Solutions Engineer

• Design and implement scalable integration solutions.
• Translate business and system requirements into technical specifications.
• Support Oracle ERH deployment initiatives.
• Partner with internal teams and external vendors.
• Ensure alignment between business needs and technical execution.
• Identify integration risks early and develop mitigation strategies.
• Ensure data integrity and system reliability throughout implementations.

Senior Integration Engineer

• Lead the end-to-end deployment and implementation of complex order management solutions for telecommunications customers, ensuring alignment with business requirements and successful delivery.
• Serve as a trusted advisor to customers, providing guidance on industry best practices for Access and Voice service ordering and system utilization.
• Configure and tailor TransUnion Order Management solutions to meet unique customer environments and business needs.
• Own customer relationships throughout implementation, including leading project kickoff calls, facilitating weekly status updates, and driving delivery milestones.
• Act as a liaison between customers, Product Management, and Account teams to manage enhancements, prioritize needs, and align solutions with product capabilities.
• Manage multiple concurrent projects or large-scale deployments, balancing priorities across customers, timelines, and internal stakeholders.
• Participate in testing, validation, and go-live activities to ensure seamless transitions and successful solution adoption.
• Identify opportunities for optimization, enhancements, and additional value creation to support customer success and business growth.
• Contribute to internal knowledge sharing and continuous improvement initiatives across processes, tools, and delivery approaches.
• Maintain a deep understanding of customer workflows, upstream/downstream impacts, and system functionality to drive informed decision-making.
• Travel may be required to support customer engagements and internal collaboration at TransUnion offices.

Solutions Consultant

• Designing and optimizing the architecture, systems, and data frameworks that power Global Payments' SMB Marketing ecosystem
• Creating end-to-end marketing solutions for campaign execution
• Managing integration requirements across CRM, marketing automation, CDP, analytics, and other martech data platforms
• Establishing standards for campaign tracking, tagging, and attribution
• Translating business and campaign requirements into detailed technical specifications
• Defining and enforcing standards for data quality, system usage, and integration patterns
• Diagnosing and resolving complex technical issues related to data flow, system integrations, tracking, and lead management

Marketing Solution Architect

• Build the reporting infrastructure that Finance and Analytics actually trust (revenue dashboards, margin analysis, accrual reporting, audit trails)
• Design and implement ETL/data pipeline integrations between administer and Vultr's data warehouse, analytics tools, and any external ERP systems
• Create the API surface and event contracts that let downstream systems consume administer data reliably
• Build reconciliation tooling so Finance can verify data integrity without filing JIRA tickets
• Work with the domain engineer to ensure reporting needs shape the data model, not the other way around
• Implement data quality monitoring and alerting for critical financial data pipelines
• Own the schema and contract versioning strategy for administer's integration APIs
• Optimize query performance for financial reporting workloads across large datasets

Senior Software Engineer, ERP Platforms – Integration, Reporting

• Support our sales team for custom integration build outs for large merchants.
• Researching upstream APIs and systems, and building ERDs (entity relationship diagrams), including field mapping.
• Build RFPs (request for proposal) for custom work needed for customers to send to SI partners.
• Work hand-in-hand with the partnerships team across new general-purpose integrations, collect feedback, and translate it back to developers for roll out across our existing and future customer base.
• Interface directly with customers to collect user requirements and system documentation.
• Project managing integrations alongside our SI partners, including keeping internal stakeholders well informed.
• Leverage resources available - SI (systems integrator) partners, internal ShipBob engineers, technical support, and sales engineering - to get projects done on time and on budget.
• Ensure quality recommendations on architecture by building intimacy with upstream systems (e.g. Netsuite) and ShipBob’s API.
• Other duties/responsibilities as necessary.

Solutions Architect I

• Lead the design and development of enterprise-level technical solutions across applications, systems, and infrastructure.
• Translate business and mission needs into technical architectures, ensuring alignment with federal IT strategy, security, and compliance requirements.
• Evaluate, recommend, and implement modern technologies including cloud platforms, COTS/GOTS solutions, and open-source tools.
• Create architectural diagrams, design specifications, and implementation roadmaps.
• Guide full lifecycle solution delivery, including requirements analysis, system design, development, testing, deployment, and sustainment.
• Provide hands-on support in migrating legacy applications to cloud or hybrid environments.
• Ensure compliance with federal cybersecurity, accessibility (Section 508), and records management requirements.
• Collaborate with development, security, and operations teams in Agile/DevSecOps environments.
• Conduct trade-off analyses, proof-of-concepts, and technology assessments to support decision-making.
• Present architecture strategies and technical recommendations to senior federal leadership and oversight bodies.
• Mentor technical teams and provide best practices for system integration, performance optimization, and scalability.

Solutions Architect

• Responsible for designing the end-to-end architecture for the modernized website platform including CMS, cloud infrastructure, integrations, AI capabilities, and security architecture.
• Design website architecture.
• Design cloud infrastructure and integrations.
• Lead migration strategy.
• Define CMS architecture.
• Lead API and iframe integration architecture.
• Ensure scalability and disaster recovery.
• Support future Operations Testing Platform architecture.

Senior Solution Architect

• Assists with developing, monitoring, and maintaining interface connections and data transformations across healthcare systems and applications
• Participates in system analysis, design, configuration, documentation, testing, and integration activities utilizing knowledge of HL7, FHIR, APIs, HIPAA, EMR/EHR systems, and clinical workflows
• Provides technical support during and after implementation activities while developing foundational integration engineering skills
• Assists with the design, development, maintenance, and support of integration engine technologies, HL7 interfaces, Epic Bridges interfaces, FHIR APIs, and related integrations
• Participates in interface lifecycle activities including requirements gathering, testing, upgrades, deployments, and maintenance activities
• Performs basic troubleshooting of interfaces, applications, servers, and integration technologies utilizing logs, debugging tools, and established procedures
• Participates in interface design, unit testing, integration testing, and implementation activities with guidance from senior team members
• Develops working knowledge of assigned applications, integration technologies, development tools, and support processes
• Assists with issue resolution, documentation, change management activities, and project assignments under supervision
• Assists with analysis of client business needs and identification of opportunities to improve interface functionality and operational efficiency
• Supports compliance with HIPAA requirements and accurate transmission of protected health information between systems
• Participates in 24x7 on-call rotation with supervision

Integration Engineer I

• Responsible for designing, implementing, and sustaining Identity Governance & Administration (IGA) solutions across the organization.
• Translate architectural strategy, reference designs, and governance models into scalable, supportable, and operational IGA implementations.
• Serve as the authoritative engineering lead for the IGA platform.
• Ensure engineering solutions align with enterprise architecture, standards, and reference patterns while remaining scalable, supportable, and operationally sound.
• Lead implementation of identity lifecycle and governance capabilities, including joiner/mover/leaver workflows, birthright access, certifications, access requests, RBAC/ABAC, and separation-of-duties controls.
• Translate regulatory, audit, and risk requirements into enforceable technical controls and consistent implementation practices.
• Lead engineering for integrations across HR systems, directories, cloud platforms, and enterprise applications.

Lead IGA Solutions Engineer

• Serve customers who protect, serve, and educate their citizens
• Understand unique business and technical needs of SLED customers
• Cover a variety of verticals including K12, Higher Education, and local governments
• Design and implement solutions to enable customers to serve their constituents
• Work alongside partners, architecture teams, and CX organization for solution adoption
• Establish partnership with Account Manager to drive pipeline
• Build and maintain relationships by conducting regular meetings

Solutions Engineer – SLED

• Conduct business process discovery workshops
• Identify opportunities to: Reduce labor costs, Automate repetitive tasks, Improve operational efficiency, Enhance decision-making, Develop AI roadmaps and implementation plans
• Perform AI readiness assessments
• Provide executive-level recommendations and ROI analysis
• Assist sales and engineering teams with AI opportunity identification and solution scoping
• Design and deploy: AI knowledge assistants, Business intelligence assistants, Workflow automation solutions, Microsoft Copilot environments, AI governance frameworks
• Oversee testing, deployment, and solution adoption
• Act as a trusted advisor for AI initiatives
• Provide ongoing strategic guidance regarding AI adoption

Senior AI Solutions Consultant

• Demonstrating the value of Idira’s identity security solutions to prospective and current SLED customers.
• Engaging with clients via demos, presentations, meetings and POCs.
• Driving and managing the technology evaluation stage of the sales process alongside the sales team.
• Building and maintaining long-term relationships with public sector organizations.
• Supporting and enabling Idira’s partner network.

Senior Solutions Engineer – Public Sector – SLED

• Technical Leader and expert in the Data Center Solutions specialty to develop and govern standardized cooling reference architectures for AI-focused data center deployments.
• Define system-level topology across liquid cooling, air cooling, plant design, and heat rejection strategies.
• Architect integrated solutions that align thermal systems, electrical constraints, controls philosophy, and operational resilience.
• Establish design guardrails, scalability boundaries, and redundancy strategies.
• Support proof-of-concept testing, performance benchmarking, interoperability validation, and technical demonstrations within the Data Center CoE Innovation Lab in San Diego.
• Lead cross-functional architecture reviews across engineering, product, service, and commercial teams.
• Drive techno-economic trade studies balancing performance, reliability, footprint, manufacturability, and cost.
• Define control philosophy and system orchestration standards across plant equipment and distribution systems.
• Incorporate field performance feedback and commissioning lessons into architecture evolution to make improvements to products.
• Support customer-facing technical discussions with hyperscale, enterprise, and colocation stakeholders.
• Contribute to long-term product and platform strategy alignment.
• Engage selectively with external stakeholders to position Daikin solutions early in design cycles.
• Strong ability to articulate both system-level architecture and product-level technical detail in executive and customer-facing settings.
• Sales-aware mindset with the ability to influence customer design decisions and guide solution alignment.
• Excellent communication skills, emotional intelligence, and executive presence in customer and partner interactions.
• Highly collaborative and effective in cross-functional environments, aligned with CoE team culture.
• Ability to travel to the San Diego Innovation Lab, customer sites, partner facilities, and internal meetings as required.

Data Center Solutions Architect

• Lead the end-to-end deployment and implementation of complex order management solutions for telecommunications customers.
• Serve as a trusted advisor to customers, providing guidance on industry best practices.
• Configure and tailor TransUnion Order Management solutions to meet unique customer environments.
• Own customer relationships throughout implementation.
• Act as a liaison between customers, Product Management, and Account teams.
• Manage multiple concurrent projects or large-scale deployments, balancing priorities.
• Participate in testing, validation, and go-live activities.
• Identify opportunities for optimization, enhancements, and additional value creation.

Senior Solutions Consultant – Order Management, Telecom

• Support our sales team for integration buildouts that support our largest and most critical deals.
• Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy’s, and others.
• Act as a technical escalation point for large or at-risk deals and integration projects.
• Mentor junior Solutions Architects and establish internal best practices and reusable patterns and documentation for integration design.
• Interface directly with customers to collect user requirements and system documentation.
• Evaluate and improve the processes around scoping, documenting, and delivering integration projects.
• Coordinate with executive-level stakeholders internally and externally to ensure alignment on integration priorities.
• Support high-stakes merchants, developers, and partners on integrations projects that are built by them.
• Other duties/responsibilities as necessary.

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