Risk

• Execute monitoring activities across loan portfolios to ensure compliance with regulatory requirements and internal policies.
• Perform control testing and process reviews across lending originations, servicing, and default operations.
• Analyze key risk indicators, including delinquencies, disputes, and complaints, and escalate concerns when needed.
• Support issue remediation efforts by gathering documentation and tracking corrective actions.
• Partner with business leaders, compliance teams, and audit partners to maintain a strong control environment.
• Assist with risk assessments related to new products, services, and system enhancements.
• Prepare clear and accurate documentation to support audit and regulatory examinations.
• Contribute to continuous improvement initiatives that strengthen operational effectiveness and risk management practices.

First Line Risk Analyst – Lending Risk

• Conducts virtual risk control and self-surveys to determine potential hazards and risk factors relating to underwriting/risk selection
• Writes technically detailed reports that provide a clear assessment of risk and clearly articulates recommendations
• Consults with clients on ways to control hazards to reduce or prevent losses
• Influences clients to implement recommendations
• Explains how their recommendations or department value-added programs can help minimize risks
• Provides technical advice/assistance and account information to underwriting business partners, insureds, and other customers for analysis and to ensure superior customer service
• Uses automated workflows to review responses to recommendations submitted by insureds and agents
• Refers incomplete recommendations to underwriting team members
• Recognizes opportunities to provide risk control products and services that can help reduce losses
• Plans and schedules risk control evaluations with insureds and researches risks via internal and external resources in order to complete evaluations

Virtual Risk Control Representative

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Provide enterprise leadership to design, standardize, and improve the end to end operating model across HEDIS and Risk Adjustment
• Drive improvements in data collection, processing, encounter creation and management, submission controls, reconciliation, and audit readiness
• Ensure execution across internal teams, technology partners, analytics, finance, and external vendors is aligned and coordinated
• Establish and maintain governance structures for regulatory compliance, audit readiness, and defensible outcomes
• Own the end to end vendor operating model for Risk Adjustment
• Serve as the primary integrator across Quality, Performance Outcomes, Technology, Data, Analytics, Finance, Actuarial, Provider Quality, and external partners

Senior Director, Risk Adjustment

• Own the risk and control environment for Commercial lending activities including originations, servicing, and collections.
• Lead risk assessments, control testing, and documentation to ensure strong operational practices.
• Oversee resolution of complaints, disputes, and errors while ensuring compliance with regulatory requirements.
• Provide advisory support on new products, services, and digital enhancements to ensure compliance and operational readiness.
• Monitor and report key risk metrics, emerging trends, and control performance to drive proactive action.
• Manage responses to audits, compliance testing, and regulatory exams, ensuring timely remediation of issues.
• Review and advise on regulatory changes, ensuring proper impact assessment and implementation.
• Promote a strong risk culture by training, coaching, and partnering with business line leadership.

Manager, First Line Lending Risk – Commercial

• Lead fraud and payment risk oversight across ACH, debit/credit, Zelle, wires, bill pay, and digital transactions.
• Design and implement fraud risk strategies, detection rules, and control frameworks with cross-functional partners.
• Oversee risk event management, driving root cause analysis, remediation, and timely resolution.
• Evaluate new products, features, and third-party integrations to ensure strong risk controls.
• Monitor and report fraud metrics, losses, and customer impact to support decision-making.
• Collaborate with second-line partners and regulators to ensure audit readiness and compliance.
• Develop and mentor a high-performing team of analysts and specialists.

Senior Manager – First Line Risk, Payments and Fraud

• Support audits and regulatory inquiries by coordinating data collection and ensuring timely, accurate responses
• Perform risk and control self-assessments, including process mapping and documentation of control gaps
• Execute control testing to evaluate the design and effectiveness of key processes
• Document testing results and maintain evidence within GRC systems
• Partner with business lines and risk teams to track issues and support remediation efforts
• Assess risks related to new products, services, or operational changes
• Analyze risk data to identify trends, root causes, and improvement opportunities
• Prepare and support risk reporting for management and governance committees

Risk Analyst

• Provide regional oversight of RMP and PSM program execution across assigned facilities.
• Drive accountability and performance of all RMP and PSM elements including PHA, MI, MOC, Compliance Audits, and Incident Investigations.
• Track, report, and drive closure of critical and high-risk findings.
• Lead and facilitate PHAs, compliance audits, and risk assessments.
• Ensure execution of Mechanical Integrity programs and required inspections.
• Lead incident investigations and ensure corrective actions are implemented.
• Partner with Refrigeration, Facilities, and Operations to address compliance and risk-based priorities.
• Provide regulatory guidance related to EPA RMP and OSHA PSM requirements.
• Support regulatory inspections and assist with preparation and response activities.
• Utilize metrics and reporting tools to monitor and improve program performance.
• Provide training and coaching to site teams to strengthen execution.
• Support system changes, expansions, and onboarding of new locations.
• Identify gaps and support implementation of standardized solutions.

Risk Management Program and Process Safety Manager

• Administer the risk management program on a day-to-day basis
• Identify, analyze, and manage potentially compensable events
• Manage and analyze risk management data
• Conduct risk management educational programs
• Perform risk assessments
• Collaborate with leadership to maintain an effective clinical risk management program
• Develop annual risk management plan
• Assist in designing risk management programs and policies
• Lead committees related to risk mitigation or improving patient safety
• Manage significant patient complaints
• Participate in quality committees and process improvement efforts
• Assist with insurance and claim management programs

Risk Manager

• Provide independent second line oversight of data risk, including data quality, governance, privacy, and usage.
• Evaluate and challenge the effectiveness of first line controls and risk mitigation activities.
• Partner with Data Governance, Data Management, Compliance, and Operational Risk teams to align oversight with risk appetite and regulations.
• Develop and maintain enterprise data risk processes, standards, and oversight methodologies.
• Monitor key data risk indicators, emerging risks, and issue remediation, escalating concerns as needed.
• Co-chair the enterprise Data Governance Committee to support effective program oversight.
• Co-lead responses to regulatory exams, internal audits, and risk reporting.

Data Governance Risk Oversight

• Identify, assess, and mitigate risks arising from internal processes, systems, and external fraud events to prevent financial loss, reputational damage, and regulatory breaches
• Monitor key risk indicators (KRIs)
• Analyze internal reports
• Strengthen internal controls
• Conduct financial investigations
• Conduct trade reviews by analyzing data to identify suspicious patterns indicating fraud, identity theft, or money laundering
• Evaluate risk associated with newly onboarded AND existing clients/financial advisors
• Conduct various KYC checks as needed
• Monitor, detect, and resolve issues related to fraud and identify theft
• Work with cross-functional teams to facilitate financial transactions, embed a risk-aware culture, and provide training on best practices
• Testing as an end user for enhancements to processes

Operational Risk Analyst

• Facilitate clinical risk management activities, including identification, investigation, analysis, and mitigation of patient safety events and organizational risk exposures
• Collaborate with cross-functional teams, committees, and leadership groups to manage adverse events, support regulatory compliance, and implement sustainable solutions that improve patient safety and quality outcomes
• Analyze event reporting trends, conduct risk assessments, and coordinate response plans to reduce liability and enhance risk prevention strategies
• Provide education, guidance, and consultation on clinical risk practices, policies, and regulatory requirements while actively participating in organizational committees, councils, and workgroups to promote a culture of safety

Registered Nurse – Risk Manager

• Support the implementation and maintenance of data governance policies and procedures within our global business
• Focus on ensuring data accuracy, consistency, and reliability to support operational efficiency and informed decision-making
• Assist in the development and enforcement of data quality standards and procedures
• Perform data profiling and analysis to identify data quality issues
• Support data cleansing activities and data validation processes
• Collaborate with data stewards and business users to resolve data discrepancies
• Document data definitions, data lineage, and data quality rules
• Assist in monitoring data quality metrics and reporting on data quality improvements
• Participate in data governance training and awareness programs
• Support compliance with data privacy regulations and internal data security policies

Data Governance & Quality Analyst

• Support the research, development, and enhancement of quantitative risk models that measure and manage structural market risk across the Bank’s portfolios.
• Develop and implement methodologies for products with contractual maturities and embedded optionality.
• Collaborate closely with lines of business, other Corporate Treasury teams and oversight partners to strengthen the Bank’s SMR framework.
• Coordinate the development, enhancement, and implementation of SMR models with the quantitative modeling team.
• Perform model testing and coordinate model implementation across model development teams.
• Ensure that models and non‑model assumptions meet Bank policies, standards, and regulatory requirements.
• Perform ongoing back‑testing, stress‑testing, and benchmarking activities.
• Provide subject matter expertise on behavioral modeling requirements.
• Monitor the financial market environment and assess implications on model performance and structural risk metrics.

Manager, Structural Market Risk

• Learn to perform duties in Risk Management under general supervision.
• Support risk management activities related to risk assessments and practices.
• Conduct non-financial risk assessments and risk reviews.
• Support GRC software activities.
• Synthesize data into actionable insights from large amounts of data across multiple systems.
• Collaborate frequently with other areas of the credit union.

Risk Management Intern

• Establish and evolve governance frameworks, decision forums, and operating mechanisms that support Digital and Emerging Technology initiatives across the enterprise.
• Enable consistent, high‑quality technology decisions by defining clear intake, prioritization, escalation, and approval processes.
• Partner with architecture, risk, compliance, and business stakeholders to ensure governance practices align with enterprise standards, policies, and regulatory expectations.
• Provide transparency into technology portfolios, trade‑offs, and dependencies to support executive‑level decision‑making.
• Work closely with application owners, platform leaders, and business partners to advise on technology options, implications, and delivery considerations.
• Provide leadership and oversight across multiple complex initiatives, ensuring alignment to strategy, architectural direction, and delivery best practices.
• Act as a trusted advisor to stakeholders on emerging technologies, implementation approaches, and enterprise impacts.
• Promote a culture of inclusion, engagement, and professional growth while maximizing individual and team contributions.
• Monitor delivery performance and continuously improve processes, tooling, and governance practices.
• Plan and manage budgets for projects and programs within scope, ensuring responsible investment and alignment to outcomes.
• Support portfolio‑level planning, forecasting, and capacity management.

Digital and Emerging Technology Architecture Governance Leader

• Evaluates and analyzes risk financing and risk control alternatives
• Monitors loss exposure and conducts risk assessment
• Analyzes and administers the property, casualty, and professional liability insured programs
• Ensures compliance with state and federal regulations
• Develops and maintains the surety bond program
• Supports the administration of insurance and risk management programs

Senior Insurance and Risk Analyst

• Define and maintain the product strategy and roadmap for debit network risk capabilities.
• Translate payment trends and emerging threats into clear product requirements.
• Partner with cross-functional teams to deliver risk features from discovery through launch.
• Develop business cases for roadmap initiatives.
• Establish and track performance metrics to optimize product performance.
• Lead competitive and market research to benchmark risk tools and network capabilities.
• Support governance and readiness activities.
• Communicate strategy clearly through executive-ready narratives, roadmaps, and decision memos.

Product Strategist – Debit Network Risk

• Own and oversee emerging technology risk management practices for CBB-owned AI use cases including generative, agentic, autonomous, embedded, and third-party AI.
• Ensure AI use cases are appropriately identified, risk-tiered, approved, registered, and monitored throughout their lifecycle.
• Drive execution of AI policy and procedural requirements, ensuring required artifacts are produced and maintained (e.g., registry records, monitoring plans, testing evidence).
• Lead identification, documentation, and remediation of emerging-technology-related risks, control gaps, issues, and action plans within CBB.
• Apply deep knowledge of CBB’s AI enablement strategy to align AI risk governance with CBB business priorities, strategic initiatives, and growth objectives.
• Oversee AI testing, monitoring, and metrics execution aligned to AI risk tier and business use. Ensure appropriate Human-in-the-Loop or compensating controls are implemented where required.
• Monitor AI performance, anomalies, data risks, and control effectiveness; escalate emerging risks in accordance with established escalation pathways.
• Provide subject matter expertise and support for AI-related issues, risk acceptances, and remediation efforts, including coordination with CBB, Technology and 2LOD partners.

Emerging Technology Risk Manager – Consumer & Business

• Drive strategic growth of ERM’s Health & Safety and Risk Services across North America
• Influence enterprise-wide safety programs for major capital projects and operational facilities
• Deliver high-impact solutions in leadership, culture, compliance, and risk management
• Serve as a trusted advisor to C-suite executives in technology, power, oil & gas, and manufacturing sectors
• Recruit, mentor, and develop the next generation of safety leaders

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