Solutions Engineer

• Collaborating on acquiring and enabling new Wireless Connectivity Partners (WCP)
• Driving growth across Fixed Wireless Access (FWA) and IoT
• Building and scaling a repeatable acquisition engine
• Partnering with both internal and external teams
• Ensuring solutions meet partners and customer’s needs
• Shaping innovative solutions that address customer needs
• Driving partner-led growth by identifying and closing opportunities
• Interfacing directly with clients to provide sales & support
• Handling a budget to 100% versus the plan
• Providing timely market information and feedback
• Establishing operating rigor and structure
• Partnering cross-functionally with sales, engineering, legal, and contracts
• Creating partner monetization strategies
• Engaging with senior leaders and field teams
• Presenting at executive meetings, customer demos, and trade shows

Principal Connected-Solutions Architect

• Support our sales team for integration buildouts that support our largest and most critical deals.
• Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy’s, and others.
• Act as a technical escalation point for large or at-risk deals and integration projects.
• Mentor junior Solutions Architects and establish internal best practices and reusable patterns and documentation for integration design.
• Interface directly with customers to collect user requirements and system documentation.
• Evaluate and improve the processes around scoping, documenting, and delivering integration projects.
• Coordinate with executive-level stakeholders internally and externally to ensure alignment on integration priorities.
• Support high-stakes merchants, developers, and partners on integrations projects that are built by them.
• Other duties/responsibilities as necessary.

Lead Solutions Architect

• Partner with sales and success to deliver technical presentations
• Design, develop, deploy and manage customer-specific proof of value (PoV) projects
• Build custom reports and dynamic dashboards for management teams
• Assist with functional and technical elements of RFPs
• Stay current on new feature releases and maintain updated demo spaces

Strategic Solutions Engineer

• Lead the strategic vision and technical roadmap for AI initiatives across Banner Health's enterprise
• Collaborate with technology executives and clinical leaders to identify transformative AI opportunities
• Design scalable architecture frameworks that balance innovation with security and compliance
• Mentor cross-functional teams on AI best practices
• Evaluate emerging technologies like generative AI and machine learning models
• Establish governance frameworks for responsible AI deployment
• Translate complex technical concepts into compelling business cases

Technical Solution Architect II

• Design and guide technology solutions that align business goals with scalable, secure, and sustainable architectures.
• Create and maintain operating procedures and technical documentation for new and existing processes, policies, and strategy.
• Participate in project teams that are either directly associated with MarTech and CRM technology or that use data from these systems.
• Assist with periodic IT security and user access for all MarTech and CRM systems as required.
• Review application demands for impact on existing configuration and identify opportunities via change management processes, inclusive of system and user acceptance testing, user training, and support documentation.
• Manage optimization related to security and data integrity for the applications and integrations.
• Work with IT and business users to identify new strategies and IT procedures to increase efficiency and enhance workflow.
• Communicate effectively and professionally, both verbally and in writing.
• Strategic thinker with ability to balance long‑term vision and short‑term execution.
• Ability to prioritize effectively and escalate conflicts when needed.
• Highly collaborative, outcome‑driven, and comfortable managing ambiguity.
• Ability to work with large teams and a variety of people, including team members, management team members, IT and business users.

Senior Solution Architect, MarTech

• Implement MAWM technical configuration controls, extend MAWM functionality, support MAWM production as well as integrate Manhattan with other systems (Host, MHE, 3rd Party systems etc.)
• Leverage programming skills to design and implement efficient and reliable digital solutions.
• Write code, develop software components, and implement functionalities according to project requirements.
• Collaborate with the development team and other stakeholders to design and define the technical architecture and infrastructure required for the digital solutions.
• Contribute to technical discussions, propose design patterns, and make architectural decisions to ensure scalability, performance, and maintainability.
• Test own code and participates in the overall quality assurance process.
• Write and execute unit tests, conduct code reviews, debug, and troubleshoot issues to ensure the reliability and stability of digital solutions.
• Participate in agile or other development methodologies, attend meetings, and contribute to project planning and progress tracking.
• Create and maintain technical documentation, including system designs, specifications, user guides, and other relevant documentation.
• Seek opportunities for professional development and growth, such as attending conferences, taking online courses, or participating in relevant training programs.

Senior Solutions Engineer – Manhattan Active Warehouse Management

• Own the end-to-end technical implementation for strategic clients, from initial data ingestion to complex group configurations in the Syndio platform.
• Use advanced AI prompt engineering to navigate product exceptions and architect creative solutions for unique client edge cases that 'out of the box' features don't yet cover.
• Ensure the platform isn't just 'live'; it’s embedded. You will design configurations that make Syndio an indispensable part of a client’s daily HR and compensation workflow.
• Work with modern integration tools and help migrate existing clients to our new, high-scale Implementation Platform.
• Provide direct feedback to the Core Engineering and Product Teams and in some cases directly build the core product to help shape.

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