Solutions Engineer

• Develop and maintain thorough understanding of Diagnostic products and service.
• Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day.
• Detailed documentation of all customer and prospect interactions via the online system.
• Transport equipment to customer and prospective customer locations.
• Lift, set-up and demonstrate diagnostic solutions, equipment and features.
• Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”.
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including assisting customers with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services, and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed.
• Work cooperatively with the Diagnostic Technical Specialists to ensure strong customer service and enhance utilization.
• Generate new business and new business leads, including placing instruments in competitor’s accounts, academia and research settings and gathering referrals from existing customers.
• Support billing and collection efforts.
• Ability to safely lift and move 60 lbs.

Diagnostics Solutions Consultant

• Own the API & Integrations Platform: Define and steward Nliven's external-facing APIs and integration points- contracts, versioning, authentication and authorization, webhooks and event delivery, idempotency, rate limiting, and observability- so partners and third-party systems can build on us safely and reliably.
• Drive Architectural Modernization: Actively contribute to the decoupling of our monolithic application, designing and implementing new service-oriented architectures that enable independent deployment and team autonomy.
• Elevate Quality and Reliability: Introduce and champion SRE principles, SLOs, and automated quality gates into our development lifecycle to ensure high system reliability- quality is the whole team's responsibility, and you help make that real.
• Be a Force Multiplier for the Team: Serve as a senior technical leader and mentor for engineers, setting technical direction through teaching, reviewing, and pairing rather than top-down mandate.
• Lead Third-Party Integrations: Architect and deliver integrations with external partners (payments, CRM, marketing, identity, partner systems), making them reliable and easy for other engineers to build on.
• Collaborate with Product and Design teams from discovery onward to develop solutions that align with business objectives and deliver high customer value.
• Lead the technical design and architecture of new features and products, making critical decisions about technology stack, system integrations, and architectural patterns.
• Create and maintain comprehensive technical documentation, including system designs, API specifications, and architectural diagrams- with a high bar for external-facing developer documentation.
• Lead and participate in code reviews, ensuring adherence to engineering best practices and supporting our internal open-source model of code stewardship.
• Develop and enforce coding standards, best practices, and design principles across the engineering team.
• Champion shipping in small, complete vertical slices- supported by trunk-based development and feature flags- over large, risky releases.
• Troubleshoot performance bottlenecks and optimize system reliability.
• Stay up to date with emerging technologies, evaluating their potential impact and adoption.
• Contribute to architectural discussions and long-term technical roadmaps.
• Solve complex technical challenges related to performance, scalability, and security.

Staff Software Engineer – Partners & Integrations

• Utilize best practices and architectural guidelines to build durable, maintainable software that meets business purpose
• Develop, program, and code software solutions and/or process improvements across a wide range of technologies
• Perform data reporting, manipulation, and analysis, utilizing Power BI tools, queries, or other available reporting solutions
• Helps deliver systems in entirety from front end development to infrastructure set up including database, network, and security
• Collaborates with the HRIS team for integrations, upgrades, modifications, enhancements, etc., and participates in issue tracking and resolution for all HRIS systems

HRIS Solutions Developer

• Develop and execute integrated marketing campaigns (digital, email, content, events) across multiple genotyping product and services
• Deliver full-funnel, multichannel campaigns (digital, content, events, email) that support strategic account growth, cross-sell, and upsell objectives - including the development of automated nurture streams to engage prospects and move leads efficiently through the funnel.
• Develop and implement organic social media strategies, including the creation of template LinkedIn posts and guidance to support consistent messaging and engagement across the wider LGC commercial team.
• Support high-impact product launches with tailored go-to-market campaigns, working in close collaboration with Product Management and Commercial teams.
• Planning and organisation of tradeshows and industry events, including logistics, booth preparation, promotions, collateral, and cross-functional coordination to ensure seamless execution. Attending at least one to two events per calendar year.
• Drive new business and expansion through account-based marketing (ABM) strategies tailored to high-priority segments and customer needs.
• Collaborate with Sales and Product Management to ensure messaging, targeting, and timing are fully aligned with business priorities.
• Apply a test-and-learn mindset to campaign development, using experimentation to optimise messaging, channels, and tactics and iterating based on performance insights.
• Manage campaign-related lead imports and perform initial QA checks to ensure leads are routed correctly and follow-up can proceed smoothly - partnering with the Marketing Operations team where needed for system support.
• Collaborate with distribution teams to support growth within indirect channels, ensuring alignment on messaging, targeting, and campaign strategy.
• Collaborate with Sales to develop and deliver sales enablement materials (e.g. sell sheets and follow-up templates) that support effective outreach, improve conversion, and reinforce campaign messaging.
• Proactively build internal and external networks to gather Voice of Customer (VoC) insights and identify Key Opinion Leaders (KOLs) - helping to shape campaign messaging, uncover unmet needs, and strengthen go-to-market strategies.
• Clearly communicate marketing plans, priorities, and campaign outcomes to internal stakeholders through regular updates, dashboards, and presentations - ensuring alignment, transparency, and shared accountability across teams.
• Create high-quality content including application notes, case studies, sales enablement tools, and campaign assets aligned to partner and customer needs.
• Monitor and report on campaign performance (MQLs, conversion rates, ROI), providing insights and recommendations to improve impact.
• Use AI tools and marketing automation platforms to scale execution and enhance targeting, segmentation, and content efficiency.
• Contribute to the continuous improvement of marketing processes, systems, and best practices across the wider team.
• Build strong cross-functional relationships and act as a strategic marketing partner to internal stakeholders.

Growth Marketing Manager – Genotyping Solutions

• Lead enterprise-wide architectural initiatives
• Architect complex enterprise solutions incorporating data, BSS/OSS, and identity management systems
• Provide strategic architectural guidance

Senior Solutions Architect

• Manage, coach, and develop a team of solutions engineers/architects
• Oversee technical discovery, solution design, demos, and proof-of-concepts (POCs) for prospective customers evaluating AI products
• Guide the team in helping customers integrate AI/ML APIs, models, or platforms into their existing systems
• Develop reusable solution architectures, demo environments, and best practices for common AI use cases (e.g., RAG, agents, fine-tuning, automation)
• Partner closely with Sales, Product, Engineering, and Customer Success to align technical solutions with business goals
• Serve as an escalation point for complex technical objections or implementation blockers during the sales cycle
• Build technical training materials and certifications for the solutions engineering team and broader sales org
• Track team performance metrics (POC win rate, time-to-value, deal velocity) and continuously improve pre-sales processes
• Recruit and interview candidates with strong technical and communication skills

Lead AI Hyperspecialist Solutions Engineer

• Design, develop, and test signal processing algorithms, implemented as high-performance high-reliability production code for a medical device
• Collaborate with hardware engineering team on electronics and firmware to support signal processing needs
• Manage signal processing pipelines within Affera software products
• Performance verification and validation of signal processing and computational algorithms
• Analyze bench, preclinical, and clinical data to inform design decisions and verification activities

Principal Signal Processing Engineer – Cardiac Ablation Solutions

• Own and execute the engineering and equipment integration roadmap for acquired manufacturing sites
• Provide technical leadership for manufacturing technologies including grinding, coating, coiling, automation, and custom equipment
• Lead a team of up to 10 cross-functional people and manage a budget up to $5M
• Develop CARs for new capital expenditures and support in-flight capital projects
• Drive definition of integration plans, milestone tracking, issue management, and executive reporting
• Lead the development and standardization of equipment documentation packages aligned with Medtronic engineering standards
• Scoping and execution of OEE, Yield, and other OpEx process improvement programs
• Connect site teams with Manufacturing Technology COEs, Operations Innovation, OU AME teams, and other technical subject matter experts
• Identify core vs non-core technologies and support Make Vs Buy decisions
• Support acquisition, development, deployment, and modernization of manufacturing tooling, equipment and controls systems
• Partner with stakeholders across engineering, operations, quality, facilities, EHS and leadership to identify and mitigate technical integration risks
• Build trusted relationships with site engineering teams and serve as the primary engineering integration partner during transition into Medtronic
• Support enterprise integration efforts by capturing and applying lessons learned to future acquisitions

Manufacturing Integration Engineer

• Participates in the identification, design, development, and implementation of assigned projects
• Assigned projects may be general product delivery, partner integration, or systems related in nature
• Interfaces with internal and external customers to capture requirements, define solution delivery and manage technical discussions
• Responsible for ensuring a successful integration with Elavon products and/or systems

Payment Gateway Solution Engineer

• Developing and implementing PLC/HMI (Programmable Logic Controllers/Human Machine Interface) code, including simulation and process commissioning at customer sites.
• Creating clear and well-structured Functional Specifications and the required PLC/HMI programs working in a team as a contributor or technical lead.
• Partnering with a team of Digital Manufacturing, Hardware, and Industrial IT engineers to deliver comprehensive projects that meet customer requirements.
• Engaging directly with the customer to develop a complete understanding of the customer and their needs and create a Functional Specification of the full deliverable.
• Maintaining customer contact throughout the life of the project and for some time after commissioning.
• Developing the PLC/HMI code in a team environment in a modern software framework.
• Ensuring that quality processes have been followed to deliver zero-defect code to the customer during site installation.
• Working independently as required to deliver solutions in the area of subject matter expertise.
• Providing technical leadership as required, including system-level thinking and problem-solving techniques.
• Working with multiple disciplines and trades while leading the commissioning of projects.
• Up to 50% travel may be required for product lifecycle, trade shows, or other product related travel. A valid driver’s license is required.

Industrial Controls & Systems Integration Engineer

• Manages supply chain planning and operations activities across one or more work areas to support service, inventory, and execution objectives
• Directs short-term planning cycles, operational reviews, and exception management processes to maintain alignment with business needs
• Analyzes performance trends, supply and demand issues, and execution risks to prioritize actions and improve operational outcomes
• Partners with sourcing, logistics, warehouse, customer operations, and other stakeholders to resolve cross-functional issues and maintain continuity
• Establishes reporting routines, process controls, and workflow standards that improve planning accuracy and operational transparency
• Drives continuous improvement initiatives that enhance process efficiency, data quality, and responsiveness across the function
• Manages team priorities, workload distribution, and capability development to support consistent execution and service delivery

Manager, RO Strategy – Solutions

• Designing and optimizing the architecture, systems, and data frameworks that power Global Payments' SMB Marketing ecosystem
• Creating end-to-end marketing solutions for campaign execution
• Managing integration requirements across CRM, marketing automation, CDP, analytics, and other martech data platforms
• Establishing standards for campaign tracking, tagging, and attribution
• Translating business and campaign requirements into detailed technical specifications
• Defining and enforcing standards for data quality, system usage, and integration patterns
• Diagnosing and resolving complex technical issues related to data flow, system integrations, tracking, and lead management

Marketing Solution Architect

• Guide teams in designing cloud-based analytics solutions, including tool selection, architecture decisions, and implementation best practices.
• Support the migration of data mining, auditing, aggregation, validation, ETL/ELT, reconciliation, reporting, and visualization use cases.
• Build and deliver enablement artifacts, including documentation, metadata standards, training materials, and access guidance.
• Proactively identify and remove technical roadblocks to keep migrations moving forward.
• Partner with technology teams to ensure critical data assets are well-managed, reliable, and supported by clear SLAs.
• Contribute to and evolve governance practices for multi-tenant cloud environments, including source control, data quality, and observability.

Data Solutions Consultant

• Build the reporting infrastructure that Finance and Analytics actually trust (revenue dashboards, margin analysis, accrual reporting, audit trails)
• Design and implement ETL/data pipeline integrations between administer and Vultr's data warehouse, analytics tools, and any external ERP systems
• Create the API surface and event contracts that let downstream systems consume administer data reliably
• Build reconciliation tooling so Finance can verify data integrity without filing JIRA tickets
• Work with the domain engineer to ensure reporting needs shape the data model, not the other way around
• Implement data quality monitoring and alerting for critical financial data pipelines
• Own the schema and contract versioning strategy for administer's integration APIs
• Optimize query performance for financial reporting workloads across large datasets

Senior Software Engineer, ERP Platforms – Integration, Reporting

• Build and cultivate technical relationships with customers, acting as their advocate and trusted advisor
• Identify opportunities and define solution options that align with customers’ business priorities and strategic goals
• Collaborate with customers to deliver proof-of-concepts and proof-of-value engagements to showcase Cisco’s solutions
• Develop and execute technical account plans, influencing the overall account strategy
• Drive adoption and successful operation of Cisco solutions by leveraging internal and partner resources

Solutions Engineer – SLED

• Act as a “thought leader” for customers
• Drive innovation in solution delivery capabilities, enterprise delivery methodology and reusable assets
• Provide executive level Business Consulting and Pre-Sales support
• Work hand-in-hand with Sales team on consulting and pre-sales activities
• Advise customers of solution tradeoffs for cost/benefit analysis
• Contribute to NeuraFlash at a leadership level
• Acquire and maintain all applicable CLM Certifications
• Learn software in the CLM or Salesforce space as necessary
• Travel up to 25% for customer projects and company events

Solution Architect, CLM

• Design strategic solutions for our portfolio of corporate applications.
• Partner with experience owners and work with product development teams.
• Implement architecture that enables quality of highly integrated applications.
• Be part of a highly collaborative, cross-functional scrum team.
• Develop and deliver digital solutions that push the limits of continuous improvement and innovation.
• Work with business and IT leadership to develop and maintain product-level roadmaps supporting business and technology strategies.
• Facilitate adherence to architecture standards and patterns.
• Oversee architecture at a program level initiative.
• Define non-functional requirements to ensure scalability, reliability, performance, and maintainability.
• Analyze high-level functional requirements defined by the business.
• Provide direction and clarity for Application Architects.
• Design system integration patterns.
• Provide oversight, governance, and support for federated architecture.
• Ensure Application Architects are in alignment with solutions.
• Identify technical constraints and technical debt.

Senior Principal Enterprise Solution Architect

• Serve as the primary liaison between business teams and the AI platform team
• Embed within a business line to drive delivery of AI use cases
• Translate business needs into technical requirements and solution designs
• Guide implementation of AI solutions leveraging LLMs, RAG, and related technologies
• Provide hands-on technical guidance across architecture, tooling, and platform capabilities
• Unblock and accelerate AI initiatives by resolving access, tooling, and process challenges
• Partner with engineering teams to ensure scalable, secure, and compliant implementations
• Communicate priorities, timelines, and constraints across stakeholders
• Drive adoption of enterprise AI platforms and best practices
• Contribute to standardization and scaling of AI solutions across the organization

AI/ML Enablement Lead Engineer – Solutions

• Acts as the primary relationship manager for assigned trading partners, developing trust and serving as strategic advisor.
• Lead regular client meetings and monthly/quarterly business reviews, developing and presenting data-driven insights and growth recommendations that inform partner strategy.
• Translate partner business needs into technical and operational solutions that align with company capabilities.
• Leverage performance data and market insights to inform client performance strategy and recommendations.
• Identify opportunities for upsell and expansion based on client needs and market trends.
• Partner with Product and Internal cross functional teams to align solutions with partner roadmap and growth strategies.
• Provide actionable recommendations that help partners optimize processes, improve adoption, and achieve business goals.
• Act as a subject matter expert on partner workflows and solution offerings.
• Oversee resolution of partner issues in coordination with Product, Operations, and Technical teams, ensuring alignment with business objectives.
• Represent the “voice of the partner” to internal teams, ensuring feedback informs product and process improvements.
• Collaborate with internal teams in developing scalable tools, templates, and processes to improve partner engagement.
• Build strong, lasting relationships with partners, collaborating cross-functionally with internal teams, including Revenue Cycle Operations, Product, Engineering, and Technical Customer Care.
• Maintain trading partner accounts in Salesforce, ensuring accurate and up-to-date documentation of vendor relationships and operational metrics.

Trading Partner Solutions Manager

• Partner with product, marketing, specialist, technical sales, and customer success teams to ideate and develop new strategic initiatives that drive organizational growth
• Collaborate with account teams to develop strategies that effectively position the Splunk portfolio, ensuring direct impact on customer success
• Leverage AI-powered tools and generative methodologies to build, automate, and scale high-impact technical content assets, accelerating field enablement
• Provide content provisioning automation for the demo platform
• Develop compelling, external-facing presentations that clearly articulate the value proposition of Splunk’s portfolio
• Lead internal webinars and training sessions to up-level the technical proficiency of account teams
• Author technical blog posts for our external site, detailing recent engagements, innovations, or industry developments
• Author code to build and maintain integrations with key Cloud-relevant technologies
• Provide strategic guidance to product teams, proactively identifying issues and collaborating on solutions to improve product quality and direction
• Develop and facilitate deep-dive, hands-on workshops that demonstrate the value of the Splunk Platform, helping to earn and maintain customer technical trust

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