flexibility to enable effective communication and timely issue resolution.
• Participate in cross-functional meetings to align supply chain priorities with operational and customer needs.
• Identify opportunities to improve processes, communication flow, and supplier engagement to enhance overall aftermarket execution.

Supply Chain Specialist

• Coordinate with MOD Operations and project supervisors to understand the logistics needs of each project
• Manage workflow and verify production schedules to maintain seamless operations
• Track and promptly resolve shipping errors or damage to ensure efficient field installation schedules
• Review shipment materials before distribution to ensure everything is on schedule
• Collaborate with transportation systems to facilitate prompt pick-ups and deliveries
• Partner with supply chain operations to consistently meet and exceed customer demands
• Track and report on-time delivery rates to management

Logistics Coordinator

• Drive on-time delivery performance by proactively managing supplier commitments and expediting material as needed
• Support day-to-day procurement execution and delivery assurance activities for Pratt & Whitney engine programs
• Build strong relationships with suppliers and internal stakeholders to resolve delivery risks and constraints
• Provide a high level of customer service, ensuring clear communication and responsiveness to program needs
• Partner with cross-functional teams including procurement, quality, engineering, and operations
• Analyze supply chain data to identify risks and implement corrective actions to meet business objectives
• Contribute to continuous improvement initiatives, including development and standardization of processes

Supply Chain Account Specialist

• Support supplier and vendor management activities, including data gathering, documentation tracking, and follow-up on open items.
• Assist with data analysis and reporting related to spend, pricing, service coverage, and supplier performance.
• Maintain and update trackers, dashboards, and reports used for internal reviews and leadership updates.
• Prepare summaries, presentations, and meeting materials, including notes and action-item logs.
• Coordinate with internal partners such as Operations, Finance, Legal, Accounts Payable, and Vendor Operations.
• Contribute to process documentation and continuous improvement initiatives.
• Support ad hoc projects and provide general Supply Chain team support as needed.

Supply Chain Intern

• Establish and operationalize a robust supplier cyber risk & resilience management program to identify, assess, and support resolution of cyber and resilience risks across RTX’s supply chain.
• Identify, implement and maintain processes, methodology, tools and technologies to support supplier cyber risk and resilience management.
• Plan and conduct supplier cyber & resilience assessments, identify risks, document risk assessments in standard report deliverable, and support implementation of risk mitigation strategies.
• Document and manage findings and remediation plans in RTX’s authoritative source of record throughout the entire finding lifecycle.
• Support evaluation of supplier compliance with RTX cybersecurity policies, industry standards, and government regulations (e.g., NIST, CMMC, DFARS).
• Build strong relationships with suppliers to promote cybersecurity best practices and drive continuous improvement in supplier cyber risk management.
• Lead efforts to address supplier-related cybersecurity incidents, including root cause analysis and corrective actions.
• Develop and maintain key performance indicators (KPIs) and dashboards to measure the effectiveness of the supplier cyber risk management program.
• Provide regular status update on program health to Director - Digital Risk.
• Drive supplier and internal awareness programs to enhance understanding of cybersecurity risks and requirements.
• Partner with RTX supply chain, product security, and other relevant teams to align supplier cyber risk management strategies with corporate objectives.
• Partner with cross-functional teams, including IT, Cyber Defense, Internal Audit, Legal, and Compliance, to ensure a cohesive and integrated approach to digital risk management.
• Partner with other GRC functions to drive the development and implementation of risk-based policies and controls to safeguard digital assets and ensure compliance with industry standards and regulations.
• Stay updated on industry trends, regulatory changes, and best practices related to digital risk.
• Must be willing occasionally travel onsite in Dallas, TX or Farmington, CT.

Senior Manager, Digital Supply Chain Risk & Resilience

• Manage the order life cycle from creation through delivery to ensure accurate pricing, terms of sales, lead-times, special pack requirement and inventory availability.
• Analyze, evaluate, and solve for opportunities to improve key service metrics such as pricing, order fill, on time delivery, invoice accuracy, and case fill.
• Communicate with customers by tracking orders and shipments, trouble shooting and responding to all other questions, inquires and complaints in a timely fashion.
• Meet and exceed service level expectations as defined by the customer and sales team.
• Responsible for tracking and reporting supply chain customer compliance and developing processes and business model to mitigate compliance fines.
• Monitor weekly/monthly unit fill rate and on-time delivery performance.
• Research root causes for reliability failures and develop corrective action plans with cross functional supply chain counterparts.
• Identify cost savings opportunities around case pick, full pallet ordering and internal network optimizations.
• Review and manage forecast consumption and supply/demand alignment.
• Proactively lead product allocation and reservations decision making.

Senior Customer Supply Chain Analyst

• Proactively maintain JDA forecasts, analyze data and report findings
• Work cross-functionally with Sales, Channel Marketing, Product and Supply to plan new product transitions, promotional activity, network disaggregation and develop market trend analysis on product and Customer forecasts
• Assist in preparation for monthly Sales and Operations Planning meeting
• Lead or support continuous improvement projects to achieve 99% customer fill rates
• Responsible for Individual Performance Metrics
• Ability to analyze data and report findings.

Senior Demand Planner

• Help manage customer relationship and expectations regarding orders and shipment timing
• Daily order/inventory management for small – medium sized retail partners
• Partnering with SBD Factories and DCs to manage shipping and logistics
• Monitoring production schedules and communicating effectively with stakeholders
• Internal sales reporting and supply pacing to customer expectations
• Maintenance of all order management systems
• Regular communication with internal cross-functional teams
• Daily reporting and analytics on performance
• Internal meetings related to sales order management

• Lead and manage matrix teams responsible for the end-to-end oversight of supply chain activities required for the provision of investigational product.
• Provide consultation on all aspects of investigational product strategies.
• Identify and manage supply chain risk, managing clinical supply budgets.
• Oversee the end-to-end activities and identify potential risks and develop supply strategies.
• Act as a key Global Clinical Supply point of contact for clinical study teams.
• Provide broad consultation on all aspects of clinical drug supply.

Supply Chain Lead, Secondment 12-18 Months

• Uses analytical and quantitative methods to understand, predict, and enhance supply chain processes.
• Assembles data, analyzing performance, identifying problems and developing recommendations which support supply chain planning.
• Monitors supply chain systems including the ERP system, Sourcing & Contracting System and Supplier Management systems.
• Proactively analyzes data sets in support of business requirements and to identify areas of supply chain operations to improve efficiency.
• Investigates complex problems, finds root causes, and develops solutions.
• Responsible for predetermined systems administration support: documentation, user training, upgrade coordination.
• Serves as a Subject Matter Expert (SME) on the systems assigned.
• Independently executes predetermined scripts as part of testing plans associated supply chain system upgrades.
• Assists with change management associated with system and/or process changes.
• Assists in the development and delivery of training materials related to systems and processes.
• Develops ad-hoc and regular supply chain related reports and analysis for Business Partners, stakeholders, peers and management.
• Produces and distributes pre-determined reporting: Supply Chain Metrics Scorecards, SRM Scorecards, Savings Reports, Spend Reports, Contract Reports and Compliance Reports.

Analyst, Supply Chain Strategy, Performance

Supply Chain Account Analyst

• Analyze reagent/analyzer contracts for renegotiation leverage and conversion opportunities
• Evaluate analyzer platform consolidation across 6 CHSLI hospitals
• Review reference laboratory contracts (send-out testing, esoteric testing, genetics)
• Assess blood bank utilization, product wastage, crossmatch ratios
• Conduct POCT program reviews for consolidation and vendor standardization
• Work with Lab Directors, Pathologists, Medical Directors, and Technical Supervisors

Laboratory Supply Chain Manager

• Oversee the Inventory Control team, directing daily cycle counts to ensure warehouse inventory accuracy and strong performance.
• Analyze trends and root causes to reduce variances, partnering with leadership and Corporate Inventory Control to ensure efficient operations.
• Resolve inventory discrepancies, transfer issues and problem orders quickly and effectively.
• Review procedures and best practices to implement recommendations based on companywide standards.
• Serve as the go-to resource for product changes, quality concerns and inventory questions between the warehouse and corporate teams.

Inventory Control Manager

• Joining the newly created Supply Chain Center of Excellence.
• Advanced analytics, planning, and optimization of supply chain operations in a complex aerospace and defense environment.
• Driving efficiency, mitigating risks, and supporting predictive analytics to ensure continuity of supply for critical programs.
• Designing and optimizing PFEP frameworks, and SIOP processes through advanced analytics, modeling, and automation.
• Transforming supply chain data into scalable decision-making systems and supporting Supply Chain executive reporting.
• Standup standardized supply chain dashboards and visual management tools.
• Build data models to analyze and optimize supply chain processes across procurement, planning, logistics, supplier development and strategic sourcing.
• Establish and maintain reporting used in SIOP process in relation to supply.
• Improve shortage visibility tied to revenue, reduce manual reporting, and improve data alignment, while providing predictive analytics to identify and reduce supply risks.
• Develop and maintain component level forecasting models.
• Partner with suppliers and internal stakeholders to improve delivery performance and reduce lead times.
• Identify cost-saving opportunities and support strategic sourcing initiatives.
• Perform spend analysis and support strategic sourcing team activities.
• Develop dashboards and reporting tools to track key performance indicators.
• Ensure compliance with aerospace and defense regulations (e.g., ITAR, FAR/DFARS).
• Support audits and contribute to continuous improvement initiatives (Kaizen, Lean, Six Sigma).
• Mentor junior analysts and support cross-functional project teams.

Supply Chain Analyst

• Lead the global SCBS organization, accountable for the reliability, compliance, and operational performance of clinical supply systems supporting Global Clinical Supply.
• Serve as the single business escalation owner for high‑impact system, data, and process issues, directing triage, decision‑making, and resolution during planned and unplanned events, including releases, outages, and vendor incidents.
• Own business continuity and operational readiness, ensuring validated systems remain fit for purpose through upgrades, migrations, and Digital‑led changes, with clear risk assessment and mitigation strategies.
• Provide quality and inspection leadership, partnering with Quality to ensure deviations, CAPAs, commitments, validation artifacts, and audit responses are complete, accurate, and inspection‑ready.
• Act as the accountable business authority in cross‑functional forums with Digital, Quality, Regulatory, and external vendors, ensuring business requirements, validation expectations, and compliance risks are understood and addressed.
• Translate CSIT leadership direction into execution, including defining go-forward solutions, establishing governance and tracking mechanisms, and preparing executive‑ready summaries, risk assessments, and recommendations.
• Represent SCBS within CSIT leadership, contributing to operational reviews, metrics, planning, engagement actions, and leadership decision‑making forums.
• Drive continuous improvement across SCBS processes, metrics, and system usage to improve efficiency, compliance, and user experience, informed by incident trends and inspection feedback.
• Provide people leadership especially during high‑pressure operational events, coaching leaders, setting priorities, and maintaining clarity, accountability, and psychological safety across the team.

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