IT Program Administrator – Governance

Nelnet

AI Governance role in Nelnet's IT Program Administration, managing compliance and Jira health. Collaborating across teams to enhance AI governance processes with a focus on growth and learning.

Posted 7/9/2026full-timeCentennial • Colorado, New York, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $95,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI compliance and governance within the NDS AI-extended SDLC, ensuring adherence to AI-specific requirements and effective use of approved AI tools. Proficient in monitoring and improving system lifecycles while maintaining compliance in regulated environments.

Highest-signal resume keywords

AI Compliance ManagementNDS AI-Extended SDLCJira and Confluence ProficiencyAI Impact Assessment EvaluationFinancial Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Compliance ManagementImpact Assessment EvaluationProcess ImprovementGovernance and AuditSystem Lifecycle Documentation

Soft Skills

Analytical ThinkingAttention to DetailEffective Communication

Tools & Technologies

JiraConfluenceAtlassian Products

Industry Keywords

Regulated Industry ExperienceAI Landscape FluencyAgentic AI Systems Understanding

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Ensure NDS SDLC stages include the AI-specific gates, artifact requirements, and approval checkpoints
Maintain the NDS AI-extended SDLC (AISDLC)
Ensure all NDS AI development and deployment initiatives complete the AI Registry & Impact Assessment process
Verify AI-specific requirements are met at defined SDLC checkpoints
Verify NDS associates are using approved AI tools at correct data classification levels
Build and maintain the NDS AI compliance evidence package
Monitor and maintain the health of NDS Jira and Confluence environments
Document, measure, and improve system and software lifecycles

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and relevant experience
2+ years in a role combining process, compliance, governance, or audit work with meaningful exposure to AI or emerging technology
Genuine, demonstrable fluency in the current AI landscape
Conceptual understanding of how agentic AI systems work
Ability to evaluate an AI system description or impact assessment and identify what's missing, understated, or inaccurate
Hands-on experience with Jira, Confluence, or Atlassian products (preferred)
Experience in financial services or another heavily regulated industry (preferred)

Benefits

Comp & perks

Medical, dental, vision, HSA and FSA
Generous earned time off
401K/student loan repayment
Life insurance & AD&D insurance
Employee assistance program
Employee stock purchase program
Tuition reimbursement
Performance-based incentive pay
Short- and long-term disability
Robust wellness program