QA Engineer

• Lead and oversee a team of Quality Assurance Analysts, ensuring effective execution of benefit configuration testing, validation, and audit activities.
• Ensure accurate and timely completion of complex quality assurance for new client implementations, benefit changes, and ongoing maintenance across all lines of business.
• Establish and enforce quality assurance standards, procedures, and audit methodologies, ensuring compliance with internal requirements.
• Provide oversight on root cause analysis, issue resolution, and corrective action planning, ensuring issues are identified, tracked, and resolved effectively by partnering with Issue Management Team.
• Collaborate cross-functionally to drive process improvement, automation, and scalable initiatives to enhance efficiency, reduce risk, and improve testing outcomes.
• Oversee development and maintenance of training materials, job aids, and standard operating procedures, ensuring consistency across the team.
• Support and lead client interactions, including presentations, audits, implementations, and RFP responses related to quality assurance practices.
• Ensure effective use of workflow management, issue tracking, and reporting tools to support visibility, accountability, and performance tracking.
• Lead and inspire high-performing teams by providing strategic direction, aligning talent and resources with organizational goals, and driving operational excellence across key initiatives.
• Other duties as assigned.

Senior Manager, Quality Assurance, Benefit Configuration

• Collaborate with Product Owners
• Be actively involved in the day-to-day operations, troubleshooting, and optimizing processes
• Perform rigorous functional, regression, integration, and end-to-end testing across various ERP modules (e.g., Supply Chain, Finance, Inventory Management, Procurement, Order Management)
• Coordinate and facilitate UAT sessions with operational end-users, providing guidance, documentation, and support to ensure thorough validation
• Identify, document, and track software defects and system bottlenecks using tools like [Jira / Confluence]
• Process Mapping & Validation: Analyze current operational workflows to ensure the ERP software accurately supports and optimizes business processes
• Validate data migration and integration between the ERP system and peripheral operational tools or third-party applications.

ERP Operations Test Analyst

• Preparing and baking bread, pastries and a variety of other baked goods.
• Supporting food service operations at the Qavartarvik Customer Lodge.
• Working a 4-weeks on & 4-weeks off shift.
• Preparing food as indicated by par level sheets and in accordance with Nutritional Services and Health Department standards.
• Follows standardized recipes to meet nutritional needs.
• Attractively presents all items with appropriate garnish and correct portion size.
• Participates in daily temperature and taste panels to assure quality.
• Prepares and produces a wide variety of bakery products in a general food service area.
• Assists with pastry preparations including mixing, baking, and frying.
• Portion control on all items produced.
• Assists in the preparation of bakery and specialty products.
• Communicates any adjustment that needs to be made to the bakery production records or sheets.
• Coordinates with supervisor personnel for ordering products.
• Responsible for a clean, neat storeroom area with all products appropriately labeled and dated and rotated.
• Adheres to proper sanitation, safety, and operational procedures for assigned area.
• Cleans personal work area.
• Must be able to operate dish-washing machine if needed.
• Actively supports and participates in performance improvement activities.
• May assist coworkers during staffing shortages.
• Performs other duties as assigned by the Management Team.

Hotel Baker

• Conducts coder QA and education as part of identified remediation.
• Collaborates with management on development of individual or group performance improvement plans related to billing compliance or coding issues.
• Develops or reviews internal workflow or pathway directives that impact coding and charge capture to include system edits.
• Conducts coder pre-production QA and education.
• Prepares coder content and curriculums and presents coding curriculums.
• Reviews and prepares documentation for educator feedback sessions.
• Provides recommended improvements to documentation templates.
• Prepares and presents coding and regulatory updates.
• Maintains operational workflow pathways and assists coding leads as needed.
• Maintains the coding resources shared library.
• Utilizes knowledge of the revenue cycle and analyzes coding data to assist with the QA selection process.
• Assists in reviews of coding related edits and claim denials.
• Creates tracking and trend reports associated with the initiatives.
• Maintains audit software and database updates.

Anesthesia Coding QA Specialist III

• Prepare and cook large quantities of food for remote construction camp.
• Clean, cut, and cook meat, fish, or poultry.
• Cook various food items according to menus.
• Clean and inspect kitchen equipment and work areas.
• Apportion and serve food to field employees.
• Maintain records of food use and expenditures.
• Prepare food to meet quantity and service schedule.
• Comply with food production regulations and standards.
• Maintain kitchen sanitation and safety standards.

Cook

• Test assigned stories for acceptance criteria and regression testing while utilizing a continuous “test to break it” approach
• Participate in Sprint ceremonies based upon assigned initiatives
• Participate in QA Community of Practice
• Consider automation and work with sister teams to help implement, test and communicate updated scripts
• Perform overall risk analysis for assigned testing stories
• Escalate barriers to completion to Manager
• Creation of dashboard and documentation necessary as required by the testing scope of requested initiatives
• Manage internal and external customer expectations and other Navitus stakeholder expectations
• Assume accountability for providing & improving quality testing metrics associated with projects, portfolios and IT departments
• Other duties as assigned

Quality Assurance Tester

• Physically conduct and direct housekeeping activities
• Supervise and coordinate the activities of the housekeeping department
• Monitor compliance with all Guidelines for Operations
• Ensure adherence to the Guarantee of Fair Treatment policy
• Function as "Person in Charge" and be responsible for the hotel housekeeping operation
• Maintain customer service programs
• Complete ongoing training of self and staff
• Plans, develops, implements, and revises organization policies, operations, and goals
• Establish an organized system of supervision and operating procedures
• Measure performance of assigned activities
• Maintain excellent customer communications and relations
• Accountable for high quality and cost-effective services
• Develop and maintain business reports, budgets, and operational documentation
• Support an active safety program
• Plan and implement staff training programs
• Train, supervise, lead, evaluate, and develop assigned personnel
• Perform quality assurance inspections to ensure contract requirements are met
• Manage subordinate supervisors and non-supervisory employees

Housekeeping Manager

• Lead manual and automation testing efforts across multiple projects
• Define test strategies, estimations, schedules, and resource planning
• Perform risk-based testing and support release sign-off activities
• Participate in test design reviews, defect triage, and stakeholder communication
• Mentor team members on testing best practices and automation standards
• Manage test case management, test execution tracking, and defect lifecycle management

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