Account Manager

• Manage end-to-end onboarding with providers, including preparation of corporate documents and completion of application forms
• Negotiate fees and favorable commercial terms with providers
• Source and secure credentials (API keys, access) required for provider connections
• Oversee account onboarding and ongoing management
• Draft clear technical specifications for new provider and payment method integrations
• Drive integration tasks through all stages, from setup to production, in coordination with development, QA, and other teams
• Maintain and grow formal and informal partner relationships
• Represent the company at conferences, industry events, partner visits, and business trips in target markets
• Conduct market research on the most popular payment methods and present findings internally

Payments Account Manager

Account Executive

• Gestionar proactivamente la captación, seguimiento y consolidación de relaciones con empresas de e-commerce.
• Utilizar técnicas de venta efectivas y herramientas de vanguardia.
• Identificar y buscar nuevos clientes potenciales.
• Crear y desarrollar oportunidades de venta.
• Realizar presentaciones acordes a las necesidades de los clientes.
• Llevar a cabo el onboarding de plataforma para el cierre de la venta.
• Negociar términos de venta, condiciones y precios con los clientes.
• Mantener relaciones sólidas con los clientes y proporcionar soporte continuo.
• Estar al tanto de las tendencias del mercado y ajustar estrategias de ventas.

Consultor Comercial

• Own outbound prospecting (LATAM/US Spanish-speaking markets, B2C + potential B2B/education partnerships)
• Build and iterate sales scripts, sequences, and qualification criteria alongside founder
• Set up/manage CRM and pipeline tracking (HubSpot, Pipedrive, or similar)
• Run demos and close smaller deals directly; qualify larger ones for founder
• Report weekly on pipeline, conversion, and system improvements
• Recommend and help implement sales automation (email sequences, follow-up cadences)

Bilingual Sales Development Rep

Sales

• Collaborate with EAP resellers to identify co-selling opportunities and support their employer-facing teams across Latin America and the broader Americas region
• Identify and engage employer clients across Spanish-speaking markets, building a strong outbound pipeline through calls, emails, social selling, and networking
• Qualify inbound opportunities from EAP reseller partners and manage discovery calls or full-cycle follow-up
• Navigate regional healthcare variations and employer benefits landscapes across Spanish-speaking countries and territories
• Utilize CRM systems to track all prospect interactions and maintain accurate pipeline data
• Provide product knowledge, training materials, sales enablement decks, and resources to partners
• Develop and maintain sales materials for employer prospects and reseller partners, ensuring market accessibility across Spanish-speaking markets (including bilingual Spanish/English materials)
• Collaborate with Marketing to optimize lead generation campaigns and messaging tailored to Spanish-speaking audiences
• Work closely with Vira Health Leadership & Reseller Account Executives to ensure smooth lead handoffs and deal progression
• Adapt sales approaches considering country-specific healthcare systems and regulatory requirements across the region
• Meet or exceed targets for qualified opportunities, pipeline creation, and closed deals across territory
• Track activity metrics and pipeline in the CRM
• Participate in sales strategy discussions and contribute to best practices for market expansion

Latin America Sales Lead

• Own Utila's enterprise sales motion across Latin America, with a focus on Central and South America, driving new business, managing strategic accounts, and consistently closing high-value deals.
• Lead complex, multi-stakeholder sales cycles with C-level executives, security teams, compliance stakeholders, and technical buyers across the region.
• Build and execute a regional go-to-market strategy in collaboration with Marketing and Leadership, identifying priority markets, ideal customer profiles (ICPs), and key industry verticals throughout LATAM.
• Drive expansion in key strategic markets including Mexico, Brazil, Argentina, Colombia, and Chile, while identifying additional growth opportunities across the region.
• Develop strong executive relationships with customers and partners, positioning Utila as a long-term strategic infrastructure provider for digital asset operations.
• Work closely with Product and Product Marketing to provide market feedback, influence roadmap priorities, and refine regional messaging and positioning.
• Own pipeline forecasting and revenue targets, maintaining high standards of deal qualification, CRM hygiene, and reporting accuracy.

Sales Director, LATAM

• Account Management
• Build strong relationships with customers and become a trusted advisor.
• Proactively identify churn risks and develop retention strategies.
• Conduct account reviews, customer success check-ins, and business reviews.
• Drive product adoption, customer engagement, and account growth.
• Identify upsell and expansion opportunities.
• Customer Support & Onboarding
• Manage inbound support requests through tickets, phone calls, and email.
• Troubleshoot platform issues and coordinate with Product and Engineering teams when necessary.
• Conduct customer training sessions and onboarding meetings via Zoom or Google Meet.
• Educate customers on best practices and platform functionality.
• Complete onboarding training and serve as a backup onboarding specialist when needed.
• Assist with implementations, account setup, and customer training.
• Ensure a smooth transition from onboarding to ongoing account management.
• Cross-Functional Collaboration
• Partner closely with Sales, Product, Engineering, Finance, Support, and Onboarding teams.
• Act as the voice of the customer internally.
• Share customer feedback, feature requests, and product improvement opportunities.
• Assist with special projects and process improvement initiatives.

Senior Account Manager, B2B SaaS

Inside Sales

• Convert inbound inquiries into completed purchases through structured conversations.
• Conduct sales discussions focused on closing and objection handling.
• Handle consistent follow-ups, lead nurturing, and re-engagement of potential clients.
• Execute upsell and cross-sell opportunities (upgrading systems and replacement filters).
• Conduct targeted outbound outreach to warm leads.
• Maintain accurate records, logging interactions and pricing negotiations in Zoho CRM.
• Respond to customer inquiries via phone, email, and live chat with high responsiveness.
• Process orders, refunds, replacements, and provide product consultations.
• Coordinate with warehouse and fulfillment teams regarding shipping status and logistics issues.
• Provide comprehensive pre-sale and post-sale support.
• Report daily on sales activity, conversion performance, and customer feedback.
• Maintain proper CRM tagging, segmentation, and interaction logging.
• Coordinate with internal CS, CRM, and marketing teams to optimize the sales funnel.

Sales jobs in Latin America

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