Sales Operations Manager

• driving HealthSpring’s Local Broker Strategy
• managing a team of sales personnel handling new Individual Medicare Advantage and Part D sales virtually
• implementing new sales goals for the Virtual Broker Management team on a quarterly basis
• ensuring the Virtual Broker Management team achieves new sales goals each quarter
• acting as a conduit between the national and local broker teams to ensure effective communication and collaboration
• ensuring HealthSpring maintains a best-in-class broker experience at all levels of the hierarchy
• establishing a positive and productive working relationship with Local & Regional sales leaders, and various matrix partners across the company

Senior Sales Manager – Broker Strategy, Virtual Broker Sales

• Drives strategic sales initiatives for assigned region
• Optimizes Relation’s sales processes to achieve and exceed organizational goals
• Leads the development and execution of sales strategies
• Fosters producer success and ensures alignment with company objectives
• Oversees the deployment of sales tools and technologies
• Conducts in-depth analysis of sales processes to identify opportunities for innovation
• Establishes and monitors key performance indicators (KPIs)
• Collaborates with IT and other stakeholders to evaluate, select, and deploy sales tools
• Fosters a collaborative environment to enhance cross-functional initiatives
• Oversees training programs for sales teams
• Ensures compliance with industry regulations and ethical standards

Director, Sales Operations

• Drive adoption and enforcement of sales processes and best practices across the revenue org — communicating changes clearly, following up on compliance, and escalating where needed
• Own the operational rhythm of pipeline review calls: ensuring SFDC data is accurate and meaningful before every call, tracking follow-through on action items, and surfacing hygiene issues proactively
• Serve as the first point of contact for reps and managers with process questions — territory administration, account routing, handoff procedures, and general ops support
• Manage SFDC support cases and minor data cleanup in partnership with the GTM Engineering team; own the business-side of data governance
• Coordinate ops onboarding for new revenue hires: tools access, process orientation, and playbook walkthrough.
• Partner with Sales Enablement on training content from an operational perspective — ensuring what gets taught reflects how the systems and processes actually work
• Serve as a point of contact for rep compensation questions: explain plan mechanics, translate variable pay into rep-level understanding, and de-escalate concerns with professionalism and patience
• Build and maintain rep-facing comp resources: FAQs, worked examples, and plain-language plan summaries that reduce inbound questions over time
• Own operational support for the post-sale renewal motion: renewal workflow coordination, CS/AM process documentation, and operational tracking of renewal and churn metrics
• Partner with Customer Success and Account Management leadership on day-to-day operational needs — acting as the RevOps point of contact for post-sale process questions
• Produce ad hoc and recurring operational reports for revenue leadership across both sales and post-sale motions

Principal Sales Operations Manager

• Lead the execution of service-to-sales strategy across contact center and operational teams
• Translate client interactions into relevant sales opportunities, balancing service excellence with revenue generation
• Drive consistent adoption of sales behaviors and servicing standards across teams
• Ensure alignment between servicing, product, and sales priorities
• Lead day-to-day operations across service and sales-enabled teams
• Ensure consistent delivery of service levels, quality outcomes, and sales performance
• Manage workload, staffing, and operational execution to meet performance targets
• Deliver relationship-driven client experiences that build trust and deepen engagement
• Drive customer satisfaction while increasing product adoption, retention, and revenue growth
• Monitor and analyze performance across service, sales, quality, productivity, and risk metrics

Sales Operations Leader

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Sales Operations Manager jobs in Tennessee

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Senior Sales Manager – Broker Strategy, Virtual Broker Sales

Director, Sales Operations

Principal Sales Operations Manager

Sales Operations Leader

Head of Sales Enablement