Sales Operations Manager

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Head of Sales Enablement

• Serve as the primary owner for urgent, complex escalations, prioritizing issues across multiple teams and competing priorities
• Quickly assess situations, identify root causes, and engage the appropriate subject matter experts and leaders to drive timely resolution
• Create dynamic reports & dashboards in SalesForce and Tableau to support the North America Sales organization
• Conduct ad-hoc analyses and provide insights to North America Sales leadership
• Collaborate with internal stakeholders to understand key business objectives and create analyses to measure and track results
• Work with the Sales & Category teams to execute on selling strategies
• Support the business with order creation for Sales samples and marketing needs
• Develop and implement actionable plans to identify and resolve data discrepancies
• Build and execute sales targets, compensation, and commissions for the Sales team

Sales Operations Analyst

• Enhance partner operations, ensuring partner managers and sales teams maximize revenue.
• Concentrate on optimizing sales efficiency and effectiveness with strategic consultation, project management, and tactical support.
• Spearhead multiple strategic initiatives in collaboration with GTM leaders across departments.
• Address tactical needs to ensure seamless integration and support for partner strategies.
• Work with established Sales Operations team for optimal results.
• Partner with team members to recommend, prioritize, and manage strategic revenue-enabling initiatives.
• Diagnose sales system inefficiencies and deliver solutions to enhance partnership motion.
• Drive projects to completion ensuring quality and adoption.
• Simplify processes through automation and implement new tools.
• Provide front-line support to partner teams by responding to sales support tickets and requests.
• Manage sales tech stack including implementation and optimization.

• Track, analyze, and interpret key sales metrics such as conversion rates, revenue, pipeline health, close rates, and attachment rates
• Identify trends, performance gaps, and opportunities for improvement
• Build, maintain, and enhance dashboards and performance reporting
• Deliver clear, actionable insights to sales leadership to drive informed decisions
• Partner with leadership to execute sales strategies and performance initiatives
• Support the rollout of campaigns, promotions, and product launches
• Evaluate and improve sales processes and workflows to increase efficiency
• Ensure incentives align with business priorities such as revenue growth

Sales Performance Manager

• Serve as the primary Sales Operations partner for Urology commercial and sales leadership, providing data-driven insights and operational support.
• Attend Urology leadership meetings to deliver performance updates, trends, and strategic analysis.
• Identify opportunities to enhance data, reporting, and analytics capabilities across the Prenatal organization.
• Access, analyze, and integrate data from multiple sources to support operational recommendations.
• Build, automate, and maintain reporting tools and dashboards using Salesforce (SFDC), Looker, and other technologies.
• Conduct ad hoc analysis to investigate business challenges, uncover growth opportunities, and support leadership decision-making.
• Evaluate initiative and program performance (volume, revenue, and adoption) and communicate insights that drive commercial strategy.
• Partner with the Data & Analytics team to ensure data quality, accuracy, and consistency across systems.
• Support the development of incentive compensation structures by providing performance analysis and scenario modeling.
• Collaborate with Sales Enablement to optimize Salesforce workflows and data inputs that improve reporting and analysis.
• Maintain and enhance sales dashboards that deliver timely, actionable insights to field representatives and sales managers.

Sales Operations Manager – Urology

• Design and own a structured 30/60/90 onboarding program for new sales reps and account managers
• Build clear milestones, certifications, and ramp tracking that give managers visibility into new hire progress
• Establish a consistent framework for how RevTrak runs discovery, demos, and qualification across the team
• Build playbooks for key selling scenarios: competitive objections, multi-stakeholder deals, and district finance buyer conversations
• Partner with sales leadership to ensure methodology is coached and reinforced, not just documented
• Build the scaffolding that makes managers better coaches — call scorecards, structured 1:1 frameworks, and call review cadences
• Develop onboarding, expansion, and renewal playbooks for our five account managers
• Ensure CS has the skills and materials to drive retention conversations and identify expansion opportunities early
• Act as the traffic controller for existing sales and marketing content — ensuring reps can find and use what already exists, and partnering with Product Marketing to develop net-new materials where gaps exist
• Build a reliable field feedback loop that surfaces what’s working and what’s breaking back to Product Marketing and product

Sales Enablement Manager

• Serve as the primary Sales Operations partner for Prenatal Leadership, providing data-driven insights and operational support.
• Attend Prenatal leadership meetings to deliver performance updates, trends, and strategic analysis.
• Identify opportunities to enhance data, reporting, and analytics capabilities across the Prenatal organization.
• Access, analyze, and integrate data from multiple sources to support operational recommendations.
• Build, automate, and maintain reporting tools and dashboards using Salesforce (SFDC), Looker, and other technologies.
• Conduct ad hoc analysis to investigate business challenges, uncover growth opportunities, and support leadership decision-making.
• Evaluate initiative and program performance (volume, revenue, and adoption) and communicate insights that drive commercial strategy.
• Partner with the Data & Analytics team to ensure data quality, accuracy, and consistency across systems.
• Support the development of incentive compensation structures by providing performance analysis and scenario modeling.
• Collaborate with Sales Enablement to optimize Salesforce workflows and data inputs that improve reporting and analysis.
• Maintain and enhance sales dashboards that deliver timely, actionable insights to field representatives and sales managers.

Sales Operations Manager – Prenatal

• Drive sales performance, opportunity qualification, pipeline acceleration, and forecasting accuracy across individual contributors and sales leadership by leading the design and execution of core commercial methodologies.
• Architect and facilitate structured deal and opportunity review cadences with sales leadership, reinforcing deal qualification frameworks and advanced decision methodologies to improve sales velocity and win rates.
• Working in partnership with Sales Operations, drive enablement and execution aimed at improving forecasting rigor and accuracy, leveraging data and systems to ensure adherence to standard sales stages and pipeline health metrics.
• Partner with Commercial Excellence to ensure sales teams adopt and leverage the content, processes, and tools necessary to support consistent execution throughout the sales process.
• Analyze qualitative and quantitative sales data (e.g., pipeline coverage, conversion rates, deal velocity) to identify performance gaps and demonstrate the business impact of revenue enablement initiatives.
• Develop and manage segment-specific onboarding curricula to ensure new commercial team members deliver value swiftly.
• Promote a culture of data-driven continuous improvement by monitoring enablement completion, usage data, and sales performance to recognize top performers and identify learning gaps.

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