Sales Operations Manager

• Lead the day-to-day delivery of operational plans, ensuring customers remain at the heart of every decision.
• Create the culture, pace and tone of the operation by coaching and developing Team Leaders and future leaders.
• Drive engagement, motivation and performance through meaningful conversations and strong leadership behaviours.
• Embed Domestic & General values and ways of working across your teams.
• Champion continuous improvement initiatives and contribute to the wider contact centre change agenda.
• Establish clear expectations, objectives and accountability frameworks to achieve business goals.
• Use performance insight to plan, review, measure and evaluate team effectiveness.
• Partner with the Head of Customer Support and Best Practice Manager to drive consistency and adherence to agreed standards.
• Collaborate with teams across Domestic & General to support the achievement of business objectives and customer outcomes.
• Identify strengths and development opportunities within your teams, creating growth and development pathways.
• Promote innovation, best practice and operational excellence across the function.
• Ensure all customer interactions are delivered in line with regulatory and compliance requirements.

Operations Manager – Outbound Sales

• Build and run Storm's conversion engine as an AI-first system
• Maintain structured proof, claims and module libraries
• Create pitch and proposal module system
• Draft and produce case studies
• Assemble tailored pitch decks and proposal outlines
• Ensure readiness for RFP and procurement
• Create service one-pagers and collateral for AI transformation
• Run request intake process
• Define asset governance and coordinate with teams
• Track engine performance metrics

AI-First Sales Enablement Operator

• Get every ISC to understand and confidently sell the Teya value proposition
• Train ISCs on our process and tools until they're fluent, confident users
• Instil the standard from day one: the right customers, priced correctly
• Take ISCs from wherever they start to a point where they can hold their own in front of a customer
• Deliver engaging, high-energy cohort sessions that ISCs actively want to attend
• Tailor what you teach to what each group in front of you actually needs
• Run focused 1:1 sessions that build individual capability, sharpen skills, and keep ISCs moving
• Spot who's finding their feet and who's struggling, and adjust your support accordingly
• Be a motivating, encouraging presence ISCs want in their corner
• Give every ISC a strong reason to invest in Teya for the long term
• Work closely with recruitment to give feedback on the ISCs coming through
• Partner with the Sales Managers on a clean handover

Sales Enablement Trainer – Payments

• Supporting Zscaler’s Go-To-Market (GTM) growth by focusing on strategic projects and operational efficiencies.
• Partner with senior leadership to define and execute go-to-market strategies and resource plans tailored to the EMEA GTM organization.
• Define and deliver key business analytics and metrics packages to internal stakeholders.
• Facilitate key business meetings, including forecasting, pipeline reviews, renewal, customer success and quarterly business reviews, providing key insights and outcomes.
• Annual planning for GTM including quota, territory, HC planning, cross functional support etc.
• Develop key strategic insights to drive efficiencies across the GTM organistation.

• Design and own Oversee's sales enablement strategy end-to-end, defining the frameworks, programs, and roadmap that scale with the business as we move upmarket and expand our solution portfolio;
• Build a repeatable onboarding and certification program for all customer-facing roles (AEs, SDRs, Solutions Engineers, Account Managers, and Sales Leaders), with clear milestones, assessments, and ramp benchmarks;
• Develop role-based learning paths and ongoing coaching programs that build capability progressively, not just at hire;
• Establish the company's enterprise sales methodology - operationalizing a consistent approach to discovery, qualification, value selling, multi-threading, and executive engagement across the entire revenue org;
• Create playbooks and training programs specifically for selling AI and agentic automation solutions, equipping teams to navigate both business and technical buying committees effectively;
• Define and document cross-functional engagement models across the sales cycle - clarifying how AEs, Solutions Engineers, SDRs, Customer Success, and Leadership collaborate from first touch through close and handoff;
• Establish best practices for technical demonstrations, proof-of-concepts, security reviews, and executive presentations, including handoff standards between sales, implementation, and customer success;
• Partner with Marketing to develop competitive positioning, battlecards, and sales content that reflect how buyers actually evaluate and select in our category;
• Work with Product and Engineering to ensure sales teams have current, accurate knowledge of our capabilities and roadmap so they can sell with confidence and credibility;
• Partner with Revenue Operations to identify skill gaps and productivity bottlenecks, and build a reporting framework around meaningful enablement metrics such as win rate, average sales cycle, AE ramp time, and others - to measure impact and continuously improve the program.

Sales Enablement Manager

• Architect and continuously evolve a global, multi-year sales enablement strategy
• Define enterprise-wide capability frameworks and learning architecture
• Partner closely with marketing to translate complex quantum technologies into value-based narratives
• Lead development and governance of high-impact sales content and enablement assets
• Redesign and optimise global sales processes, methodologies, and standards
• Influence sales technology strategy in partnership with Commercial Operations
• Own enablement analytics and performance measurement
• Lead global sales readiness for new product launches and strategic initiatives
• Establish competitive and market intelligence capability process
• Define and embed a global coaching philosophy
• Act as a senior advisor to Commercial, Product, and Executive leadership
• Directly support strategic and high-value deal cycles

Principal, Sales Enablement

• Serve as the primary Sales Operations partner for the EMEA sales organization.
• Act as the first point of contact for sales process, CRM, reporting, and GTM tool-related questions.
• Identify, document, and implement process improvements that reduce friction and improve sales effectiveness.
• Support the execution of regional sales motions, workflows, and operational cadences while maintaining alignment with global standards.
• Partner with sales leadership to improve operational consistency, accountability, and execution across the region.
• Collaborate with Global Sales Operations to ensure regional needs are incorporated into broader GTM initiatives.
• Maintain high standards of CRM data quality and opportunity hygiene across the EMEA sales organization.
• Support forecast management processes and provide analytical insights that improve forecast accuracy and predictability.
• Develop and maintain dashboards, scorecards, and reports that provide visibility into:
• - Pipeline health
• - Sales activity trends
• - Quota attainment
• - Forecast performance
• - Revenue growth metrics
• Analyze performance data and proactively identify risks, opportunities, and trends that require leadership attention.
• Deliver actionable recommendations that support data-driven decision making.
• Drive adoption and effective utilization of key GTM systems including Salesforce, Salesloft, DealHub, and related sales technologies.
• Provide ongoing support and guidance to sales managers and sellers on tool usage, reporting, and best practices.
• Gather regional feedback regarding tools and workflows and partner with Global Sales Operations to prioritize enhancements.
• Collaborate with Sales Enablement to ensure onboarding programs, process documentation, and training materials remain current and effective.
• Support rollout and change management activities for new systems, processes, and GTM initiatives.
• Support territory planning, quota allocation, and headcount modeling activities in partnership with Sales Leadership and Finance.
• Assist in regional business planning efforts and performance reviews.
• Contribute regional insights and operational requirements to company-wide strategic initiatives.
• Ensure regional operational processes align with applicable data privacy and compliance requirements, including GDPR.
• Help establish scalable operating rhythms that support sustainable growth across the EMEA region.

• Own and maintain weekly pipeline and forecast dashboards, providing visibility into coverage, velocity, stage progression, conversion rates, and deal health.
• Partner closely with Enterprise Sales Leaders during forecast reviews, delivering data-driven insights and recommendations on commit, best-case, and upside opportunities.
• Monitor pipeline waterfalls against forecast expectations, proactively identifying gaps, risks, and opportunities.
• Analyse pipeline coverage by segment, territory, account executive, and product line to ensure sufficient pipeline generation and future revenue attainment.
• Improve forecast accuracy through trend analysis, historical performance reviews, and risk assessment.
• Support weekly deal inspection and pipeline review sessions with detailed opportunity analysis and supporting data.
• Develop and maintain deal health frameworks to identify stalled opportunities, missing sales activities, weak progression signals, and execution risks.
• Challenge forecast assumptions, close dates, and deal values using historical conversion data and comparable deal analysis.
• Manage executive-level swing deal tracking for strategic opportunities with significant revenue impact.
• Partner with Sales Leadership to drive opportunity hygiene and CRM compliance.
• Analyse customer acquisition costs (CAC), lifetime value (LTV), pricing structures, and deal profitability to support commercial decision-making.
• Deliver weekly, monthly, and quarterly business performance reporting for Sales Leadership.
• Create and maintain sales performance scorecards, including attainment, productivity, activity metrics, pipeline generation, and CRM health indicators.
• Produce actionable insights that identify performance trends, operational bottlenecks, and revenue acceleration opportunities.
• Prepare executive-ready materials for Weekly Business Reviews (WBRs), Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs).
• Conduct ad hoc commercial and operational analysis to support strategic decision-making.
• Act as the primary Sales Operations partner for assigned business units and sales leaders.
• Lead regular business performance reviews, proactively driving discussions rather than responding to reporting requests.
• Translate business challenges into structured analytical frameworks and operational improvement initiatives.
• Serve as the trusted source for sales performance data, ensuring consistency, accuracy, and credibility across reporting.
• Build strong stakeholder relationships through reliable delivery, commercial understanding, and strategic insight.
• Model territory structures, account allocation strategies, and sales coverage plans.
• Support quota setting and headcount planning through data-driven capacity modelling.
• Identify opportunities to optimise sales resource deployment and productivity.
• Model compensation plan scenarios and assess potential business impact.
• Build commission and payout calculators to support plan administration and leadership decision-making.
• Analyse incentive effectiveness and alignment with organisational objectives.
• Conduct win/loss analysis to identify performance drivers, competitive threats, and sales execution opportunities.
• Partner with sales teams to understand deal outcomes and recommend improvements to sales strategy.
• Produce actionable recommendations that improve conversion rates and revenue attainment.
• Support market sizing, TAM/SAM analysis, and sales opportunity planning.
• Benchmark business performance against internal and external metrics.
• Provide competitive insights that support go-to-market strategy and sales planning.

Sales Operations Specialist

• Create and adapt sales enablement content for EMEA markets playbooks, battlecards, competitive positioning, and training materials that reflect regional buyer dynamics, language nuance, and sales culture
• Build and deliver onboarding and ongoing training programs for EMEA sales reps, ensuring they ramp quickly and stay current on product and messaging updates
• Partner closely with Product Marketing and Marketing to translate global messaging and positioning into field-ready content that actually resonates with EMEA buyers. Pushing back constructively when global content needs regional adaptation
• Work with EMEA sales leadership and SDR leadership to understand what reps need in the field and turn that signal into content and programs that are practical and immediately useful
• Collaborate with the global Content & Learning team to ensure regional content is consistent with global standards while remaining locally relevant
• Identify gaps in the EMEA enablement program and proactively build resources to close them

• Build and own the sales enablement roadmap aligned to iProov’s go-to-market priorities.
• Partner with commercial leadership to identify capability gaps across the sales cycle, from discovery and qualification through to value articulation, objection handling and deal progression.
• Design and deliver onboarding for new joiners across sales and customer-facing revenue roles, helping reduce time to productivity.
• Create and maintain high-impact enablement assets including playbooks, sales plays, battlecards, talk tracks, call frameworks, discovery guides, competitive messaging and role-based learning paths.
• Translate complex technical propositions into clear, field-ready messaging that sales teams can use with confidence.
• Support product and solution launches by ensuring sellers are trained, equipped and ready ahead of release.
• Work with Product Marketing and Solutions Engineering to sharpen messaging for technical and executive buyers.
• Reinforce consistent sales methodology and operational discipline across the revenue organisation.
• Facilitate live training sessions, workshops, office hours, certification-style learning and ongoing reinforcement.
• Gather feedback from the field, inspect adoption, and continuously improve programmes based on what is and is not landing.
• Measure the impact of enablement through practical metrics such as ramp time, training completion, content usage, seller confidence, pipeline progression and win-rate influence.
• Support partner and channel readiness where appropriate, particularly where iProov’s routes to market require tighter alignment with external partners.

Sales Operations Manager jobs in United Kingdom

See all jobs on JobTailor

Operations Manager – Outbound Sales

AI-First Sales Enablement Operator

Sales Enablement Trainer – Payments

Sales Operations Manager

Sales Enablement Manager

Principal, Sales Enablement

Sales Operations Manager

Sales Operations Specialist

Sales Enablement Manager

Sales Enablement Manager