Senior Solutions Consultant – Order Management, Telecom

TransUnion

Senior Solutions Consultant leading complex order management implementations for telecommunications clients at TransUnion. Ensuring successful delivery, optimization, and ongoing customer satisfaction.

Posted 6/10/2026full-timeReston • Kentucky, Virginia • 🇺🇸 United StatesSenior💰 $126,700 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the end-to-end deployment and implementation of complex order management solutions for telecommunications customers.
Serve as a trusted advisor to customers, providing guidance on industry best practices.
Configure and tailor TransUnion Order Management solutions to meet unique customer environments.
Own customer relationships throughout implementation.
Act as a liaison between customers, Product Management, and Account teams.
Manage multiple concurrent projects or large-scale deployments, balancing priorities.
Participate in testing, validation, and go-live activities.
Identify opportunities for optimization, enhancements, and additional value creation.

Requirements

What you’ll need

10+ years of experience in telecommunications, specifically within Access Services, Local Services, and/or Number Portability, with direct application to order management solutions.
Demonstrated experience leading customer-facing implementations or deployments of complex software solutions.
Strong functional understanding of order management systems and workflows.
Proven ability to manage customer relationships and lead structured engagements.
Experience working within cross-functional environments, partnering with Product, Sales, and customer stakeholders.

Benefits

Comp & perks

Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
Company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
Opt into a legal plan, pet insurance, and travel accident coverage.
Adoption assistance and fertility planning coverage to caregiver support.
Access Dependent Care FSA for possibility of an employer match and up to 12 weeks of paid parental leave.
Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
Tuition reimbursement, flexible time off for exempt employees, paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

order management solutionssoftware implementationsproject managementtestingvalidationgo-live activitiesoptimizationenhancements

Soft Skills

customer relationship managementtrusted advisorguidanceliaisonbalancing prioritiesleading engagements