Presales Solutions Architect – Google Cloud

TTEC Digital

Google Presales Solution Architect at TTEC Digital, leveraging deep expertise in Google Cloud Platform. Collaborates with teams to enhance customer experience solutions.

Posted 7/23/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $145,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Google Cloud services and solutions architecture, with a strong focus on financial acumen and managed services strategy. Capable of collaborating with cross-functional teams to deliver tailored solutions that meet client needs.

Highest-signal resume keywords

Google Cloud Native ExpertiseFinancial AcumenManaged Services StrategyPre-Sales Technical Specialist ExperienceCloud-First Background

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution ArchitectureCost ModelingCustom Application DevelopmentAI Agent DeploymentPredictive Analytics Integration

Soft Skills

CollaborationKnowledge SharingClient Engagement

Tools & Technologies

Cloud RunCloud ArmorCompute EngineGoogle Customer Engagement Suite

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

CCaaSContact Center TechnologiesCX InnovationManaged Services

Tech Stack

Tools & technologies

CloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Act as the primary technical overlay for the solution architecture team, bringing deep GCP expertise to complex pursuits.
Champion a culture of knowledge sharing by helping CCaaS-focused architects understand the broader Google ecosystem, while learning best practices in CX innovation from them.
Architect and deploy custom applications and AI agents using Google Cloud native services, including Cloud Run, Cloud Armor, and Compute Engine.
Serve as the Subject Matter Expert (SME) for quoting and pricing Google Cloud consumption, ensuring accuracy in complex cost modeling for clients.
Collaborate with the Director of Solution Architecture to design and structure Managed Services offerings, helping sell ongoing support layers alongside professional services.
Drive the integration of advanced capabilities, such as generative AI and predictive analytics, into TTEC Digital’s solution portfolio.
Evolve and maintain a set of demo and POC environments to support rapid, robust, and bespoke demonstrations for clients, including enabling teams on how to deliver them.
Collaborate with senior-level client executives to uncover business and technical needs, translating them into tailored, outcome-driven solutions.

Requirements

What you’ll need

Google Cloud Native Expertise
Financial Acumen
Managed Services Strategy
Experience acting as an overlay or technical specialist within a pre-sales or sales engineering team
A "Cloud-First" background with a strong desire to learn the Google Customer Engagement Suite and broader Contact Center technologies
Proven ability to work remotely and collaborate effectively with cross-functional teams
Bachelor's Degree or equivalent experience.

Benefits

Comp & perks

Medical, dental, vision
tax-advantaged health care accounts
financial and income protection benefits
paid time off (PTO) and wellness time off.