Solutions Engineer

• Demonstrating the value of Idira’s identity security solutions to prospective and current SLED customers.
• Engaging with clients via demos, presentations, meetings and POCs.
• Driving and managing the technology evaluation stage of the sales process alongside the sales team.
• Building and maintaining long-term relationships with public sector organizations.
• Supporting and enabling Idira’s partner network.

Senior Solutions Engineer – Public Sector – SLED

• Technical Leader and expert in the Data Center Solutions specialty to develop and govern standardized cooling reference architectures for AI-focused data center deployments.
• Define system-level topology across liquid cooling, air cooling, plant design, and heat rejection strategies.
• Architect integrated solutions that align thermal systems, electrical constraints, controls philosophy, and operational resilience.
• Establish design guardrails, scalability boundaries, and redundancy strategies.
• Support proof-of-concept testing, performance benchmarking, interoperability validation, and technical demonstrations within the Data Center CoE Innovation Lab in San Diego.
• Lead cross-functional architecture reviews across engineering, product, service, and commercial teams.
• Drive techno-economic trade studies balancing performance, reliability, footprint, manufacturability, and cost.
• Define control philosophy and system orchestration standards across plant equipment and distribution systems.
• Incorporate field performance feedback and commissioning lessons into architecture evolution to make improvements to products.
• Support customer-facing technical discussions with hyperscale, enterprise, and colocation stakeholders.
• Contribute to long-term product and platform strategy alignment.
• Engage selectively with external stakeholders to position Daikin solutions early in design cycles.
• Strong ability to articulate both system-level architecture and product-level technical detail in executive and customer-facing settings.
• Sales-aware mindset with the ability to influence customer design decisions and guide solution alignment.
• Excellent communication skills, emotional intelligence, and executive presence in customer and partner interactions.
• Highly collaborative and effective in cross-functional environments, aligned with CoE team culture.
• Ability to travel to the San Diego Innovation Lab, customer sites, partner facilities, and internal meetings as required.

Data Center Solutions Architect

• Lead the end-to-end deployment and implementation of complex order management solutions for telecommunications customers.
• Serve as a trusted advisor to customers, providing guidance on industry best practices.
• Configure and tailor TransUnion Order Management solutions to meet unique customer environments.
• Own customer relationships throughout implementation.
• Act as a liaison between customers, Product Management, and Account teams.
• Manage multiple concurrent projects or large-scale deployments, balancing priorities.
• Participate in testing, validation, and go-live activities.
• Identify opportunities for optimization, enhancements, and additional value creation.

Senior Solutions Consultant – Order Management, Telecom

• Support our sales team for integration buildouts that support our largest and most critical deals.
• Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy’s, and others.
• Act as a technical escalation point for large or at-risk deals and integration projects.
• Mentor junior Solutions Architects and establish internal best practices and reusable patterns and documentation for integration design.
• Interface directly with customers to collect user requirements and system documentation.
• Evaluate and improve the processes around scoping, documenting, and delivering integration projects.
• Coordinate with executive-level stakeholders internally and externally to ensure alignment on integration priorities.
• Support high-stakes merchants, developers, and partners on integrations projects that are built by them.
• Other duties/responsibilities as necessary.

Lead Solutions Architect

• Lead the strategic vision and technical roadmap for AI initiatives across Banner Health's enterprise
• Collaborate with technology executives and clinical leaders to identify transformative AI opportunities
• Design scalable architecture frameworks that balance innovation with security and compliance
• Mentor cross-functional teams on AI best practices
• Evaluate emerging technologies like generative AI and machine learning models
• Establish governance frameworks for responsible AI deployment
• Translate complex technical concepts into compelling business cases

Technical Solution Architect II

• The Senior PEGA Business Solutions Architect is a hands-on, outcomes-oriented leader who partners with business and technology stakeholders to design, validate, and deliver end-to-end solutions centered on the PEGA platform.
• You will own discovery for high-impact initiatives across claims, servicing, and operations—translating strategy into executable workflows, case lifecycles, and decisioning while ensuring scalability, compliance, and an excellent associate and customer experience.
• The Solutions Architect is responsible for designing and delivering technology solutions that align with Genworth’s business objectives and enterprise architecture standards.
• This role bridges business requirements and technical implementation, ensuring solutions are scalable, secure, and compliant.
• Translate business requirements into technical designs for applications, data, and infrastructure.
• Ensure solutions comply with Genworth’s Architecture Design Framework (ADF) and EA principles.
• Collaborate with Enterprise Architects, Principal Architects, and development teams to maintain consistency and reuse patterns.
• Participate in Architecture Review Board (ARB) processes and prepare solution review documentation.
• Provide technical leadership during solution implementation and integration.
• Lead business architecture for complex programs: process modeling, case/lifecycle design, persona & channel strategy, and data/interface mapping in Pega.
• Facilitate requirements discovery (journey mapping, use cases, BRDs, epics/stories) and align them to Pega capabilities, frameworks, and guardrails.
• Define solution scope, MVPs, and incremental releases; balance business outcomes, operational risk, compliance, and technical constraints.
• Partner with Product Owners, UX, and Pega SSAs/CSAs to translate business rules into decision strategies, DCO assets, and testable acceptance criteria.
• Establish functional designs, mockups, prototypes, and test plans; lead SIT/UAT to validate value realization and readiness for production.
• Coach agile teams and stakeholders on Pega methodology and best practices; mentor other BSAs and evangelize continuous improvement.
• Contribute to platform governance: backlog triage, reuse standards, data quality, and compliance documentation; support audits where needed.
• Support business cases and roadmaps with measurable KPIs (cycle time, STP rate, NIGO reduction, CSAT, operational cost)

Senior Pega Business Solutions Architect

• Work with user groups to solve business problems with available technology including hardware, software, databases, and peripherals.
• Own the architectural vision for complex, multi-system projects, influence technology decision-making processes.
• Collaborate closely with engineering leads, product managers, interoperability and clinical stakeholders, as well as vendor partners.
• Represent the architecture function in governance forums and executive reviews, articulating design rationale and ensuring adherence to enterprise standards.
• Convert high-level architectural blueprints into detailed designs that serve as actionable guides for engineering teams.

• Lead & Grow a High-Performing Architecture Team (People Leadership)
• Provide Technology Leadership / Guidance / Oversight across critical programs and platforms, setting architecture direction, reviewing solutions, and ensuring adherence to standards and guardrails.
• Build and maintain strong Relationship Management with business stakeholders, delivery teams, and technology partners; translate strategy into actionable architecture roadmaps.
• Navigate and resolve Conflict across priorities, constraints, and viewpoints; facilitate outcomes that balance time-to-market, quality, cost, and risk.
• Own Performance Monitoring of your architecture team—set expectations, define measurable outcomes, conduct regular coaching and performance reviews, and recognize achievements (Recognitions).
• Drive Career Development through mentoring, skills planning, certification pathways, and succession planning.
• Champion Process Improvement to streamline architecture engagements, standards, and governance; reduce friction while improving consistency.
• Produce Value Reporting (roadmaps, KPIs, OKRs, cost/benefit narratives) that clearly communicate how architecture accelerates delivery and reduces risk.
• Be a Hands-On Architecture Practitioner & Coach Foster Technology Partnership with engineering, security, operations, and business teams to shape solutions that meet functional and non-functional requirements.
• Demonstrate Deep Technology Expertise in several modern architecture technologies and coach architects on depth vs. breadth.
• Accelerate Technology Innovation / PoC efforts to de-risk decisions and validate solution approaches; cultivate a culture of experimentation with guardrails.
• Own Software Design / Conceptual Architecture deliverables—reference architectures, solution diagrams, sequence flows, NFRs, and decision records.
• Support Work Decomposition / Project Management by shaping epics and features, clarifying dependencies, and aligning architecture runway with delivery plans.

Manager, Solution Architecture

• Design scalable, reusable, and modular solution architectures that can be adopted across multiple products and business domains.
• Apply a range of architectural tools and technologies—including AI and generative AI where appropriate—to meet business, experience, and operational needs.
• Define system interactions, service boundaries, data flows, and integration patterns across the digital ecosystem.
• Promote reuse of platform capabilities and reference architectures to reduce duplication and increase delivery velocity.
• Ensure solutions are secure, resilient, and production‑ready from day one.

Lead Solution Architect

• Lead the Solution Cycle – Collaborate closely with account executives, product specialists, and partners to drive the technical aspects of the sales cycle from discovery to close.
• Understand Institutional Needs – Engage with education institutions to deeply understand their unique challenges and strategic goals, mapping them to Salesforce’s solutions.
• Position Salesforce as a Strategic Partner – Clearly articulate how Salesforce platform and products, including but not limited to Agentforce for Education, align to institutional initiatives.
• Apply Industry and Technical Expertise – Translate education business processes into impactful technology solutions, differentiating Salesforce capabilities to both technical and non-technical stakeholders.
• Support RFP and Proposal Processes – Lead the technical response to RFPs and RFIs, ensuring alignment with institutional priorities and clearly demonstrating Salesforce’s value.
• Collaborate Across Teams – Work effectively with account teams, solution specialists, professional services, and Salesforce partners to align Salesforce solutions with institutional needs.
• Stay Ahead of Industry Trends – Continuously build expertise in education challenges and technology trends, incorporating insights into solution recommendations.
• Achieve Performance Goals – Meet quarterly and annual objectives related to customer engagement, solution development, and revenue contribution (NNAOV).

Lead Account Solution Engineer, Higher Education

• Lead the Solution Cycle – Collaborate closely with account executives, product specialists, and partners to drive the technical aspects of the sales cycle from discovery to close.
• Understand Institutional Needs – Engage with education institutions to deeply understand their unique challenges and strategic goals, mapping them to Salesforce’s solutions.
• Position Salesforce as a Strategic Partner – Clearly articulate how Salesforce platform and products, including but not limited to Agentforce for Education, align to institutional initiatives.
• Prepare, build, and present tailored demonstrations that showcase Salesforce solutions aligned to institutions' strategic and technical goals.
• Apply Industry and Technical Expertise – Translate education business processes into impactful technology solutions, differentiating Salesforce capabilities to both technical and non-technical stakeholders.
• Support RFP and Proposal Processes – Lead the technical response to RFPs and RFIs, ensuring alignment with institutional priorities and clearly demonstrating Salesforce’s value.
• Collaborate Across Teams – Work effectively with account teams, solution specialists, professional services, and Salesforce partners to align Salesforce solutions with institutional needs.
• Stay Ahead of Industry Trends – Continuously build expertise in education challenges and technology trends, incorporating insights into solution recommendations.
• Achieve Performance Goals – Meet quarterly and annual objectives related to customer engagement, solution development, and revenue contribution (NNAOV).
• Invest in Professional Growth – Participate in training, certifications, and mentorship programs to continuously enhance expertise and effectiveness in the role.
• Drive Consumption & Value Realisation - Support consumption and activation efforts — including account QBRs, health checks, and technical workshops — to drive product adoption, NCR, and reduce attrition risk.
• Consumption Estimation & Use Case Scoping - Partner with account teams to define and document use cases, estimate credit consumption, and build consumption plans that set customers up for successful adoption of AI and Data products.
• Agentforce & AI/Data Use Case Expertise - Develop and present Agentforce and Data360 Cloud use cases tailored to education institutions, including POCs, workshops, and technical deep-dives that demonstrate AI-powered transformation for student success and operational efficiency.

Account Solution Engineer – Higher Education

• Implementing cloud solutions across Humana’s IT infrastructure, including integration, maintenance, and support.
• Analyzing complex issues and determining the best technical approach for project components, often with considerable independence.
• Collaborating with stakeholders to evaluate and enhance cloud systems, ensuring optimal performance and scalability.
• Leading rollouts of cloud management platforms and driving continuous improvement through performance evaluations and enhancements.

Senior Cloud Solutions Engineer – Genesys IVR

• People management including coaching and developing a team of Clinical Solutions Specialists
• Clinical strategy and execution which starts with owning the clinical engagement model across the customer journey, ensuring consistent, high-quality demonstrations, training, and adoption support.
• Partnering with sales and the commercial team to support pipeline strategy, deal execution, and regional coverage planning.
• Customer success and adoption leadership collaboration to drive clinical adoption, utilization and value realization.
• Acting as a liaison for cross-functional collaboration and enablement with Product, Engineering, Marketing, and Regulatory/Quality teams.
• Responsible for ensuring compliance and professional standards across the team to include, but not limited to, regulatory and quality standards applicable to medical devices and SaMD.

Clinical Solutions Manager – US East Region

• Serve as the technical lead for Contact Center solutions, with hands‑on ownership of Google CX Agent Studio, Google Cloud Platform (GCP), and integrated CCaaS technologies (e.g., Genesys Cloud)
• Design, implement, and optimize cloud‑based contact center and conversational AI solutions leveraging GCP services, including integrations with Google CX Agent Studio, speech technologies, analytics, and AI/ML capabilities
• Provide technical leadership and mentorship to developers and engineers, ensuring adherence to enterprise architecture standards, security, reliability, and scalability best practices
• Partner with business analysts, solution architects, and product owners to translate business requirements into end‑to‑end technical designs and implementations across cloud and SaaS platforms
• Lead development and configuration efforts for omnichannel capabilities, including voice, chat, routing, authentication, analytics, and automation, across Google‑based and vendor platforms
• Drive platform modernization initiatives and migrations (e.g., Nuance migration) with a focus on cloud‑native and GCP‑optimized architectures
• Evaluate, design, and execute Proofs of Concept (POCs), pilots, and solution validations on Google CX Agent Studio, GCP, and related SaaS platforms
• Identify optimization opportunities across performance, latency, cost, and operability; provide actionable recommendations and drive implementation
• Collaborate closely with platform vendors (Google, Genesys, and others) to resolve complex technical issues, influence product roadmaps, and ensure successful adoption of new capabilities
• Participate in Agile ceremonies (sprint planning, demos, retrospectives) while ensuring high‑quality engineering execution and delivery outcomes

Senior Cloud Solutions Engineer – Contact Center

• Discovering Customer Requirements: Diagnose technical and business pain, confirm root causes and negative consequences. Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes. Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams.
• Validating Solution Fit: Lead workshops, trials, or POCs to validate solution fit with business objectives. Position competitive advantages to influence trial success criteria. Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes. Support technical aspects of credit sizing estimates.
• Customer Onboarding and Growth: Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement. Identify and drive opportunities for upselling and expansion, ensuring customers realize value by increasing platform consumption through new workloads and groups. Cultivate trusted advisor relationships with customers through cadences to set up technical infrastructure, rapidly achieve first value, and create long term customer engagement. Monitor adoption dashboards for key success indicators, proactively driving consumption upward, and ensuring the timely resolution of issues.
• Marketing and Thought Leadership: Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges. Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence.
• Product Feedback & Improvement: Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs. Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams.

Solution Architect

• Assists in the creation of customers “as is” process maps documenting all the current company processes, terminology, tools in use, responsible parties, and other pertinent information
• Participate in workshops to collect client data and document configuration needs for the project: client roles, job responsibilities, processes
• Documents necessary field information (drop down, free form, type info needed, field restrictions)
• Partners with Sales to develop PLM business opportunities and participate in marketing events and other related activities to generate business opportunities
• Identifies, assesses, and manages resolution of issues
• Executes PLM system implementation delivery tasks (configuration, scripting, rollout, testing, etc.)

Senior Solutions Consultant – PLM

• Supports development and execution of cloud implementation strategy within organization's existing IT infrastructure.
• Implements organization's cloud strategy from a technical perspective, including design, planning, integration, maintenance and support of cloud architecture.
• Works with stakeholders to evaluate cloud systems and identify appropriate solutions.
• Collaborates with product managers and engineers to develop specifications for new cloud based products/services.
• Drives the roll-out of cloud management platforms, evaluates its performance and implements enhancements.

• Own the end-to-end lifecycle of Enterprise and Wholesale B2B products, from concept through launch and ongoing optimization
• Identify market opportunities across the full B2B portfolio, including fiber-based solutions such as DIA, Metro-E, Wavelengths, Backhaul, Dark Fiber and custom connectivity
• Define product roadmaps aligned with company growth objectives and network capabilities
• Translate customer and market requirements into clear product definitions and pricing models and service specifications
• Conduct market research and competitive analysis
• Engage directly with enterprise customers, carriers, hyperscalers, and partners
• Support strategic customer engagements and RFP responses
• Develop business cases and pricing strategies
• Ensure products meet revenue and margin targets
• Monitor product performance and lifecycle health
• Serve as the primary liaison between Sales, Engineering, Operations, Marketing, and IT
• Ensure feasibility and scalability of products
• Lead product launches and sales enablement
• Act as a subject matter expert for complex deals
• Define service standards and SLAs
• Track KPIs and drive continuous improvement

Product Solutions Manager

• Oversee public cloud engineering and operations for the CenterWell Home Health subsidiary of Humana
• Implement the technical foundation for a variety of IaaS and PaaS services in public cloud service providers
• Collaborate with product managers and engineers to develop specifications for new cloud-based products/services
• Drive the roll-out of cloud management platforms, evaluate performance, and implement enhancements
• Advise executives to develop functional strategies on significant matters

Lead Cloud Solutions Engineer

• Lead the design and implementation of Oracle ERP Cloud Financials solutions along with other Finance platforms, ensuring alignment with business objectives and best practices.
• Collaborate with business partners to gather requirements, conduct workshops, and develop functional specifications.
• Analyze business processes related to finance and project accounting and recommend improvements leveraging Oracle ERP capabilities.
• Conduct fit-gap analysis and develop solution architectures and end-to-end design documentation.
• Oversee or perform technical development including data migration (FBDI, ADFdi, HDL), integrations (OIC, PaaS, VBCS), extensions, and financial interfaces.
• Review and validate functional design documents (FDDs), technical design documents (TDDs), process flows, and integration specifications.
• Develop and support reporting solutions using OTBI, BI Publisher, and data models.
• Troubleshoot and resolve issues across both functional and technical domains throughout the project lifecycle (design, build, test, deploy, and stabilize).
• Communicate effectively with business and IT stakeholders to ensure solution quality and stakeholder alignment.
• Apply AI use cases to Finance, including Accounts Payable, Accounts Receivable, financial close, and analytics.
• Support and enable AI-driven automation, including the implementation and integration of chatbots, GenAI, Copilots, Natural Language Processing (NLP), and analytics automation in Oracle ERP solutions.

See all jobs on JobTailor

Senior Solutions Engineer – Public Sector – SLED

Data Center Solutions Architect

Senior Solutions Consultant – Order Management, Telecom

Lead Solutions Architect

Technical Solution Architect II

Senior Pega Business Solutions Architect

Lead Solutions Architect

Manager, Solution Architecture

Lead Solution Architect

Lead Account Solution Engineer, Higher Education

Account Solution Engineer – Higher Education

Senior Cloud Solutions Engineer – Genesys IVR

Clinical Solutions Manager – US East Region

Senior Cloud Solutions Engineer – Contact Center

Solution Architect

Senior Solutions Consultant – PLM

Senior Cloud Solutions Engineer – Genesys IVR

Product Solutions Manager

Lead Cloud Solutions Engineer

Lead Cloud Finance Solutions Architect