Solutions Engineer

• Support the development and execution of ultra-pure water (UPW), wastewater treatment, water reuse, and related utility systems for semiconductor and advanced manufacturing facilities.
• Provide technical leadership during project planning, system integration, commissioning, startup, troubleshooting, and operational optimization activities.
• Develop and implement semiconductor-focused standards, commissioning documentation, and execution methodologies to improve project consistency and delivery effectiveness.
• Collaborate with engineering, operations, construction, and end-user teams to ensure systems are designed for operational efficiency, maintainability, reliability, safety, and long-term scalability.
• Evaluate facility and utility layouts to recommend improvements that enhance operational access, maintenance strategies, constructability, and overall system performance.
• Serve as a technical resource for semiconductor manufacturing requirements, helping internal teams understand industry expectations, design philosophies, operational drivers, and critical utility performance requirements.
• Support factory and utility startup activities, including system turnover, operational readiness, functional testing, performance verification, and ramp support.
• Assist in identifying technology gaps, execution risks, and process improvement opportunities associated with semiconductor water and wastewater systems.
• Participate in the development of technical training materials and educational sessions for both internal personnel and external customers.
• Interface with clients, equipment suppliers, integrators, and project stakeholders to align technical requirements, operational objectives, and project execution strategies.
• Contribute to lessons learned, best practices, and continuous improvement initiatives to strengthen Aquatech’s long-term microelectronics capabilities.

Microelectronics Systems Integration Engineer

• Design and implement scalable integration solutions.
• Translate business and system requirements into technical specifications.
• Support Oracle ERH deployment initiatives.
• Partner with internal teams and external vendors.
• Ensure alignment between business needs and technical execution.
• Identify integration risks early and develop mitigation strategies.
• Ensure data integrity and system reliability throughout implementations.

Senior Integration Engineer

• Support sales teams by consulting on customer needs and designing tailored wireless communication solutions to drive opportunity development
• Deliver technical presentations and demonstrations, including API and Technical Portal capabilities, to address customer inquiries and facilitate informed decision-making
• Design, test, and support API-enabled solutions (e.g., Employee Choice, Technical Portal, client integrations), including hands-on configuration and validation, in partnership with Product Architects and CX teams
• Maintain and update technical expertise through training and certification in wireless technologies, API/integration frameworks, and industry developments
• Collaborate with cross-functional teams to provide feedback, support special projects, and engage in market-level initiatives
• Assist with post-sale support activities including troubleshooting, escalation management, API/integration support, and customer training sessions
• Also responsible for other duties/projects as assigned by business management as needed

Solutions Engineer – Enterprise

• Responsible for Strategy, Architecture, and Innovation, spanning business, application, platform, and data domains
• Interacts with senior business and technology leaders to bridge business needs with technology strategies
• Develops solution and data architecture and resolves complex issues through requirements analysis
• Designs solution architecture for large or complex programs
• Defines and governs data architecture patterns
• Provides architectural leadership for data platforms and ecosystems
• Develops solutions that account for non-functional requirements

Solution Architect – Strategy, Data Architecture

• Own and evolve the end-to-end architecture for the SOLE virtualization platform.
• Define and maintain target-state architecture, reference architectures, and architectural roadmaps for SOLE.
• Lead architecture and design for new SOLE capabilities, services, and integrations.
• Partner with product management, engineering leads, and stakeholders to translate business and engineering needs into clear architectural patterns.
• Serve as the primary architecture point of contact for SOLE.
• Provide technical oversight, guidance, and design review for implementation teams delivering SOLE capabilities.
• Stay hands-on by: Designing and implementing reference implementations, POCs, and critical-path platform components.
• Define and enforce architecture and design governance for SOLE.
• Lead integration and deployment of automation capabilities within CI/CD frameworks.
• Mentor and influence engineers and technical leads across teams.

Staff Solutions Architect – Virtual Cloud Platform

• Define and govern end-to-end architecture for Workday Financials, Accounting Center, and enterprise integration platforms, setting engineering standards for quality, security, and scalability
• Architect and deliver secure, scalable Workday-MuleSoft integrations across Salesforce, RevRec, Vertex, and banking platforms, driving API-led connectivity best practices and integration reliability
• Lead adoption of AI developer tools (Cursor, Copilot, CodeWhisperer) and automation platforms, embedding AI-assisted practices into the engineering workflow and prototyping agentic AI use cases for finance
• Design and operate cloud-native integration infrastructure on AWS and/or GCP, modernizing legacy patterns with event-driven, serverless, and microservices approaches aligned to cloud governance standards
• Mentor engineers through architecture and code reviews, foster a culture of continuous learning and experimentation, and collaborate cross-functionally to deliver end-to-end solutions at scale

Lead Software Engineer – Workday Finance Integrations

• Providing Ethernet and routing expertise to customers during project delivery
• Work in multi-functional teams to provide Ethernet networking expertise
• Crafting and evaluating DevOps automation scripts for network operations
• Implementing tasks related to network configuration and validation for data centers
• Create Methods of Procedure and deployment documents
• Validate network architectures and configs in the lab
• Create network automation scripts
• Interact directly with customers to obtain required information
• Use software tools to validate and monitor network performance
• Create project documents to hand over to the customer
• Travel onsite to the customers' data Centers

Senior Solutions Architect, Ethernet Networking

• Oversee the training and implementation of Client Solutions Manager functions for selected key Clients.
• Maintain and develop strategic relationships with clients, including representing Business Process Solutions at client meetings and acting as a clearinghouse for all client requests.

Senior Manager, Client Solutions

• Act as the primary technical overlay for the solution architecture team, bringing deep GCP expertise to complex pursuits.
• Champion a culture of knowledge sharing by helping CCaaS-focused architects understand the broader Google ecosystem, while learning best practices in CX innovation from them.
• Architect and deploy custom applications and AI agents using Google Cloud native services, including Cloud Run, Cloud Armor, and Compute Engine.
• Serve as the Subject Matter Expert (SME) for quoting and pricing Google Cloud consumption, ensuring accuracy in complex cost modeling for clients.
• Collaborate with the Director of Solution Architecture to design and structure Managed Services offerings, helping sell ongoing support layers alongside professional services.
• Drive the integration of advanced capabilities, such as generative AI and predictive analytics, into TTEC Digital’s solution portfolio.
• Evolve and maintain a set of demo and POC environments to support rapid, robust, and bespoke demonstrations for clients, including enabling teams on how to deliver them.
• Collaborate with senior-level client executives to uncover business and technical needs, translating them into tailored, outcome-driven solutions.

Presales Solutions Architect – Google Cloud

• Own the API & Integrations Platform: Define and steward Nliven's external-facing APIs and integration points- contracts, versioning, authentication and authorization, webhooks and event delivery, idempotency, rate limiting, and observability- so partners and third-party systems can build on us safely and reliably.
• Drive Architectural Modernization: Actively contribute to the decoupling of our monolithic application, designing and implementing new service-oriented architectures that enable independent deployment and team autonomy.
• Elevate Quality and Reliability: Introduce and champion SRE principles, SLOs, and automated quality gates into our development lifecycle to ensure high system reliability- quality is the whole team's responsibility, and you help make that real.
• Be a Force Multiplier for the Team: Serve as a senior technical leader and mentor for engineers, setting technical direction through teaching, reviewing, and pairing rather than top-down mandate.
• Lead Third-Party Integrations: Architect and deliver integrations with external partners (payments, CRM, marketing, identity, partner systems), making them reliable and easy for other engineers to build on.
• Collaborate with Product and Design teams from discovery onward to develop solutions that align with business objectives and deliver high customer value.
• Lead the technical design and architecture of new features and products, making critical decisions about technology stack, system integrations, and architectural patterns.
• Create and maintain comprehensive technical documentation, including system designs, API specifications, and architectural diagrams- with a high bar for external-facing developer documentation.
• Lead and participate in code reviews, ensuring adherence to engineering best practices and supporting our internal open-source model of code stewardship.
• Develop and enforce coding standards, best practices, and design principles across the engineering team.
• Champion shipping in small, complete vertical slices- supported by trunk-based development and feature flags- over large, risky releases.
• Troubleshoot performance bottlenecks and optimize system reliability.
• Stay up to date with emerging technologies, evaluating their potential impact and adoption.
• Contribute to architectural discussions and long-term technical roadmaps.
• Solve complex technical challenges related to performance, scalability, and security.

Staff Software Engineer – Partners & Integrations

• Lead end-to-end delivery coordination across multiple product domains.
• Manage portfolio-level dependencies and execution risks.
• Ensure work progresses efficiently through accountability and transparency across product and tech teams.
• Own release management processes and production readiness activities.
• Manage release schedules and deployment planning and ensure operational readiness prior to production releases.
• Partner with Technology teams to reduce delivery bottlenecks and improve release quality.
• Manage delivery metrics, reporting, and portfolio health indicators.
• Coordinate governance activities including dataset registrations, approvals, and operational reviews.
• Partner with product teams to identify opportunities for AI-enabled delivery.
• Support AI prototyping efforts and experimentation.
• Help establish best practices for AI adoption across Product and Delivery teams and identify opportunities to automate operational activities and improve team effectiveness.
• Communicate portfolio status, risks, and recommendations to senior leadership.
• Translate complex technical concepts into business-friendly communications.
• Lead and develop Product Operations, Scrum Masters, Delivery Leads, and related support functions.
• Coach teams on modern delivery practices and AI-enabled ways of working.

Senior Product Manager – Integrated Loan Solutions

• Lead digital health solutions and laboratory informatics implementation projects, ensuring delivery within scope, timeline, and business objectives.
• Serve as the primary customer contact throughout the project lifecycle and coordinate activities across sales, service, delivery, and implementation teams.
• Partner with customer IT and laboratory stakeholders to support LIS integrations and connectivity initiatives.
• Collaborate on implementations involving laboratory information systems including EPIC Beaker, Cerner, Meditech, Sunquest, Soft, and comparable platforms.
• Support deployment of diagnostic instruments, laboratory automation solutions, middleware applications, and digital health technologies.

Digital Health Solutions Project Manager, Lab Informatics

• Lead or contribute to the resolution of complex incidents that span multiple systems, teams, or technology layers.
• Troubleshoot issues across interconnected environments and help identify the true source of failure.
• Use structured problem-solving methods such as divide-and-conquer, hypothesis testing, and root cause analysis.
• Take end-to-end ownership of problems, partnering with specialists and stakeholders through mitigation, resolution, and follow-up.
• Contribute to blameless postmortems and help translate lessons learned into practical improvements.
• Improve how the team collects data, analyzes incidents, and responds at scale by building repeatable and efficient operational workflows.
• Identify opportunities to reduce manual work through scripting, automation, better tooling, and clearer operational processes.
• Serve as a technical leader and single point of ownership for complex customer issues, coordinating specialists while maintaining clear communication throughout the lifecycle of the problem.
• Mentor other engineers and help strengthen a solution-oriented engineering culture built on learning, collaboration, and continuous improvement.

Complex Solutions Engineer – Engineering Resolution

• Own the full pre-sales technical experience for MSP and enterprise accounts
• Collaborate closely with Account Executives and Sales Leadership to drive channel growth
• Partner with onboarding and Customer Success teams to accelerate time-to-value
• Support the review and alignment of technical content within RFPs and RFIs
• Serve as a strategic voice between Sales and Product
• Build and maintain reusable technical assets
• Represent NinjaOne at MSP and IT channel events

Enterprise Solutions Engineer – MSP

• Define and execute strategies that inspire clients and Influenster Community Members.
• Proactively engage with Sales and Client Success.
• Confidently “sell” services offerings to Clients.
• Facilitate client workshops and sessions, presenting, and walking through our services offerings.
• Manage and properly set expectations with both internal and client stakeholders.
• Advocate on behalf of the Client and your team.
• Manage and drive a portfolio of Campaigns from initiation to close.
• Define and maintain timelines identifying milestones, risks, and mitigation strategies.

Account Manager, Content Activation Solutions

• Define and own the current- and target-state MarTech architecture across data, decisioning, content, activation, and measurement
• Design the orchestration/enrichment layer and business-facing decisioning capability, and the integration patterns that connect them to channels
• Lead build-vs-buy assessments and produce architecture recommendations, reference designs, and decision documentation for leadership alignment
• Establish integration standards, data/API contracts, identity resolution, and governance to reduce fragmentation and duplication
• Partner with engineering and data teams on solution designs, technical reviews, and delivery sequencing
• Ensure architectural decisions meet security, privacy, compliance, scalability, and reliability requirements
• Provide technical leadership and mentorship across MarTech work streams and reduce keyperson and single-platform risk

Senior Solution Architect

• work with some of the most inventive and fast-growing companies
• expand your Workday and leadership skills
• lead Workday projects
• help our clients solve their most complex and critical needs

Senior Consultant II – Digital Solutions, Workday, PM/EL

• Competitively source backhaul circuit spend through RFP, RFI, and RFQ processes
• Draft, negotiate, and execute contractual documents including Master Service Agreements (MSAs), service orders, IRU agreements, dark fiber leases, letter agreements, and purchase orders for high-volume circuit procurement
• Drive sourcing strategies for large-scale, high-volume circuit deployments (1G / 10G / 100G+), balancing total cost of ownership (TCO), speed to deploy, and network resiliency
• Develop and apply financial models comparing lit service vs. dark fiber IRU trade-offs, including NPV, CapEx/OpEx analysis, and long-term cost projections
• Manage a portfolio of 50+ national and regional telecom suppliers through scorecard development, performance management, and quarterly business reviews (QBRs)
• Liaise with network engineering, transport planning, and operations teams to interpret technical specifications — route diversity, latency thresholds, SDI requirements, SRLG constraints — into commercial and financial outcomes
• Lead supplier escalations related to service delivery intervals (SDIs), FOC date jeopardies, outage events, SLA breaches, and billing disputes
• Prepare and present business cases, sourcing strategies, and supplier recommendations for executive review and approval
• Conduct risk assessments across the supplier base, identifying single-source dependencies, geographic concentration risks, and financial viability concerns
• Support sourcing plan management, project status reporting, and supplier issue tracking across nationwide network deployment programs

Technology Sourcing Manager, Cell Site Backhaul Solutions

• Engages in data collection, maintenance, and analysis to support evaluation, assessment, and strategic planning
• Responsible for utilizing strategies and technology to analyze current and historical data
• Designs, develops and maintains interactive Power BI reports, dashboards, and semantic models
• Devises efficient and scalable methods for identifying data patterns and trends
• Performs specialized assignments; solves complex problems and develops non-traditional solutions
• Identifies opportunities to automate manual reporting processes including leveraging approved AI technologies
• Interprets internal/external business environment to understand the relationship between processes and systems
• Recommends best practices to improve processes or services based on data validation, reconciliation, and quality assurance activities
• Design and support ETL processes, data pipelines, and data transformation workflows
• Impacts achievements of customer, operational, project or service objectives
• Uses excellent verbal and written communication skills to communicate difficult concepts
• May lead functional projects with moderate risks and resource requirements

Business Intelligence Architect

• Lead solution design and apply core architecture principles
• Own architecture and technical direction for applications or services
• Collaborate with business stakeholders to shape product vision
• Ensure alignment with enterprise standards and strategic technology direction
• Drive delivery of high-quality solutions through effective governance and coaching

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